FOREX.com (www.forex.com) has a 4.5 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I’m new to trading and lost a position that I didn’t think I should have lost. Vincent T was kind enough to explain to me why I lost the trade, showed me how, and gave me some recommendations to prevent it in the future. Very satisfied with the advice and customer service!
Reply from FOREX.com2026-07-16
We are grateful that you took the time to share your review with us. We will make sure your customer representative Vincent receives your kind feedback. If you have any further questions or concerns, please don’t hesitate to contact our customer support team for assistance. Our support email is [email protected] and you can also call us at 1-877-367-3946
Im new to trading and the help I have received to be able to place my trades has been amazing! They defenitely give me the confidence to be able to trade as a beginner.
Reply from FOREX.com2026-07-16
Thank you Daniel for your great review of our services. We have passed your kind words on to our team. The Customer Service team is passionate about providing every customer with an outstanding experience and they will be delighted to know they hit the mark with you.
Thank you for your 5-star review! We have passed your comments on to our team. Is there anything that would improve your trading experience? Please email our support team with your comments and suggestions at [email protected].
m
mohammad molaverdikhani · 1 review · Experienced 2026-07-08 ·
★★★★★
One of the worst brokers I have…
One of the worst brokers I have experienced, and I will never recommend it to anyone. In short, they are very irresponsible and don’t value their own customers.
Reply from FOREX.com2026-07-10
We apologize for any inconvenience this may have caused you. While we strive to make your experience with us as seamless as possible, we must balance this with our duty as a regulated firm to verify details under the “Know Your Customer” (KYC) and client verification guidelines set forth by our regulator, which help us protect clients and maintain adequate risk capital and regulatory standards. For assistance, please contact our Client Support team at [email protected] or 1.855.317.9242.
We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience.
Using the real-time online chat I TXT with an agent and they were able to assist with some questions on MT4/MT5 US Broker Rules I had to help me configure a Live EA robot and test.
Reply from FOREX.com2026-07-09
Thank you for your 5-star review of our customer service team! We are happy to hear that our team provided you with excellent service. We will make sure they receive your feedback.
F
Filip Razmerita · 2 reviews · Experienced 2026-07-08 ·
★★★★★
Very slow and bad service
Very slow and bad service. Been blocked from trading for 3 weeks simply because my personal financial information is not updated. Still not resolved after 3 weeks.
Reply from FOREX.com2026-07-08
We apologize for any inconvenience this may have caused you. While we strive to make your experience with us as seamless as possible, we must balance this with our duty as a regulated firm to verify details under the “Know Your Customer” (KYC) and client verification guidelines set forth by our regulator, which help us protect clients and maintain adequate risk capital and regulatory standards. For assistance, please contact our Client Support team at [email protected] or 1-855-317-9242.
I
Ilja · 1 review · Experienced 2026-07-07 ·
★★★★★
My issue was quickly resolved
Reply from FOREX.com2026-07-08
Thank you for your 5-star review of our customer service team! We are glad that we were able to address your concerns and provide you with the stellar experience you deserve. FOREX.com appreciates your positive feedback!
j
juan · 1 review · Experienced 2026-07-07 ·
★★★★★
I was help by a great knowledgeable …
I was help by a great knowledgeable gentleman he answered all my concerns and help me with all questions i asked
Reply from FOREX.com2026-07-08
We are incredibly grateful that you took the time out to share your feedback with us. Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience.
The customer service officers are professional and able to solve the problem timely. The app/platform user interface could have been better though.
Reply from FOREX.com2026-07-07
Thank you for your review. We are happy to hear that our team provided you with excellent service. We will make sure they receive your feedback. What can we do to do improve your trading experience? Please email our support team with any comments and suggestions at [email protected].
T
Thomas Dean · 1 review · Verified · Experienced 2026-07-07 ·
★★★★★
A trust worthy broking service
It a trusted service that cares a about there traders
Reply from FOREX.com2026-07-07
We really appreciate you taking the time to leave us a review. We take our reputation of being a reliable and trustworthy broker very seriously. Is there anything that would improve your trading experience? Please email our support team with your comments and suggestions at [email protected].
We are grateful that you took the time to share your review with us. We will make sure your customer representative Vincent receives your kind feedback.
My review was with forex.com in helping me solve my problem is good
Reply from FOREX.com2026-07-06
Thank you Rene, for your great review of our services. We have passed your kind words on to our team. The Customer Service team is passionate about providing every customer with an outstanding experience and they will be delighted to know they hit the mark with you.
We really appreciate you taking the time to leave us a review. FOREX.com is thrilled to hear that it exceeded your expectations and appreciates your business! If you have any further questions or concerns, please don’t hesitate to contact our customer support team for assistance. Our support email is [email protected] and you can also call us at 1-877-367-3946
Martin accurately identified the issue and resolved it efficiently. He also followed up to make sure the problem was completely resolved. Thank you!
Reply from FOREX.com2026-07-03
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us, and we agree, Martin is truly an asset to our customer service team!
I am unable to use my account with FOREX.com without receiving any correspondence on why this has happened.
Apparently I needed to submit some documents.
Vincent T was very helpful and gave me an option on how I can respond.
I am happy with the help I received but my issue is not resolved.
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2:10 pm
Appreciated the quick turn-around including Vincent's call with the advice that I have access to my account.
I have updated my review on this basis.
Thank you Vincent T!
Reply from FOREX.com2026-07-02
Thank you for your review. We are glad we were able to resolve your issue at this time. If you need further assistance, or to discuss your feedback in more detail our support team is available by phone at 1800 354 182, live chat via our website or email at [email protected]
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us, and we agree, Vincent is truly an asset to our customer service team!
A
Abel · 1 review · Experienced 2025-08-29 ·
★★★★★
Excellent!!!
Reply from FOREX.com2026-06-29
Dear Abel,
Thanks for taking the time to review us. We appreciate your effort and are glad you had a good experience!
D
Dennis P. · 1 review · Verified · Experienced 2026-06-25 ·
★★★★★
Needed technical assistance
Needed tech assistance getting my account created, funds deposited & trading platform activated. Vincent T was patient and helpful and we resolved everything very quickly.
Reply from FOREX.com2026-06-26
Thank you Dennis, for your great review of our services. We have passed your kind words on to our team. The Customer Service team is passionate about providing every customer with an outstanding experience and they will be delighted to know they hit the mark with you.
