iSpring is a global leader in creating award-winning software for eLearning. Since 2001, iSpring Solutions, Inc. has helped thousands of businesses worldwide advance their corporate training and spread best business practices. iSpring is recognized for its beautifully engineered products and exceptional service.Over 61,000 customers from 173 countries choose iSpring for its reliability and high performance. The customer list includes 198 of the Fortune 500 companies, government agencies, and educational institutions worldwide: Microsoft, SAP, Boeing, Dell, Adidas, Procter & Gamble, PepsiCo, Volkswagen, Massachusetts Institute of Technology, University of California at Berkeley, Stanford and Harvard Universities.
Written by the business, not verified by us.iSpring Solutions, Inc. (www.ispringsolutions.com) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 20 of them were added in the last 12 months. Last updated 2026-09-06.
professional guidance by Balvinder really helped.
Suthirtha, so pleased that you got stellar support and guidance! We are here for you. Will look forward to whintess your further success in eLearning projects!
Technician and customer support are responsive, providing us with information to solve our issue.
Jason, thank you for your positive feedback! Delighted to hear that our technician and customer support team were able to assist you promptly and effectively. Our goal is to ensure that you receive the information and support you need to resolve any issues.
The product is super cool, and tech support is great! I am using this product for more than 5 years. They are continuously updating and making things easier and more effective.
Praveen, thank you for your positive feedback and for being a loyal customer over the past five years. We're delighted to hear that you find our product super cool and that our tech support has been helpful. We’re continually working to improve and make things easier and more effective for our users. Your satisfaction is our priority, and we truly appreciate your support and trust in our updates and service.
Quick replies, optimistic solutions, proper guidance and great support always. We were able to complete our project very smoothly and they have always being there when stuck.
Thank you for your kind words and the 5-star rating. We're delighted to hear that our quick replies, optimistic solutions, and proper guidance helped make your project smooth and successful. We truly appreciate your trust and are always here to support you whenever you need assistance.
The tech support Balvinder first provided the optimum solution for the query at hand. Later, patiently took me through the process to actually implement that process step by step. Helped with screenshots, help links and stayed till the end, till I said issue is addressed and closed the query.
Thank you for your kind words and for recognizing Balvinder's patient support and thorough assistance. We're glad he was able to provide an effective solution and guide you through the implementation step by step with clear instructions and helpful resources. Your satisfaction is our priority, and we appreciate your feedback.
Elena Sainte-Croix has been very prompt and attentive to our technical support ticket. She got on it quickly and provided the correct solution. We can’t be happier. Thanks Elena. You are a star.
Mike, thank you for your kind words and for recognizing Elena's prompt and attentive support. We're delighted to hear she provided the correct solution quickly and that you're satisfied with our service. Your appreciation motivates us to continue delivering high-quality support. If you need further assistance, please don't hesitate to reach out. We are here to make your eLearning journey smooth and joyful!
great experience and quick solution. thanks.
Thank you very much for your positive and supportive comment! Look forward to supporting you further, and may our tool help you achieve all your goals on eLearning journey!
I had the pleasure of receiving support from their technical support specialist while registering for the iSpring Suite free trial, and I couldn’t be more pleased with the service. The guidance was clear, helpful, and incredibly efficient. They made the process of setting up my trial subscription smooth and hassle-free. Highly recommend the service and support provided by iSpring!
Mark, thank you for your kind words! We are thrilled to hear that our technical support specialist provided you with clear and efficient guidance. Our goal is to ensure a smooth and hassle-free experience for all our users, and it's great to know we achieved that for you. Your recommendation means a lot to us, and we look forward to continuing to support you in the future, already as a client!
I get a quick support and a good solution every time i reach out
Sonal, thank you for your wonderful feedback! We're thrilled to hear that you consistently receive quick support and effective solutions whenever you reach out. At iSpring we look forward to continuing to provide you with the exceptional service you deserve.
prompt and problem solving
Soma, thank you for your positive feedback! We’re thrilled to hear that you found our service prompt and effective in problem-solving. Our team is dedicated to addressing customer needs efficiently, and your recognition of our efforts means a lot to us. We look forward to continuing to provide you with excellent service in the future.
Balvinder tried his level best to resolve the said issue. Appreciate your dedication to solve the customer issue quickly.
I've been building online courses for years using quite a wide range of software tools (like Adobe captivate and articulate), but iSpring Suite and Page are much better tools at creating very high quality course content quickly. When I had a particular problem with exporting to Moodle, support came back quickly and with the answer which helped me and my client.
Balvinder has been a man with patience and skills to support a novice like me. That is great!!
He helped me solving my problem.Thankyou!!
Thank you Elena Sainte-Croix for your great support on my issue with the iSpring Player template import issue. I am happy that you did not give up so easily and did all the testing we needed.
When I got the software I knew it came with tech support. I was assuming it would just be e-mail and wait. It is such a pleasure to be able to get a live expert who responds very quickly. Tina was able to answer all my questions and was very patient with me, guiding me step by step! This is the type of technical support and customer service I love and for a software at its price point, it cannot be beat!
Balvinder is excellent at what he does. He was prompt, quick, and very supportive in resolving my issue. Not only that, he went the extra mile to stay connected for a long and provided me with steps to deal with the problem I was facing and how to tackle it. He deserves a raise, for sure.
Alan at ispring support solved my problem very quickly. He asked a few questions and was able to provide me with guidance to publish my course.
Polly was incredibly helpful with their patience and support with getting me signed into my iSpring account.
Balvinder of iSpring Tech Support is One of the Best ( of ALL of The BEST Customer Support Executives of iSpring ). He Demonstrated PATIENCE, EMPATHY and CUSTOMER CENTRICITY. IF You Ask Me in all of My Experience Dealing With My FAVOURITE Brand ( iSpring Solutions ) - It is Their CUSTOMER SUPPORT Team Who CARRY The Brand. The So-Called " Sales " Team PALE in Comparison . It is ONLY BECAUSE Of iSpring's SUPERB Customer Support Team That I Have Remained LOYAL for 3 Years and Counting. The " Sales Team " @ iSpring NEEDS a HUGE Amount of TRAINING in " Customer Centric BEHAVIOUR, TONE of VOICE and MANNER of Speech "
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