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Shopping & Fashion

Eternate

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101 reviews

4.1101 reviews
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About Eternate

Data updated
Website
www.eternate.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
83% (15/18)
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About this business

Fully Customizable Premium Jewelry and Wedding Bands

Written by the business, not verified by us.

Is Eternate legit?

Eternate (www.eternate.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 77% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 83% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the stunning jewelry pieces, noting the impressive craftsmanship and beautiful vibrant stones that always arrive promptly. People are also very happy with the incredibly helpful support team, beautiful packaging, and the smooth online ordering process. Consumers often mention that gifts for special occasions turn out wonderfully and exceed their expectations. However, some reviewers were not happy with the lengthy delivery timelines, missing updates, and delayed responses when trying to exchange items. A few consumers also mentioned frustrating issues with items wearing out prematurely, stones falling out, or unexpected sizing challenges. Others experienced difficulties with company return policies and unexpected fees when attempting to process exchanges.

Auto-generated from all reviews of this business. For reference only.

What people say

Beautiful sentiment, small gems

The ring we ordered came and was beautiful! Actually made my mom cry, but the gems seemed too small on the band to us. We couldn’t tell the difference between the pink tourmaline and the alexandrite really. That being said my mom does love it a lot and has shown it off to everyone

I purchased a gold Vermil birthstone…

I purchased a gold Vermil birthstone ring- a little pricey for a gold vermil- I thought it would be better quality, but it did tarnish in 7 days. Customer service offered to replace my ring or upgrade with the price difference. I decided to upgrade to 10k gold. I’m so glad I did, I LOVE the ring. It’s so dainty and comfortable. It’s the flush set band. Customer service and shipping were both great.

Paid for it…Never got it and poor customer service

I can not even tell you about the quality of the jewelry- my daughter purchased this for me about a month ago for Mother’s Day… and it said delivered but never arrived- then said delivered to a man named Lamar in another town….then when it finally did arrive in a taped up bag the box had nothing in it. The company has been giving her the run around despite US constantly inquiring about what is happening. We have provided all of the tracking information that proves this was never delivered even close to our home as well as photos of the clearly tampered product (if it was ever even in there to begin with). After weeks of not getting any customer service other than “let’s wait and see what the shipping company says,” my daughter had to dispute the claim on her credit card. To which they basically said oh well- What a shame. Maybe it was a lovely piece but I will never know. They ruined my Mother’s Day. They should have disputed with the shipping company and replaced the item weeks ago. I heard the company is Turkish- In Turkish there is an expression- yaziklar olsun- Utanmasızlar- You should be ashamed of yourselves.

The ring was made with great quality

The ring was made with great quality. I also needed the ring to be shipped by a certain date and after speaking with customer service, they were able to expedite the process and have it delivered before the original expected shipping date. Great customer service and great product.

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