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Ereplacementparts (www.ereplacementparts.com) has a 4.6 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and the extensive selection of hard-to-find replacement parts that always fit their tools perfectly. Many consumers appreciate that online ordering is completely straightforward, products usually arrive very quickly, and everything works exactly as expected. However, some customers also noted occasional issues with expensive shipping costs, high fees, and unexpected delays in receiving their packages. A few people mentioned receiving incorrect item numbers or experiencing trouble with damaged components during transit that made repairs frustrating. Some reviewers also felt that customer support could sometimes be slow to resolve these specific order fulfillment problems.
Auto-generated from all reviews of this business. For reference only.The parts were perfect and came in a timely manner. Very easy to install.
Hello, Thank you for your wonderful feedback! We are so glad to hear the parts were exactly what you needed, arrived on time, and were easy to install. We truly appreciate you taking the time to share your experience, and we look forward to helping you again whenever you need parts in the future.
Found the part I needed on the website. Was able to confirm it was the correct fir. Ordered, it was packed well, shipped very quick (using basic shipping) and fits perfectly. I've used Ereplacements previously and am happy to highly recommend them.
Hello, Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that our website made it easy to find and confirm the correct part, and that your order arrived quickly and fit perfectly. It means a lot to know you've chosen eReplacementParts before and continue to recommend us. We truly appreciate your support and look forward to helping you with any future repair projects.
Ordered a small part I lost off my weed trimmer. Couldn’t use it without it. Ordered the part. It arrived within a few days and it fit perfectly. I’m very happy customer.
Hello, Thank you so much for taking the time to share your experience! We're so glad we had the part you needed and that it arrived quickly and fit perfectly. It's great to hear we were able to help get your weed trimmer back up and running. We truly appreciate your support and look forward to helping you again whenever you need us!
Heather was very helpful in modifying my order.
Hello, Thank you for taking the time to share your feedback. We are so glad to hear Heather was able to help modify your order and make the process easy for you. We will be sure to pass along your kind words to her. We truly appreciate your business and look forward to serving you again.
EReplacement parts is a ripoff! Ordered reclacement parts for Jet Bandsaw. THEY sent the WRONG part number. When I returned the item, they subtracted the shipping amount from the return, so I ened up paying over $25.00 in shipping charges for THEIR, ERROR! AVOID THESE THIEVES AT ALL COST! PATHETIC BUSINESS PRACTICES!!
Hello, We're sorry to hear about your experience and understand how frustrating that must have been. We'd like to clarify that we only withhold the original shipping charges when an order is placed online by the customer and the incorrect part is selected during checkout. If we shipped the wrong part due to an error on our end, that is handled differently. If this was not an online ordering mistake, please reply to this post with your order number so we can investigate what happened and make sure the situation was handled correctly. We appreciate the opportunity to look into this for you.
Hello, Thank you for your feedback. We are glad to hear that you found it easy to locate the part you needed and complete your purchase. We work hard to make our website as simple and convenient as possible, and it is great to know your experience reflected that. We appreciate your support and look forward to serving you again.
Hello, Thank you for taking the time to share your feedback about your shopping experience. We truly appreciate your support and are always looking for ways to make every visit to our site even better. We hope to have the opportunity to serve you again soon.
Brittnie was very helpful in providing me the support I required to order the correct part. She was very polite and courteous ! The part was in stock.
Hello, Thank you so much for your wonderful feedback! We are thrilled to hear that Brittnie was able to provide the support you needed to find the correct part. We take great pride in delivering knowledgeable, courteous service, and we will be sure to share your kind words with her. We are also glad the part you needed was in stock and ready when you needed it. We truly appreciate your business and look forward to serving you again!
Knew exactly what I needed and made sure I got it easily. Outstanding customer service. Wish the world had more like him.
Hello, Thank you so much for your kind words! We are thrilled to hear that you had such a great experience. Making it easy for our customers to find exactly what they need is always our goal, and we are so glad we could help. We truly appreciate you taking the time to share your feedback, and we look forward to serving you again!
Chris was very helpful. He sent the time with me to make sure I got the right parts I needed for my power washer. It is an older model so he had to look at a couple difference hoses. Chris also asked me other questions about the pressure washer to see if I had changed other parts recently. A great Idea as I would have been calling back and paying for shipping again to order the additional parts. great experience and I will use this site again!!! Thanks Chris
Hello, Thank you so much for taking the time to share your experience! We are thrilled to hear Chris was able to help you find the correct parts for your older power washer. Taking the time to ask the right questions and make sure everything is covered is exactly the kind of service we strive to provide. We will be sure to share your kind words with Chris, they will mean a lot to him. We truly appreciate your support and look forward to helping you again whenever you need us. Thanks for choosing us!
I had placed a 1st time order with them and after I had completed my order I realized I needed another part and getting Beth Customer Service Representative was very quick and easy. She cancelled my order and added my 2nd part very smoothly.
Hello, Thank you so much for sharing your experience! We are thrilled to hear that your first order went smoothly and that Beth was able to quickly help you update your order. Providing fast, friendly service is always our goal, and we will be sure to recognize Beth for her excellent support. We truly appreciate you choosing us and look forward to helping you with any parts you need in the future!
Hello, Thank you for sharing your feedback. We are so glad to hear you found the part you needed right away. Making it easy to quickly find the right parts is exactly what we strive for, and it is great to know your experience reflected that. We appreciate you choosing us and look forward to helping you again whenever you need us.
Quick, helpful and spoke English.... Had an issue processing order online, she handled it without hesitation...
Hello, Thank you so much for taking the time to share your experience! We are thrilled to hear that Beth was able to jump in, quickly resolve your online ordering issue, and provide the helpful service you deserved. We will be sure to share your kind words with Beth. Recognition like yours means a lot to our team, and we truly appreciate you choosing us. Thank you again for your feedback, and we look forward to serving you again soon!
The lady was friendly and knew exactly what I was talking about and what I needed.
Hello, Thank you so much for your kind words. We are delighted to hear that you had such a positive experience. Providing friendly, knowledgeable service is always our goal, and it is wonderful to know that our team member was able to quickly understand your needs and help you find exactly what you were looking for. We truly appreciate your feedback and look forward to assisting you again in the future.
Ordered NuTone bathroom fan motor replacement. It was more pricey than other offers online, however, trust Ereplacement from past experience. I’m 80 years old and the replacement part fit like a glove. Took me about 1/2 hour to remove old unit and install new one.
Hello, Thank you so much for taking the time to share your experience. We truly appreciate your continued trust in eReplacementParts, especially knowing you chose us based on past experiences. It is wonderful to hear that the NuTone bathroom fan motor fit perfectly and that the installation went smoothly. We are especially impressed that you completed the replacement in about 30 minutes. Thank you again for your loyalty and for sharing your success with us. We hope to be here whenever you need us for your next repair project.
When I placed the call was greatly surprised when a Real Person answered the phone. I spoke with Dave and he was very helpful, knowledgeable, impatient, caring and professional. Dave even made a couple of suggestions that were helpful. After this interaction with Dave this is the business that I will be returning to for any future parts and help. Thanks for the Help Nelson
Hello, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Dave provided the kind of knowledgeable, caring, and professional service that made such a positive impression. We believe great customer service starts with real people who genuinely want to help, and we're glad Dave was able to answer your questions and offer helpful suggestions. Your kind words mean a great deal to our team, and we'll be sure to pass your feedback along to Dave. We truly appreciate your trust and look forward to helping you with any parts or support you may need in the future. Thanks again for choosing us!
Brittney was knowledgeable, patient & courteous!
Hello, Thank you so much for taking the time to share your feedback! We are thrilled to hear that Brittney provided you with knowledgeable, patient, and courteous service. We will be sure to share your kind words with her, as recognition like this means a great deal. We truly appreciate your business and look forward to serving you again!
Website was easy to use. Finding my part was easy the way the website was designed
Hello, Thank you so much for your kind feedback! We are thrilled to hear that you found our website easy to use and that locating your part was simple. Our team works hard to create a smooth and intuitive shopping experience, so it is wonderful to know the design made a difference. We truly appreciate you taking the time to share your experience, and we look forward to serving you again!
Easy going, I can found easily the spare part that I looking for
Hello, Thank you for your feedback. We are so glad to hear that you found it easy to navigate our website and quickly locate the spare part you were looking for. We appreciate you taking the time to share your experience and look forward to serving you again.
Easy to use. No problems
Hello, Thank you for your feedback. We are delighted to hear that you found our website easy to use and that everything worked smoothly. We appreciate you taking the time to share your experience and look forward to serving you again.
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