Flywire (www.flywire.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
No option to use our own forex and remittance partner like earlier
You are forcing everyone to use a forex service provider who charges more than 2% points above what other banks charge . Earlier you used to let people choose their bank for forex transfer and we could use preferred rates .
Reply from Flywire2026-07-20
Hi Avinash,
Thank you for sharing your feedback. We understand your concerns regarding the change in available payment options and the impact this may have had on your payment experience.
Please note that available payment methods and providers may change over time depending on factors such as payment country, currency, banking availability, and service availability. While we continuously work to provide convenient and competitive payment options, some options may not always be available.
We would be happy to review your specific payment details and check the available options for your case. Please email us at [email protected] with your payment ID, and our team will assist further.
For expedited assistance, please initiate a chat or view our frequently asked questions by visiting our Help & Support Center (https://help.flywire.com/hc/en-us). Otherwise, feel free to respond directly to this email and we will be happy to further assist you!
Kind regards,
Hi Jai,
Thank you so much for your feedback!
Best,
Payment Experience Team @ Flywire
J
Johnny · 1 review · Experienced 2026-03-25 ·
★★★★★
I’ve never received my certificate
I’ve never received my certificate. Please refund or process it.
Reply from Flywire2026-07-09
Hi Johnny,
Thank you for reaching out to Flywire.
For security reasons, please note that we do not provide payment support via social media. To help us assist you more effectively, please contact us via email at [email protected] and include your reference ID. You can also reach us via live chat or phone by visiting our Contact page: https://www.flywire.com/company/call-us.
If you have any additional questions or concerns, our Payment Support team will be happy to assist you through any of these channels.
For expedited assistance, please initiate a chat or view our frequently asked questions by visiting our Help & Support Center (https://help.flywire.com/hc/en-us).
Best,
Payment Experience Team @ Flywire
Hi Dhirendra,
We are so glad to hear that. Thank you for your feedback!
Best,
Payment Experience Team @ Flywire
A
Aayan · 1 review · Experienced 2026-07-07 ·
★★★★★
Absolutely terrible experience
Absolutely terrible experience. I lost a significant amount of money on my refund because Flywire applied an unfair exchange rate and also charged a refund fee. When taking my payment, they used a much higher rate, but when refunding me, they used a much lower one. Customer service only repeated the same generic responses and refused to resolve the issue. I would never use Flywire again and would strongly advise students to consider other payment providers.
Reply from Flywire2026-07-08
Hi Aayan,
Thank you for reaching out to Flywire. We're sorry to hear that your experience did not meet your expectations. We’re constantly working to improve our services, and your feedback is an important part of that process.
Please note that Flywire applies the exchange rate provided by our banking partner on the day your refund is processed. As exchange rates may fluctuate between the date of your original payment and the date the refund is processed, the refunded amount may differ from the amount you initially paid.
For security reasons, we’re unable to provide payment support via social media. To help us review your case, please contact us at [email protected] and include your payment ID. Our team will be happy to investigate your concerns and provide further assistance.
You can also reach us via live chat or phone by visiting our Contact page: https://www.flywire.com/company/call-us.
For expedited assistance, please initiate a chat or view our frequently asked questions by visiting our Help & Support Center (https://help.flywire.com/hc/en-us).
Best,
Payment Experience Team @ Flywire
A well-designed platform to easy track school payments.
Reply from Flywire2026-07-08
Hi Diego,
Thank you so much for your review!
Best,
Payment Experience Team @ Flywire
H
Hesham · 1 review · Experienced 2026-07-03 ·
★★★★★
Issue and reason for transfer actual amount
Would like to understand why the received transfer amount at your side is less than what I actually transferred from my bank account ?
Reply from Flywire2026-07-06
Hi Hesham,
Thank you for reaching out to Flywire. We're sorry to hear that your experience didn't meet your expectations, and we appreciate you taking the time to share your feedback. We are continuously working to improve our services, and your comments are valuable to us.
For security and privacy reasons, we're unable to provide payment-specific support through social media.
As general information, if the amount received by Flywire is lower than the amount sent from your bank account, one possible reason is that intermediary or sending bank charges were deducted during the transfer. To ensure the full payment amount is received, our payment instructions generally require the bank transfer charges to be set to OUR, meaning the sender covers all transfer fees. If a different charge option is selected, deductions may be made before the funds reach Flywire.
To help us review your specific payment, please email [email protected] and include your Flywire Payment ID. You can also reach us via live chat or phone through our Contact page: https://www.flywire.com/company/call-us. Our Payment Support team will be happy to investigate your payment and assist you further.
For expedited assistance, please initiate a chat or view our frequently asked questions by visiting our Help & Support Center (https://help.flywire.com/hc/en-us).
Best,
Payment Experience Team @ Flywire
