Fast easy corekt
Hi, thanks for the nice review. Yours sincerely Magda
All cheap and regular airlines in one place. Certified partner of IATA. Discover undiscovered places with us!
eSky Travel (www.esky.eu) has a 3.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 45% give 1 star; The business has replied to 100% of negative reviews; 41 of them were added in the last 12 months. Last updated 2026-08-30.
Hi, thanks for the nice review. Yours sincerely Magda
i had an issue with the luggage when i booked the tickets i didn't realized that i should add 10 kg luggage for 5 tickets. That was very stressful.
Cześć, dzięki za opinię. Cały czas rozwijamy nasz serwis, więc Twoja uwaga jest dla nas istotna. Miłego dnia!
Booked a flight at short notice. All information, prices, etc. were 100% accurate. Very happy with your service.
Hi, thank you for your feedback, have a great trip. Best regards, Magda
Simple to navigate, low cost flights,but yes , some additional costs comes on without clearly showing through the process Generally happy with the whole process
Hi, thank you for your feedback. We are constantly developing our service, so your comments are important to us. Have a great day!
You got to hand it to eSky.eu - they are excellent at fooling the unsuspecting user into thinking they are the airline carrier and not a third-party platform. A round-trip excursion for $590 is only $400 directly on the airline website. This mistake is on me. Tried to cancel a few hours later, but eSky.eu keeps 90%. Lesson Learned.
We would like to kindly clarify that our website is clearly marked with the eSky logo and includes all relevant information indicating that bookings are made through our platform, not directly with the airline. We operate as a booking intermediary, which is also clearly stated in our terms and conditions and throughout the booking process.
I wish each of your journeys to be full of positive experiences. Have a great day, Magda
I only gave these thieves 1 star because I couldn't leave zero stars. I wanted to book a flight from London to Prague. I did a google search and clicked on a link that said it was Wizz air. I subsequently discovered that instead of booking directly with Wizz I had inadvertently booked through esky.eu (a third party). OK this bit is my fault I should've paid closer attention. Cut a long story short Wizz cancelled my flights. I received a partial refund from esky.eu but they pocked a significant amount in "processing fees" which they claim are non-refundable even though the flight got cancelled through no fault of my own. AVIOD LIKE THE PLAGUE!!!
Hello, the non-refundable service fee we charge is standard for travel booking platforms. It gives you access to multi-airline comparison and fast booking, and you can count on us to support you after your purchase and during your trip. Kind regards, Magda
Awful!! Booking was easy enough, price was good,but when it came time to pay..thats when it becomes a nightmare. Apparently having to charge €1332.62 was too much on the bankcard.. despite the banks approval several times. Some little security genius behind the scenes for K LM thought he's be a good little boy and block the payment,as it was considered too high! I'm flying from Spain to Korea, to see my son,how much did he think the ticket should be? By all means if they can give it cheaper, that's fine by me. The damn drama just to buy a ticket these days is nightmare. Edit. Margaret, thank you for your curt and useless reply.. I suggest that maybe esky.eu find a better billing partner,because the company lost out on a substantial payment. I used Cheapair instead and they had no problem taking my money. esky.eu won't be in business much longer with that attitude. Not even an apology from the company. Hope you still have a job next week Margaret.
Hi, thank you for your feedback. Payment authorization and security checks are handled by payment providers and may occasionally prevent a transaction from being completed, even if the card issuer initially approves it. Best regards, Margaret
Esky.com is the worst booking site I’ve ever dealt with. Their cancellation policy is deliberately hostile to customers — no refund, no flexibility, and they will fight you every step of the way if you try to resolve an issue. It feels like their entire model is built around trapping people into non‑refundable bookings. I will never use them again, and I strongly warn anyone considering them to stay far away.
Hi, we do not have any data to find your booking. Please write to us using the contact form at https://linktr.ee/eskycontact and include the passenger's name, booking reference number and the email address used to make the booking. This will help us to assist you. Kind regards, Magda
I had issues with eSky's AI support agent and couldn't change the meals for the flight. After I left a review here, the support team reached out and helped me with my problem. For which I am very thankful. I am still hopeful the AI support will be less of a thing, to be honest, so for that reason I'm leaving a 4-star review.
Hi, thank you for your comment. We are always working to make travel arrangements easier and more convenient. If you need help, please contact us using the contact form at https://linktr.ee/eskycontact. Select the appropriate category and topic. We will do our best! Kind regards, Margaret
Very good thank you for your quality service
Hi, I'm very pleased to read this! Thanks for your opinion :) Have a nice day, Magda
I buy my tickets here every time. Both the app and the website are easy to use, transparent, clean design.
Hi, thank you for your review. It’s really nice to read such kind words! 😊 On behalf of our team, I wish you many successful journeys filled with positive experiences. Kind regards, Margaret
Online check in impossible to do, booking info impossible to find on the airline website despite being told to go there. Contact possible with a Chatbot that was being useless, I had to ask to be connected to a human.
Hi, thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. If you still need assistance regarding your booking, please contact us via our contact form so we can review your case https://linktr.ee/eskycontact. We will look into it as soon as possible. Best regards, Margaret
I had double booked a flight and they immediately arranged a refund at a higher rate than they first estimated
Hi, thanks for the positive feedback, we will recommend ourselves for the future :) Best regards Magda
Hello! Thank you for your kind words. I am very pleased that you appreciate our service :) Best regards Magda
Very efficient In my two cases I both talked to AI machine and human. Both worked very well
Hi, thanks for the positive feedback, we will recommend ourselves for the future :) Best regards Magda
Well, it could be a 5 but I'm confused if I had to use eSky or could have completed on Ryanair. Than when I compared my charges, they don't easily convert from Euros to US$ so I suspect there are fees I can't see. Can you clarify?
Hi, write to us using the contact form on https://linktr.ee/eskycontact. We will check your booking and find out exactly what happened. We will get back to you as soon as possible. Kind regards, Magda
Best rates, simple booking
I wish each of your journeys to be full of positive experiences. Have a great day, Magda
It was easy to by flight to where I wanted to go to. Good service and booking process easy.
Hi, thanks for the nice review. Yours sincerely Magda
it is more about net, it seems I have it slow!
Hi, thank you for your feedback. We're glad to hear the issue may have been related to the internet connection rather than the platform itself. We hope your future experiences will be smooth and trouble-free. Kind regards, Margaret
100 reviews matching