Scratched up
Dropped my sunglasses riding my motorcycle and they got a few scratches. Requested a replacement for the scratches and they are sending me a new pair free, no questions asked! Will 100% use them for future purchases!
About Fuse Lenses
Data updated- Website
- www.fuselenses.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 0% (0/4)
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About this business
Fuse offers the best replacement lenses for any brand of sunglasses. Over 50 colors and types of lenses including polarized, color enhancing, and prescription. Easy to install at home. Made in the USA. Custom lenses available. Free shipping on orders over $65.
Written by the business, not verified by us.Is Fuse Lenses legit?
Fuse Lenses (www.fuselenses.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional service provided by the team. Customers frequently praise the high quality of the replacement lenses, noting that they match original specifications perfectly and offer a fantastic fit. People also love the outstanding customer support and the straightforward, hassle-free warranty replacement policy that makes solving problems very easy and fast. Though some customers experienced issues with slow responses, communication breakdowns, or unexpected delays in finally receiving their orders. A few reviewers also noted receiving incorrectly cut lenses, mismatched items, or products that simply did not fit their specific frames properly.
Auto-generated from all reviews of this business. For reference only.What people say
Great communication
Great communication. Timely responses. Good customer service.
Great lenses
These lenses are so much better than the stock lenses my raybands came with! I can see stuff in the water when fishing and are very durable. Customer service is friendly and give quick responses.
They were so quick to respond to my…
They were so quick to respond to my email requesting a replacement order. Highly recommend! I will be ordering lenses from you from now on!
Fuse lenses is the ONLY way to replace…
Fuse lenses is the ONLY way to replace your high end sunglass lenses!
Great customer service and replacement policy
Great experience with customer service and the 1 time replacement policy. I had some FUSE lenses that I used for several years for ocean watersports which got a real work out but ultimately had some layering coming off at the edges. FUSE replaced these no problems even after more than 3 years. Many thanks
Zach is awesome and polite!
Great customer service!
I had a small issue with my original order, which could have been my fault, and the team at fuse corrected the problem very quickly. I have since had a warranty claim and once again, the fuse team has delivered. Im very satisfied with their customer service.
Very happy with the fast service
Highly recommend this company
Fuse lenses not only carries a variety of replacement lenses for multiple name brands, but they also carry their own sunglasses. Their own brand holds up as well as any higher priced name brand frame. The other reason for 5 stars is for their outstanding customer service. They answer your emails or even social media messages quickly and fix any concerns you may have.
Super fast response to my warranty…
Super fast response to my warranty claim, no hassle and so easy. This company will forever get my money when it comes to sunglasses. I have never been happier when dealing with a company. Suh good people.
Fuse lens is a great company to deal…
Fuse lens is a great company to deal with from placement of orders , warranties and customer service!
Fuse!! Is the bomb!
The whole Fuse team is great. I always get good stuff and it comes fast and when it says it will
Great customer service
Great customer service. Very accommodating and helped to get me the right replacement lenses. Product is great.
Top customer service
Replacement lenses
My lenses from a previous order began delaminating, so I submitted a replacement request. I received an email confirming my shipping address, and the service throughout has been excellent. Thank you.
Bought some lens i September of last…
Bought some lens i September of last year. Very satisfied with product. Lost a lens the over the weekend. Just a quick email and was helped first thing monday and already getting a replacement. Very satisfied with the quick response and customer service
Zach from Customer Service was very…
Zach from Customer Service was very helpful and made the exchange process super easy
Fuse Customer Support is Amazing!
Fuse Customer Support is amazing! They helped me resolve two issues with my order and sent replacement lenses without delay or hassle! Rosina at the Fuse Team was responsive and understanding! Really fantastic service you don't see with companies anymore!
Excellent warranty service
I needed some new lenses due to scratching my old ones. I didn’t realize Fuse had a free replacement warranty until I got on the site to buy the new lenses I needed. I sent an email asking how to go about the warranty claim and included my previous order number (which was a year or so prior). I got a reply almost immediately letting me know my new lenses were being shipped. No hassle, no trying to get out of the warranty, just a message letting me know my new lenses would be here within a few days. Awesome customer experience and support to say the least.
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