Google (www.google.com) has a 2.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Electronics & Technology and its reputation is poor. 61% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, User experience. Last updated 2026-08-12.
What reviewers say
AI generated
Most reviewers were unhappy with their experience overall. Many people expressed major frustration with the website and search tools, finding them confusing, slow, and completely unreliable for their daily tasks. Consumers also reported poor product performance, unexpected repair charges, and frustrating automated customer support that completely failed to resolve any issues.
Some reviewers were happy with the efficient and professional service provided by local garages, home repairers, and small businesses. Customers frequently praised these staff members for completing difficult tasks quickly, offering helpful advice, and delivering excellent results. Others mentioned discovering welcoming local shops with friendly teams and wonderful product varieties.
Auto-generated from all reviews of this business. For reference only.
Dear Google. When you produce updates to your email adding security, please be more specific, don't be wishy washy.
Don't use "It" or "this", THINK.
please put pass number in. (What pass number, into where Phone or laptop). Have been frustrated trying to understand what you mean, and i am a reasonably knowledgeable user. How do lesser people understand your vague messages?
the AI is trash and convinced a man to commit suicide. Why has AI now become the main focus of Google? It's bad for humanity and the environment and google ai is often incorrect
I purchased an Audi S3 2016 from Compact Car Centre Rowley Regis in November 2025 for £16,790. It developed a fault within two hours and was rejected two days later. The dealer denied the fault, forcing me into a stressful County Court legal battle.
The court has now ruled in my favour, confirming the car was sold faulty, and ordered a full refund and costs.
Going to close my google account completely and make a formal complaint to the ICO about data protection issues with this awful company
Will be considering taking legal action over this as well.
DONOT TRUST AVIS CAR HIRE
Unexplained charge of £148.99 Malaga airport Avis
I have emailed Avis 5 times and gone through the “PREFERRED” App no response. I have now hung on to call them 55minutes no answer!!! Shocking service I will no longer use Avis car hire, I am now asking Amex to raise a dispute.
Had to share this from one of our customers in Wildwood NJ Thank you Donna
I just want to give a shout out to one of your employees, "Jorell". What a pleasant man! I've talked to him twice, here in Wildwood (Heather St.). You have a STARR employee for sure. We joked a little about his job, as you can imagine. He definitely is the kind of man that the world needs more of. Anytime I see him I will make it a point to talk with him. His family, you his employer, and friends like me should be proud to be in his circle. Good job for employing such an awesome gentleman.
Donna D.
Wildwood, NJ
Slide of hand. It may not be considered a scam but its close enough for me. They do not provide what you sign up for, the miss guide you they provide no real information other than what is public general knowledge. Then they try to charge you more for what you paid for in the first place. Stay away from this company.
What a load of rubbish getting profiles suspended for no reason it doesn’t work
Even the professional consultants don’t know how it works
I’ve built good profiles loads of reviews then they suspended Google makes no sense there AI is just stupid
Just like it should be there is were you need to go too if your using android no one knows it better or supports it better if I'm on android Google and Microsoft f I'm on Apple it's Apple and Microsoft it makes sense to be with the ones who know rather than spreading chaos all over the place I'm still learning but I learn best when I get a right answer.
Wow! Exceptional accommodation! From the moment you enter you are made to feel at home. Exquisite styling and comfort. The bathroom reminded me of an upmarket spa! Beautiful toiletries. Delicious coffees and teas etc for in room refreshment. Can't recommend highly enough. Will be returning to dine in the chef hatted restaurant.
To all people who are thinking about buying a Google pixel phone. Please don't bother to buy, you will get one hell of a Very careless and incompetent team of technician that they will go extra miles to get rid of you. An experience with Thier aftercare service is a nightmare when your phone is sent to be repaired if it develops a problem. Please don't buy,n go somewhere else
I would like to thank Brett at Fastfix Mobiles for his time and patience transferring data to my new phone. Also Graham Dixon on the information desk for retrieving my lost E Mails. They went above and beyond to help a techo idiot.Once again thankyou.
They can ban your account just for trying to be safe by using a VPN. Anyone who wants to take security seriously would have a VPN. Instead they keep implying you have used bots to create the account, which is ridiculous. You ask to reevaluate and mention you followed all terms and conditions and they still block you. In the name of security Google are a security risk themselves. This is my first review and usually I do not do reviews but they have really riled me up so much I thought I had to. Then there is the aggressive data collecting. Also, isn’t capitalism working well with all these monopolies you want to avoid but it being practically impossible to do so?
Deceptive marketing, terminal hardware, and awful customer service
Deceptive marketing, terminal hardware, and awful customer service
The Pixel 8 Pro is heavily marketed on its 7-year software update lifecycle, but that commitment means absolutely nothing if the physical hardware cannot survive even half that time.
My premium flagship device suffered a terminal, catastrophic silicon motherboard failure (NOS production: error! (-7)) just 31 months in. While the technical diagnostic clearly showed an inherent component breakdown, dealing with Google’s customer service was an absolute nightmare.
The support experience was incredibly frustrating, rigid, and completely lacking in basic customer care. Instead of taking ownership of a known, catastrophic motherboard defect on their own premium device, the agents hide behind rigid scripts and out-of-warranty clauses to avoid providing a reasonable hardware remedy.
If you are buying a Google device because you expect a durable product backed by a professional support team that helps when their own silicon fails, look elsewhere. The hardware doesn't live up to the marketing, and the customer service is abysmal.
Great company, they replaced all windows at my property, very polite, tidy workers, on time and professional and would 100% recommend them to anyone.
Thank you
Rachel
Customer Support If I could give less stars I would
If I could give less stars I would, I purchased a phone on the 11 June 2026 it is now the 22nd June and my phone still has not arrived. On the 15th June it was stuck in DHL Manchester with a note saying contact DHL, DHL would only talk to the sender. Google support has been awful, lack of accountability and passing on to others and I get the same response 24-48 hours to get back to me. 7 days and I am still waiting for a resolution, it would not be difficult for someone from Google to pick up the phone contact DHL and either the the phone forwarded on to me or returned to them and a new one issued.
The experience has been awful with me finding I have had to do all the investigation work, not to mention a one and a half hour wait on the phone to try to speak to a supervisor, again to be fobbed of with "I understand your annoyance" and the 24-48 hour wait.
For a multi Billion pound company they can't even get the delivery of a phone right. Ridiculous. I would not do business with them again.
Visited Ross Reclamation for the first time yesterday. Wish I had found it years ago. Fantastic selection of flagstones, tiles, slates etc. etc. Michael, the owner, and Helen at the site are very friendly and extremely helpful. Our chosen flagstones were delivered by Michael the same afternoon. Excellent service.