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Electronics & Technology

Flywire

102 reviews

4.1102 reviews
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About Flywire

Data updated
Website
www.flywire.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
100% (19/19)
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Is Flywire legit?

Flywire (www.flywire.com) has a 4.1 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

D
DP · 1 review · Verified · Experienced 2026-06-26 ·

Happy Experience

Very good experience opening a blocked account and transferring money thereafter. Good UX and UI. Good support as well. Only if the currency rates could be more competitive :-)

Reply from Flywire2026-07-08

Hi DP, Thank you so much for your feedback! Best, Payment Experience Team @ Flywire

H
Houssam Boumahdy · 1 review · Verified · Experienced 2026-06-26 ·

The support they are so kind and they…

The support they are so kind and they answer to my questions quickly also the solve my problems.

Reply from Flywire2026-07-08

Hi Houssam, Thank you so much for letting us know! We appreciate you taking time to leave us a review. Best, Payment Experience Team @ Flywire

P
Pinalkumar Vinodbhai Sorthi · 1 review · Verified · Experienced 2026-06-26 ·

I had a great experience with Flywire

I had a great experience with Flywire. The support team was very supportive, responded quickly, and resolved my queries efficiently.

Reply from Flywire2026-07-08

Hi Pinalkumar, We are so happy to hear that! Thank you so much. Best, Payment Experience Team @ Flywire

F
Fadel Tarhini · 2 reviews · Verified · Experienced 2026-06-20 ·

Accurate and Efficient

Reply from Flywire2026-07-08

Hi Fadel, We are so happy to hear that! Thank you. Best, Payment Experience Team @ Flywire

J
Jeffrey Danilko · 1 review · Experienced 2026-06-25 ·

Why is this service necessary

There was nothing wrong with the service, except maybe the 7+ dollar service fee. I just do not understand why it exists, or why it took 3 business days for the school to get the payment. The last 2 years I have paid with my credit card directly through the student portal. I feel by having a middle man handling the payment there is way more chance for something to go wrong or worse the data stolen.

Reply from Flywire2026-07-01

Hi Jeffrey, Thank you for sharing your feedback with us. We're truly sorry to hear that your experience with Flywire didn’t meet your expectations. Our goal is to make global payments as smooth and reliable as possible, and we regret that this wasn’t the case for you. Please know your comments have been heard — and they help us understand where we can do better. Please note that, for security reasons, we do not provide payment support through social media channels.  We have reviewed your case and will contact you via email to assist you further. We are continuously working to improve our service for all Flywire users, and your input plays a valuable part in that process. If you'd like to share more about your experience or have any questions, feel free to reply to this message — we're here to listen. Kind regards,

A
AKSHAY SINGH · 1 review · Verified · Experienced 2026-06-25 ·

excellent service providers

Reply from Flywire2026-07-08

Hello, Thank you so much for using Flywire! Best, Payment Experience Team @ Flywire

B
Bernard Mojisola Carrena · 1 review · Experienced 2026-06-30 ·

Promised kept.

Promised kept. The first payment i made was returned back promptly because of mistake from my part and the second payment made in line with the corrections received from Flywire was received and transferred within 2 days to the beneficiary.

Reply from Flywire2026-07-08

Hi Bernard, We are so happy our team could support you! Thanks for your feedback. Best, Payment Experience Team @ Flywire

M
M.Gon · 1 review · Verified · Experienced 2026-06-23 ·

very fast

it was very fast and helpfull

Reply from Flywire2026-06-29

Hi M.Gon, Thank you so much for using Flywire! Best, Payment Experience Team @ Flywire

J
Joe Michienzi · 1 review · Verified · Experienced 2026-06-22 ·

Flywire is unnecessary

Flywire is unnecessary. It created much confusion with my payment to Fanshawe college. I rather see the college adopt a more direct payment system.

Reply from Flywire2026-06-29

Hi Joe, Thank you for reaching out to Flywire. We're truly sorry to hear that your experience with Flywire didn’t meet your expectations. We’re constantly working to improve our services, and your feedback is an important part of that process. We can see that our Payments Support team has replied to your email with the details. If you have any further questions, please reply to that email so we can assist you more effectively. For security reasons, please note that we do not provide payment support via social media. The best way to reach us is by emailing [email protected]. You can also connect with us via live chat or phone by visiting our Contact page: https://www.flywire.com/company/call-us.  For expedited assistance, please initiate a chat or view our frequently asked questions by visiting our Help & Support Center (https://help.flywire.com/hc/en-us).  Best, Payment Experience Team @ Flywire

H
Hasan ali hasan abdul rahman · 1 review · Verified · Experienced 2026-06-22 ·

Very good

Fast reply ever i found

Reply from Flywire2026-06-29

Hi Hasan, We are so happy to hear that! Thank you. Best, Payment Experience Team @ Flywire

E
Ebra Ceesay · 1 review · Verified · Experienced 2026-06-20 ·

The feedback to the customer is always…

The feedback to the customer is always on time

Reply from Flywire2026-06-29

Hi Ebra, Thank you for your feedback! Best, Payment Experience Team @ Flywire

U
Umar Nizam · 2 reviews · Experienced 2026-06-18 ·

Slow in responding to lengthy time from transfer to credit.

Slow in responses with hidden fees and with restrictions in transfer currencies which gives them extra commission. 25/06 Update: thanks for responding, good to know that you care about the concerns here while my emails got responses much longer. My Bank charges remain zero on commission and charges, i have had the account for years and transfers are frequent. the reasons are not was stated in your reply but rather the exchange commission that the beneficiary account makes, Good news is that i got my refund after a week but the Bad news is that beneficiary Banks on your end charges me about 110GBP for the return.

Reply from Flywire2026-06-25

Hi Umar, Thank you for your update, and we’re sorry to hear about your continued frustration with the experience. We’re glad to know you have received the refund. However, we understand your concern regarding the additional charges you mentioned. In some cases, if an incorrect currency is used, Flywire will not be able to receive the funds, and the transfer may be rejected during processing between banks. In such situations, any resulting fees may be applied by the sending or intermediary banks, and these are outside of Flywire’s control and not retained by us. We also understand your concern regarding response times. Our team aims to respond as quickly as possible, and we’re sorry if your experience did not meet that expectation in this instance. For security reasons, please note that we do not provide payment support via social media. If you would like us to further review the transaction details, please feel free to reply directly to the email thread from [email protected], and we will be happy to assist you further.  You can also connect with us via live chat or phone by visiting our Contact page: https://www.flywire.com/company/call-us.  Best regards, Payment Experience Team @ Flywire

A
Anu Gupta · 2 reviews · Experienced 2026-06-20 ·

Very nice experience with them and Very…

Very nice experience with them and Very helpful at every step

Reply from Flywire2026-06-24

Hi Anu, Thank you so much! Best, Payment Experience Team @ Flywire

G
Guia Institut · 1 review · Experienced 2026-06-23 ·

It efficace and rapide

Reply from Flywire2026-06-24

Hi Guia, Thank you for your review! Best, Payment Experience Team @ Flywire

Y
Yifan Wang · 1 review · Experienced 2026-06-23 ·

Flywire experience

Very nice for my trip.

Reply from Flywire2026-06-24

Hi Yifan, We are so happy to hear that! Thank you. Best, Payment Experience Team @ Flywire

M
Michael Kapi · 1 review · Verified · Experienced 2026-06-17 ·

Made the payment process so easy

Reply from Flywire2026-06-24

Hi Michael, We are so happy to hear that! Thank you. Best, Payment Experience Team @ Flywire

C
Clara · 1 review · Verified · Experienced 2026-06-09 ·

Amazing customer service.

Amazing customer service. Received an immediate response and useful directions and information!

Reply from Flywire2026-06-24

Hi Clara, Thank you so much for your feedback! Best, Payment Experience Team @ Flywire

T
Thomas Gono · 1 review · Verified · Experienced 2026-06-10 ·

The greatness for me in any sphere of…

The greatness for me in any sphere of life, is for a person or people to be faced with challenge, and overcome it. My journey with Flywire wasn't smooth but my goal was to achieve the end result, which was eventually done! Today, I am preparing for my Master's program in Lithuania, I am happy.

Reply from Flywire2026-06-17

Hi Thomas, We are so glad to hear that! Thank you so much for your feedback. Best, Payment Experience Team @ Flywire

S
Shivram Harshavardhana · 1 review · Verified · Experienced 2026-06-04 ·

it worked

the customer service employee was really helpful and understanding to help me get my refund

Reply from Flywire2026-06-17

Hi Shivram, We are so happy to hear that our team was helpful. Thank you for taking time to leave us a review. Best, Payment Experience Team @ Flywire

G
George Baiden · 1 review · Experienced 2026-06-15 ·

While I appreciate the confirmation of…

While I appreciate the confirmation of the transfer to KALU, the transaction cost me $30 even though a direct transfer in euros would have been free. Why can't I transfer in euros?

Reply from Flywire2026-06-16

Hi George,  Thank you for reaching out to Flywire! Kindly note that we do not provide payment support via Social Media for security reasons. The available payment methods depend on both the country you’re paying from and the receiving institution. All currently supported options will be displayed during the payment setup process. Flywire will show you options to pay in your local currency first if available. Should you wish to pay in the destination or other non-local currencies, this is usually found by scrolling down to select "I want to pay in a different currency". Please be advised that there may be a Flywire convenience fee applicable for processing non-local currencies, and this will be clearly displayed for your consideration when selecting your payment method.  If you have selected a local payment method, please note that your bank may charge you processing fees depending on their policies. This charge should be clarified directly with your bank as it would be outside of the payment that Flywire needs to receive to process your funds.  We do our best to provide a wide variety of payment methods for our payers. Thank you for taking the time to share your opinions with us. We use customer insights to focus our attention on problematic areas, and it is honest feedback like yours that helps us improve. The best way to contact us is to email us at [email protected]. You can also use our live chat feature or call us (https://www.flywire.com/company/call-us). If you do have additional concerns, please use our payer support channels so we can better assist you. Furthermore, you can also visit our Help & Support Center (https://help.flywire.com/hc/en-us) to view our frequently asked questions. Best, Payment Experience Team @ Flywire