Company is a scam
Company is a scam. Paid over 50$ for my order and never received anything. Amazing how they haven't been shut down for fraud
We ask everyone to bear with us during this current unprecedented state that has affected shipping and couriers. We are working hard to get all orders out.HOOK 360° provides quality outdoor apparel for both men and women. Our products include performance, casual, 360° Bandanas and more. Whether you are fishing, camping, kayaking, biking, snow boarding or enjoying the great outdoors be sure to HOOK the Adv...
HOOK 360° (www.hook360.com) has a 2.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 67% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 54 of them were added in the last 12 months. Last updated 2026-08-29.
Most reviewers were let down by their experience overall. Consumers frequently complained that their online purchases never arrived after many weeks of waiting, despite paying for expedited shipping. Buyers also experienced extremely frustrating communication barriers when attempting to reach customer support because the listed phone numbers were completely disconnected and emails went entirely unanswered. Some reviewers were happy with the actual items once they finally arrived, noting that the apparel fit well and featured nicely crafted materials. A few customers also mentioned receiving unexpected free bonus merchandise as compensation for dealing with the very significant shipping delays.
Auto-generated from all reviews of this business. For reference only.Company is a scam. Paid over 50$ for my order and never received anything. Amazing how they haven't been shut down for fraud
I would give less that one star. The advertising said it was same day shipping. Almost a month later still hasnt shipped and no info on it. I emailed because the phone number to call is "no longer in service" and got a nice reply back saying they would refund me and send the hat anyways. No refund and no hat, emailed again no answers.
I ordered from their obviously bogus website a month ago. I’ve tried contacting them with no replies, but they post on instagram. I’m in dispute over it with chime currently. Do not order from these people! I wouldn’t give them 1 star, but I had to.
Although there was a delay in shipment, Hook 360 included a “bonus” with my order as compensation. Well played! Thank you.
I did not receive everything that I ordered. Despite reaching out multiple times by email and text, I received no response. The phone number they provide is not a working number. VERY disappointed.
It has been 2 weeks since my order. I have sent an email requesting information, and never heard a word. Would like the hat or a refund, but I guess I was fooled.
I ordered 2 weeks ago. Order has not shipped. I reached out to inquire about order status a couple of days ago and received no response.
Never received my order. Tried calling the number listed, no longer in service, can't get a hold of anyone.
You have asked for my review and I still haven’t received my order. I am looking forward to receiving my order for an upcoming fishing trip. I have no way of contacting you to get some support.
Very good weave, nice and tight. (Rigid) will be able to withstand beach breezes and gusts
No communication! Have not been sent a confirmation of product being sent?!
Been multiple weeks, haven’t received my order or any shipping info.
Item never arrived. Website LIES about production shipping time-ordered item because website said it would ship within 24 hours! Hook360 Never responded to my email requesting update. Phone number for customer service is disconnected. THIS SITE IS A COMPLETE SCAM!
I never received my order and have disputed the charges with my credit card company. I reached out twice and never got a response until I advised via their website that I disputed the charges.
Order never sent or received. Send emails to Hook 360 and never got a response. Seems like a scam.
I was excited to place my order and support Hook360. Unfortunately, I never received my order (I could not find any tracking info to find out where the breakdown may have been). I have reached out twice to Hook360 via email and have not received a response. I also tried to call but received a message saying the number is no longer in service.
Placed an order on January 4th. It's been two weeks and I have not received my order. I leave on the 22nd and needed those gaiters.
It was horrible! Was expecting product for Xmas present! Still waiting! And when asked about my order no answer!!!
Never received it. Emailed, no response.
101 reviews matching