Hale Pet Door
Love the door! Would be better if the flap was opaque and not clear!!
Whether you have a little kitty, a Great Dane or Mastiff or anything in-between, Hale Pet Door makes a pet door that allows your pet access to the outdoors and back into the sanctuary of your home while saving on your energy bills.Already have a pet door and ready to upgrade? Hale Pet Door can make you a custom size to fit the existing hole in your wall or door.With readily available replacement parts, your Hale Pet Door will last for years, and the 5 Year Warranty provides peace of mind.
Written by the business, not verified by us.Hale Pet Door (www.halepetdoor.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-09-01.
Love the door! Would be better if the flap was opaque and not clear!!
I ordered the Giant Wall mounted dog door for my Rottweiler. The purchase was smooth, it arrived on time, customer service was excellent. They helped me figure out which size would be best for my BJ and it works, he is using it with no problems. I still need to install the carpet, but that's my project as I had the door installed professionally. Thank you Hale Dog Doors
They installed my insert about 20 years ago, and it is still great. This was the first time I have replaced the flap. Granted it probably could have been done years ago, but I never thought to look on their site until now. It was easy to install and the videos online were very helpful. Thanks
Have had the double pet door for yes, it was installed right in the wall never had a problem with the door. I have several dogs so door is worked hard, The clear flaps wears out about every 18 months, but they are easy to replace. I'm sure with just one dog they would last for years. Very happy with the product.
They were quick and very responsive and honored their warranty
Customer service and product (replacement flaps) were perfect
This dog door is exactly what I wanted/needed. Very durable and fits the dog perfectly. Will definitely buy more products from them.
Cutting the insert was the only problem. I ended up taking it to a local shop who finished up the metal cutting and charged nothing.
We have this dog door at our home and have bought a second one for our lake home. It is a quality product and blends in well in our home. It doesn't look tacky like some dog doors. It is very understated. It is worth the money.
Customer service WAY above what I expected! Thanks so much for your help!
Appreciate the call in correcting my online order. I have had this door from hale 15 years. Need to replace flaps every 4 years or so, I have a tall large size. 2 dogs 85lbs. lab and 40lbs. Mix. Would of gave 5 stars, flaps have a very strong odor. It's been a week and can still smell odor, hope it dissipate soon!
Cost is higher in beginning but the flaps lasted over 4 years. I've had doors in the past last less than 6 months. Replacement flaps was simple. We have three dogs going in and out all day. Great product!!
This is our second Hale pet door. Although not the least expensive, it certainly is the best. Excellent materials and construction with perfect fit are what lead me to this conclusion. We have the medium size for our two Springers. When we moved to our new home, it was a few months until I replaced our all glass porch door with one that has space for a pet door. Now that it is in, I'm not sure who is most delighted, my wife and I or our two Springers. The double door system is very effective in the winter keeping out the cold. The magnetic catches always secure the flaps perfectly after every entry or exit.
Easy installation !
My son installed this without difficulty, used a pencil, drill, jigsaw, and screwdriver. So easy. When he pulled it out of the box, his first comment was "Wow, this isn't some cheap plastic thing." Very strong and good quality. My cat went thru it right away, Thanks for a well made quality door that I am not ashamed to have in my house.
The door is a quality item and installed easily in the basement walkout door. Our Brittany had never used a pet door before. She quickly figured it out with encouragement and treats. We removed the training door after a week and repeated the encouragement and treats. She is now independent and hunting all day in our backyard while we are at work. Week 2 dead squirrel near the door in the basement Week 3 she brought another squirrel in to show us. She is quite the hunter!
We love the large dog screen door. We were a little afraid that putting a dog door in the middle of a screen door would not work or hold up, but after two months of heavy use, it's doing just fine and have saved us countless trips t open the door.
The dog doors are on the expensive side, but the quality is very good.
Thank you for a nice, sturdy, well made product! Having a pet door in our screen has made our lives so much easier and the dogs happier!
Excellent product ,all the doors l have ordered have been custom made depending on breed size .Hale has always come through for me with flying colours .
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