HitPay

thank you Rachel! Zero issues is exactly what we aim for! and glad the team's always been easy to reach whenever you needed clarification or help. thanks for sticking with HitPay this long.

thanks for the 5-star review <3

thank you Noah! zero issue transactions for your customers, that's the smoothest kind of compliment to get. glad HitPay's delivering there.

thank you Jiaying, over a year with HitPay means a lot to us! glad payments have stayed prompt and stable that whole time, that's the reliability we want every merchant to count on.

thank you! no monthly subscription fees, just user friendly payments, that's exactly what we want new SMEs to experience with HitPay.

thank you Alexandria, thumbs up right back at you! seamless in person retail without clunky equipment, and fast payment processing, that's HitPay working the way it should. glad it's making things easier at the store.

thank you, and thanks for recommending HitPay too! lots of payment methods in one place, that's exactly the goal.

thank you for the feedback! glad integration and processing speed have worked well for you. on recurring payments, we actually do support this through HitPay's Recurring Billing feature, you can set up automatic weekly, monthly, or annual charges for memberships via a payment link, no coding needed. worth checking under Recurring Plans > Subscriptions in your dashboard, or reach out to [email protected] and we can help get it set up!

thank you for the feedback, Liam :(. HitPay's transaction fees are structured to replace subscription costs entirely, so there's no monthly fee sitting alongside them. that said, we know fee sensitivity matters a lot for growing businesses, and we're always reviewing our pricing as we scale!

thank you Taylan, kudos means a lot! giving small businesses and micro-brands their own point of sale without the usual barriers is exactly what we set out to do in Singapore's retail space. glad it's landing.

thank you! best in the industry for ease of use is a big compliment, glad HitPay's been the right fit for everything flowerplus.co needs.

thank you! easy to use with low transaction charges, exactly the combo we want HitPay to deliver.

yaay glad you're happy!! we're happy you're happy!

thank you Steve! payment links, email and SMS receipts, multiple payment modes, glad those have been convenient for you with HitPay.

thank you! more payment options making it easier for your customers to pay, that's exactly the point of HitPay.

thank you JK! easy setup for ad hoc payment needs, glad that's been simple with HitPay.

Dear Anna, Thank you for taking the time to share your concerns with us. At HitPay, we greatly value our customers' feedback, and it plays a crucial role in our ongoing efforts to provide a secure and reliable platform for both customers and merchants. After a thorough investigation of your case, we identified certain activities from your account that raised fraud concerns. Investigations have shown that you are providing false claims through a non-operating account for payouts and that your account has been linked to fraudulent misuse. To safeguard the trust and security of all our users, we have a zero-tolerance approach towards fraudulent activities on our platform. Our policies are meticulously designed to collaborate with our merchants to mitigate and reduce fraud risks, ensuring that our customers can transact with assurance and confidence using HitPay. We are committed to providing a safe and trustworthy environment for both merchants and customers using our platform. You may also refer to our policy here: https://hitpay.zendesk.com/hc/en-us/articles/28415218563481 If you have any further questions or concerns, please do not hesitate to reach out to our support team. We appreciate your understanding and look forward to serving you better in the future. Best regards, HitPay Customer Support

Hello, Thank you for bringing your concerns to our attention and we regret any inconvenience you may have experienced. Please know that your payout schedule is determined through a careful assessment of your business. We regularly review your account to consider if any adjustments to your payout schedule are appropriate. Should you have any further questions or concerns, please don't hesitate to contact our support team. We appreciate your understanding and are committed to providing you with an improved experience in the future.

Hello Duncan, We regret any inconvenience you may have experienced. Please know that your payout schedule is determined through a careful assessment of your business. We regularly review your account to consider if any adjustments to your payout schedule are appropriate. Should you have any further questions or concerns, please don't hesitate to contact our support team. We appreciate your understanding and are committed to providing you with an improved experience in the future.

Hello Sheyne, Thank you for sharing your concerns and we are sorry to hear about any negative experience you may have had. We strive to serve a diverse range of markets, but we understand your preference for a payment provider more aligned with your business needs. Rest assured we value your feedback and we will consider it as we continue to improve our products and services. If you have any further questions, feel free to reach out to our team.