Since 1996, iHerb has strived to enhance your online shopping experience. Initially, our company promoted the benefits of St. John's Wort. Hence the name: iHerb. It is now a world-class online store, supplying a vast selection of brand name natural products. We believe iHerb offers the best overall value, period! Our success and very existence are dependent on the repeat orders and word-of-mouth recommendations of loyal, satisfied customers.
Written by the business, not verified by us.iHerb (www.iherb.com) has a 4.0 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 73% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 70% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.
Reviewers had a great experience with this company. People frequently mention that the product selection is extensive, making it easy to find hard-to-locate items at very affordable and competitive prices. Consumers also appreciate the exceptionally fast shipping times, and many point out that their purchases arrive securely and well-packaged. Though some reviewers were not happy with the delivery service, noting that packages were significantly delayed or that tracking information was completely inaccurate. A few customers additionally experienced frustrating issues with damaged items or leaking bottles during transit that required extra effort to resolve. Others mentioned difficulties when dealing with regional courier networks or trying to arrange proper redeliveries.
Auto-generated from all reviews of this business. For reference only.Dear Valued Customer, We are glad to see that you had a 5-star shopping experience with us! Thank you for taking the time to write a review and we are already looking forward to your next visit!
Dear Valued Customer, We are glad to see that you had a 5-star shopping experience with us! Thank you for taking the time to write a review and we are already looking forward to your next visit!
Top quality unique products, very quick easy ordering and superfast shipping! Faster shipping from New York than within UK!
Dear Valued Customer, We are glad to see that you had a 5-star shopping experience with us! Thank you for taking the time to write a review and we are already looking forward to your next visit!
Delivery service 10/10 Product of great quality Order easy to make
Dear Valued Customer, We are glad to see that you had a 5-star shopping experience with us! Thank you for taking the time to write a review and we are already looking forward to your next visit!
My order hasn’t arrived yet. It said it would yesterday
Dear Valued Customer, We are sorry for what you have reported and want to help. However, we need the order number in order to do so. May you please provide the order number in an updated version of this review? Once received, we will gladly expedite this matter in an effort to assist you. We are standing by to help and hope to hear from you soon.
I believe iHerb has merged or bought VitaCost, which I used for many years. Now I am placing orders directly through the iHerb website. Their website is easy to navigate and customer interface is excellent. Very prompt and careful shipping, even better than VitaCost.
Dear Valued Customer, We are glad to see that you had a 5-star shopping experience with us! Thank you for taking the time to write a review and we are already looking forward to your next visit!
Easy access to finding products Trusted brands and better quality and quantity than other websites I like the autoship giving a discount as well as being shipped on a regular basis ,also informing when they are due .Makes life easier and simple,thank you
Dear Valued Customer, We are glad to see that you had a 5-star shopping experience with us! Thank you for taking the time to write a review and we are already looking forward to your next visit!
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