Everything was easy
Everything was easy - I easily found the part I needed (for a Bowflex machine I bought in early 2008!), price was reasonable, order process was simple, and the part showed up in a few days. I'm definitely bookmarking this site.
About Fitnessrepairparts
Data updated- Website
- www.fitnessrepairparts.com
- Category
- Sports
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 39 reviews
- Replies to negative
- 0% (0/38)
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About this business
Discount repair and replacement parts for exercise and fitness equipment: treadmills, cross-trainers, bikes, and elliptical machines. Featuring Life, True, Tunturi, and Healthrider parts to service providers and rehabilitation centers.
Is Fitnessrepairparts legit?
Fitnessrepairparts (www.fitnessrepairparts.com) has a 3.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Sports and its reputation is mixed. Opinions are polarized: 60% rate it 4 stars or higher while 33% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price, Customer service. Last updated 2026-09-06.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers generally find the online platform easy to use, highly appreciating the clear parts diagrams and very fast delivery times. Many reviewers also highlight that they quickly received the correct replacement parts needed to fix their older exercise equipment. However, some reviewers were not happy with the customer service and support when dealing with returns or exchanges. Others experienced frustrating issues with receiving incorrect items or defective parts that required extensive effort to resolve. Additionally, a few customers noted that shipping costs and extra fees to certain international locations were extremely high.
Auto-generated from all reviews of this business. For reference only.What people say
I ordered a choke motor for a…
I ordered a choke motor for a Nordictrack exp 1000x, the part that arrived did not match the original part. I talked with someone at Fitness Repair online chat. I was concerned about the part arriving in an opened bag and that it was smaller than the choke motor. They assured me that it met the part number as a replacement motor. I didn’t want to install it but had been assured it would work. After drilling new mounting holes I installed it and connected the 2 wires. One wire was female connector and the other male connector so can’t go wrong there. After using for 25 minutes I could smell the smell of something overheating. I shut treadmill down and felt around the area of the cover where the choke motor was installed and it was very warm to the touch. This was my concern of an undersized replacement part. I will not order from this company again.
Roller bearing for rowing machine
The ease of finding the correct part for the rowing machine and then ordering it. The part arrived promptly and work well.
Items were exactly what we needed to…
Items were exactly what we needed to get up and running again. Perfect and new! Items shipped quickly and arrived quickly! Thank you! Great service!
Failed shipping and customer services
I ordered one replacement part ($35.56) through expedited shipping ($35) and two parts through regular shipping ($14), at the same time because I need the item urgently. However the expedited item did not arrive on time as promised due to UPS mistakes. So I ask them for a refund for my $35 shipping costs, as they can simply claim with UPS, but their customer services refused to do so. Then out of blue, they cancelled my second order without any explanation. BTW, their items costs ~70% more than hydrafitnessexchange.com (same item costs $19.84). I chose them purely because of available expediated shipping.
Never Again
As stated in other reviews, the shipping costs are outrageous. Over $20 for one small cable that could have been mailed via USPS for a few dollars. Almost ten days now and I still have not received the item that I found out later, I could have bought on AMZ for a fraction of the price.
very happy customer
great company,great service and fast shipping
Schwinn Ic3 part
They are the only site that had the part that I needed for my stationary bicycle. It’s a Schwinn I C3 and it still works really well except the main console went out.
Easy to navigate and find parts
Easy to navigate and find parts. Easy checkout process. It was actually the exact part I needed without needing a specific part number. Just put in machine model and part Description needed. Plus, not guessing sizes or similar parts needed like on Amazon. Came with all parts needed for correct assembly. I wish searching for other things was as simple. Will order other parts from you if needed. Got part in about 3-4 days order # 649703. Perfect!
The parts I needed were in stock.
The parts I needed were in stock and came fairly quickly. The only thing that was awful is that I got slammed with taxes and duty (tariffs?), more than the actual cost of the parts, not the fault of the company.
High quality product at a fair price
I received the gym part I needed in only 3 days! The part was the exact replacement cable that I needed. High quality product at a fair price!
STAY AWAY!
DO NOT BUY FROM THIS COMPANY! Disappointing to say the least, TERRIBLE Customer service and SCAM artists! "Bruce" who claims to own and operate this comany has the WORST Customer Service I have ever exprienced. He refused to help me with a lost package and blamed me for it! TERRIBLE operation - STAY AWAY!
The website was organized like an auto…
The website was organized like an auto part store but for fitness equipment. Had Nautilus R616 recumbent bike that didn't change resistance. OEM was out of business and Fitness Parts had diagram of bike and had the servo motor that was bad. Part I got from Fitness Parts was exact fit and Nautilus R616 is working perfectly. Thaks for your help.
Super fast order and delivery
Super fast order and delivery. Exactly what we needed.
Sent Incorrect Switch
I ordered an of/off Switch that was picture shown on their website. The switch shown had three plug-in blades. The switch that was sent had only two plug-in Blades. I was told by a rep that that two blade switch would work if I would jerry rig the switch using the ground wire to the machine. It was not the switch I ordered. I bought a correct three blade switch at home depot. They would not send another switch , only offered a 23% of the original price credit if I returned the switch. Would not buy from them again..
treadmill parts
You had in stock 2discontinued parts for my treadmill. They were delivered promptly. Much appreciated
would give less if possible
Would give them a negative 5 stars if…
Would give them a negative 5 stars if possible. I tried to order a replacement part for a stationary bike and they were out of stock. Tried again 6 months later...still out of stock (you are a distributor...carrying inventory is your business). Placed an order anyway. Four months later, they emailed me to say it was finally in stock and about to ship if I still needed it (which I did). The part finally arrived, but did not work. Their RA process is extremely cumbersome requiring pictures, etc. I began it, ran out of time and had to finish up later. When I went back to it, I was a few days (not months, days) out of the 15 day return allowance. I went to their chat, and was told that there are absolutely no exceptions to their policy. Their agent passed me to the George (the customer service manager) who was kind enough to scold me and tell me that they were not late...the OEM was in bankruptcy. All of this may be factually accurate, but the experience that this organization provided was absolutely horrible from start to finish. There is a way to treat customers, and this is not it. If your product is in stock, ships promptly and works, you'll probably be thrilled with FRP. If not, be prepared to be treated like garbage and then told outright, "you agreed to these terms".
Fitness Repair Parts is a one-stop-shop…
Fitness Repair Parts is a one-stop-shop for all brands all the time! I definitely recommend Fitness Repair Parts to anyone that wants to repair their fitness equipment!
ordering
Simple, fast and easy to order a replacement part.
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