EXCELLENT customer service & products.
EXCELLENT customer service. Highest quality product. Strongly recommend.
About Fireside Chimney Supply
Data updated- Website
- www.firesidechimneysupply.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 33% (1/3)
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About this business
Fireside Chimney Supply is an American Company. We offer premium Stainless Steel Chimney Liner systems, Flue Liners, Flexible Chimney Liners, Flue Liner Insulation Kits, Fireplace Refractory Panels, Stainless Steel Rigid Liners, Chimney Chase Covers, Chimney Flue Covers, Fireplace Mantel Shelves and Chimney Liner Kits as well as a wide range of other hearth products. Our fireplace supplies are all produced and manufactured in the United States, and our chimney liners have been revolutionizing the industry since 1992.
Is Fireside Chimney Supply legit?
Fireside Chimney Supply (www.firesidechimneysupply.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 33% of negative reviews. Last updated 2026-08-11.
What people say
Definitely recommend!!
I gave them dimensions and said what I wanted and needed. They came through brilliantly!! Was perfect. Very happy with quality and look. Customer loves their new cap.
great product at a good price with…
great product at a good price with excellent communication. They were even delivered promptly. A pleasure to do business with.
Everything was great
Everything was great, I received my cap on time, and once the weather cooperated I was able to install it. It fit perfectly. The only issue I had was that they got my name wrong on the order. They mixed up my email address with my name. I got it straightened out before the delivery.
Easy to install
Less than one week to get our special order.
The ordering process was very simple…
The ordering process was very simple and the product arrived on time with no issues at all.
Easy to identify on Internet
Easy to identify on Internet. Fast delivery. Thank you.
customer service
had a issue with the 6 in pipe connector that came with kit. Called fireside and they sent the correct piece after verifying which stove i had. Replacement part was shipped with expedited shipping. I will definitely be using fireside for any wood burning stove needs.
Immediate response to an urgent…
Immediate response to an urgent situation! The team at Fireside is very responsive, professional and courteous. They delivered on our request right away. We would definitely recommend them!
They are on it!!!
Great customer service and speedy…
Great customer service and speedy delivery.
I was very impressed by the way the…
I was very impressed by the way the product was packaged for shipping and it arrived ahead of schedule 👍
Tech Support
Bill was very helpful over the phone. Talked me through the whole installation process and figured out exactly what I needed with my current setup. Liner arrived super fast and was able to install before the next snowstorm!
Super easy to install
Super easy to install. Very fast shipping. I’ve only been using the flex flue liner for one week, but it seems like it will be just fine. My wood stove has been hot the whole time.
Staff very knowledgeable
Staff very knowledgeable and made suggestions for what I needed.
Ordered my kit and received it the next…
Ordered my kit and received it the next day! Fast and very helpful over the phone
Shipping was slow,,
Shipping was slow,,, took to long, the topper arrived with a small dent but I am still going to use it.
Helpful staff
Helpful staff. I explained who I was in need of and got just the right parts to safely complete my install
Prompt responses and delivery
I had a great experience with Fireside.
I had a great experience with Fireside Chimney Supply and was very pleased with their great customer service.
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