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Is eSky Travel legit?
eSky Travel (www.esky.eu) has a 3.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 45% give 1 star; The business has replied to 100% of negative reviews; 41 of them were added in the last 12 months. Last updated 2026-08-30.
I booked/paid with eSky.eu but the booking was never completed with the airline and I am uncertain on the process of receiving the refund.
Reply from eSky Travel2024-08-12
Hi, we do not have any data to find your booking. Please write to us using the contact form at https://linktr.ee/eskycontact and include the passenger's name, booking reference number and the email address used to make the booking. This will help us to assist you. Kind regards, Magda
This is not a legit site. Their false sites make you THINK you are booking with the Airline but it is not.
All they do is add on 20% and then they go to book your airfare. Immediately after I figured it out, like within 5 minutes thee was NOT Avelo's real website I went to cancel it and did but they never removed my charge. SCAM and I am disputing!!!!
Reply from eSky Travel2024-07-08
Hi Bob,
to clarify the matter I need your booking number and phone number. Please provide these via the form: https://linktr.ee/eskycontact.
Best regards, Margaret
Booked flight for ryanair. Night before, couldn't checkin. Esky.eu advertised they would do the checkin... no contact page on website. No ability to login via ryanair. 10000% scam!!! Stay away!@@
Reply from eSky Travel2024-07-01
Hi Matthew,
to clarify the matter I need your booking number and phone number. Please provide these via the form: https://linktr.ee/eskycontact.
Best regards, Margaret
SCUM ALERT. i HAVE BOOKED FLIGHTS WITH ESKY AND PAID £372 AND GUESS WHAT??? AIR LINE CHANGED FLIGHT THREE TIMES i HAVE ASKED FOR REFUND THEY OFFERED £22.34 :) SCUM ALERT I WARN EVERYONE NOT TO USE THEM YOU WILL BE LEFT WITHOUT TICKETS AND MONEY AND YOU`LL WONDER WHAT HAPPENED. STAY AWAY FROM THEM
Reply from eSky Travel2024-06-18
Unfortunately, since you accepted the schedule change with the airline yourself, a refund is no longer possible. If you need further information or have any questions, please feel free to contact us through the contact form https://linktr.ee/eskycontact. We will do our best to assist you.
Awful service, not customer focused, confusing and intentionally so.
Reply from eSky Travel2024-05-15
Hi, we cannot find your booking. Please contact us using the form on https://linktr.ee/eskycontact. We will reply as soon as possible. Kind regards, Magda
Hi, we do not have any data to find your booking. Please write to us using the contact form at https://linktr.ee/eskycontact and include the passenger's name, booking reference number and the email address used to make the booking. This will help us to assist you. Kind regards, Magda
Horrid experience. My initial flight leaving Canada got cancelled. As such, I cannot make it to my connection flight booked with esky. Their messages seem generated by an Ai chatbot, because their 4 responses were highly inconsistent, and contradicting.
There is no way to be reimbursed, even if I purchased their insurance. They cannot put me on a flight one day later, or to another destination to help. They are not willing to find a solution. Unhelpful service, and unreliable.
Don't book flights on their website. Just purchase the flight on an airline's website directly.
Reply from eSky Travel2024-04-25
Hi,
I would like to check what has happened. Please describe this situation via the contact form: https://linktr.ee/eskycontact.
Best regards, Margaret
Absolute SCAM - do not use, do not click to go their website once esky.eu appears in your google search. Make sure you click directly on the airline url which WILL NOT contain esky.eu - this website canabalizes the real airlines urls and cons you into thinking they’re the airline. Then they don’t book you onto the airline, they charge a myriad of “service fees” that are apparently unrefundable. Total scam. Another scammer centre out of India - don’t be fooled by the .eu url either they are Indian and scamming people left right and center.
I spoke to Rajit Swamy who refused to refund my flight amount and only 60% refund, even though it was a different airline and not the flight I selected at booking.…so basically they just stole 30% of the cost I paid for the flight that was never available in the first place. Rotten scammers.
Reply from eSky Travel2024-02-19
Hi!
I would like to help you, so please describe your problem using the form below: https://linktr.ee/eskycontact. Please include your booking number and contact phone number in your message.
Best regards,
Margaret
Scammers be away ... scam scam scam bad experience poor service ... unexperienced customer services ... scammers
I booked a ticket from them unfortunately the first misleading practice they use is through google ad as when you search for airline e.g., Wizz Air, you get a result from google Ad it appears as it is the official Wizz Air but it redirects you to eSky.eu to scam you
After I booked from eSky thinking that it is the official Wizz Air provider, I received an invoice from Wizz Air showing the ticket price less by 50 USD ... when I checked I noticed that Wizz Air already offering the same ticket with 50 USD less than eSky what a scam
Obibosuly, this would have not been noticed if I would've not had a registered email with Wizz Air and Wizz Air emailed me the actual invoice .... what a scam
Reply from eSky Travel2023-11-13
Hello, thank you for your comment. Please be informed that a service fee is charged each time to the purchase transaction of flight tickets on eSky. The said service fee is non-refundable and is charged for using the search engine, issuing a ticket and after-sale service (including handling possible refunds). Information about its amount is specified in the price summary in the booking form before accepting the purchase of the ticket.
Best Regards
eSky
APPALLING! They wouldn’t return my refund from Ryanair. Not until I had sent endless furious messages. It took nearly 3 exhausting months. They would no doubt have kept my money in the hopes that I’d “go away”. You got the wrong lady, ESKY! Please everyone, be very aware.
Reply from eSky Travel2023-10-02
Good morning, thank you for your opinion. Unfortunately, we still do not know your reservation number, so we cannot verify the case. If you received a refund, we are happy about it with you. We wish you a nice day and best regards, eSky.
Order 2 ways from TA to Sofia and back. after one day they cancelled the way from TA to Sofia but they refused to cancelled the way back. What can I do with one way ticket !!!???
Booking number 9074379270
Reply from eSky Travel2023-09-27
Hi, I checked your reservation. I have forwarded a request to contact you and explain everything. I'm sorry for the inconvenience. Best regards, Magda
They come up first on search engine under Ryanair.esky
then just book ticket for you on OFFICIAL Ryanair website and charge you £40 for the privelage.
Shut them down Ryanair ! tantamount to fraud
Reply from eSky Travel2023-09-05
Good morning, regarding your message, like any booking air tickets platform we charge a service fee which is included in the final price of your booking. This fee covers various services, such as support in case of a stolen luggage, delayed or cancelled flight, fulfilling special requests, consultation for your travel itinerary and much more. It is non-refundable. All of this information is specified in our Terms and Conditions, which you agreed to, during the booking process. If you want to go through our Terms and Conditions again, please contact us using the contact form: https://linktr.ee/eskycontact and choosing the right category and topic. In your message include your order number. Best regards, eSky.
No communication, No support - Customer Service does not exist
CAUTION CAUTION CAUTION
Magda this is my account number. 8346081511 With esky's contact page which is a cruel joke designed to avoid interacting with clients. Without Prejudice, I now truly believe and caution travelers that the website is fake and designed to create artificial demand for flights. I replied with my account details as noted below on the 21th of August 2023 - Still no contact or emails - esky is bad news - everything about them is fake - Do yourself a favor and stay away from these guys 'without prejudice everything indicates a potential scam' hey esky prove me wrong - just call or email
Reply from eSky Travel2023-08-21
Hi, we were not able to identify you in our booking system by your name. Please, send us a message using the contact form: https://linktr.ee/eskycontact and choosing the right category and topic. Best regards, Magda.
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