eSky Travel

Great user experience, misleading final price

Making a selection is quick and easy. My only complaint is the hidden fees: the price shown on the site jumped by about 30% at checkout once taxes were added. Why not just show the real cost of the ticket from the very start?

Ana MarićEstonia · 3 reviews · Experienced 2026-06-03 · Posted 2026-06-04

Everything was explained with structure…

Everything was explained with structure and clarity. Always happy and content to buy tickets from you guys😊😊

Booking process

DmytroUkraine · 1 review · Experienced 2026-05-24 · Posted 2026-05-24

Misleading from the original airline…

Misleading from the original airline company and adding huge hidden fees

Booking Process

Very satisfied from your services and…

Very satisfied from your services and the choice you are offering.

Fardin JamaliIceland · 1 review · Experienced 2026-05-10 · Posted 2026-05-10

It was a great choice

It was a great choice, the services was great and on time thanks !

don't book via esky.eu

Don't book via esky.eu. Do it only directly with the airline! The airline changed the flight hour, and I had no choice but changing the flight to one day earlier. All my friends that fly with me booked their flight directly with the airline and got a full refund. I was the only one stupid enough to do it via esky.eu so I am getting close to no refund at all.

Good service

Reprehensible & greedy business

the eSky company -- based in Poland -- is unethical and predatory. They should be investigated and fined by any country's consumer protection agencies where they are licensed to operate. Or have their license revoked. They send emails, pretending to be processing a refund, but that's it. Reprehensible business, shameful owners (some of them soulless equity traders) and employees who have been trained to prop up this criminal activity. Do better, EU. Do better, Poland. Hold this eSky company accountable to the most basic principle of fair consumer practices. Now.

I have had a horrible interaction with…

I have had a horrible interaction with many of their representatives. Incorrect dates were used in the transaction and I needed to cancel within 24 hours. They only gave back a potion of the money and that was after months of calling. Federal law states you are supposed to get a full refund if canceled within in 24 hours, which I did. Each person I talked to told me o would receive a full refund, and I never did. When I finally received part of the refund over 2 months had gone by. I don’t think I would have ever even got tha back had I not called at least 5 or more times. WILL Never use them for any reason!!! Buyer beware!!!!

Don't book through them

Don't book through them. Not honest as lot of charges are all hidden and not one is available once you book tickets.

If I could give zero stars

If I could give zero stars, I would. Esky has been holding my money hostage for over a month. They claimed my refund was processed on February 14th, but as of March 17th, there is NOT A SINGLE CENT on my account. They are masters of copy-paste excuses and gaslighting their customers. They claim to have 'proof' of refund but refused to provide a legitimate ARN which is the only real proof in the banking world. This leads me to believe they never actually sent the money and are simply lying to buy time. This is not a travel agency this is a black hole for your money. If you value your nerves and your hardearned cash, book directly with the airline. I am now forced to involve my bank for a chargeback and report them. DON’T MAKE THE SAME MISTAKE I DID. AVOID ESKY AT ALL COSTS!

0 stars, Double check, Do not use this service

0 stars. Double check you are not on this website when booking flights. Booked two tickets to Arizona. Never received flight info email or tickets. Was unable to reach customer service in person. Finally received email stating tickets were emailed but still no tickets. Credit card was unable to refund because they received the email ticket confirmation when they placed complaint. Out $800.00. Plus cost of two new tickets thru reliable website.

TheWildFernUnited States · 1 review · Experienced 2026-03-11 · Posted 2026-03-12

SKAM

SKAM! If I could I would leave 0 stars. Horrible company, They booked ticket for different date that I have chosen, and different time! And they refuse to help with anything.

Never ever purchase from eSky

Booked a flight for next September. Realized only after that this was an agency website and not booking direct with the airline. Fine, good on the eSky marketing team. Then I tried to get a refund—within 2-3 hours of purchasing the tickets via eSky. Their chat agent said “yes we can definitely give you a full refund”. I have the chat transcript. The company refused. When I contacted support again, another agent told me the eSky follows airlines policies. Hey guess what, the airline provides 24(!) hours grace period for customers to get full refunds. ESky is an awful company that does not abide by its own rules or any laws, it seems. Update: As you can see they had someone reply to this review but as of March 2026 they still have not actually responded after I followed the instructions in their response. Doing the barest of minimums in damage control by providing cookie cutter responses to negative reviews without meaningful follow-up. That’s what you can expect with eSky.

I had a very disappointing experience

I had a very disappointing experience. While I was in the process of buying a flight ticket, I accidentally left my phone unattended for a short moment and my child started tapping on the screen. Unfortunately, this resulted in a ticket being purchased for €110 without my knowledge. I immediately cancelled the booking, yet I was told that I would only receive a refund of €11. This is completely disproportionate and unacceptable, especially considering the ticket was never used and the cancellation was made right away. I understand that part of the responsibility is mine, but keeping almost the entire amount in such circumstances feels unfair and unethical. I would not recommend dealing with a company that handles honest mistakes this way.

This was my worst flight booking ever, manipulation, cheating

This was my worst flight booking ever. This is manipulation and cheating. They show you one price at the start and make you believe they have the best offer. Then, when it is time to pay the sum significantly increases but you may not even notice! no warning, nothing! ... they had added 100 euros to the overall cost, which was the additional cost for their services... Their commission... I thought the process was smooth; however, only after I had paid, I understood that I had paid 100 euros more than I had planned... I am extremely dissappointed with their website, I feel manipulated and tricked... Be very careful with this website: check the price they offer at first and then double-check it is still the same price when its time to confirm your payment.

Wesley Grant-ParkeUnited Kingdom · 4 reviews · Experienced 2025-12-03 · Posted 2025-12-03

This is the worst booking agency I have…

This is the worst booking agency I have dealt with. Do not go near. Absolute scammers.

Doesn't deserve 1 star

Doesn't deserve 1 star. 15 hour delay between flights. 1 stop flights 15 hrs apart, and different airports 200k apart. The worst ever, ever experienced. Both flights delayed further 2 hours with Corendion outward and return.