Fast and helpful tech support…
Fast and helpful tech support experience. Helpful in finding solutions and giving guidance.
About iSpring Solutions, Inc.
Data updated- Website
- www.ispringsolutions.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 20 reviews
- Replies to negative
- 100% (1/1)
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About this business
iSpring is a global leader in creating award-winning software for eLearning. Since 2001, iSpring Solutions, Inc. has helped thousands of businesses worldwide advance their corporate training and spread best business practices. iSpring is recognized for its beautifully engineered products and exceptional service.Over 61,000 customers from 173 countries choose iSpring for its reliability and high performance. The customer list includes 198 of the Fortune 500 companies, government agencies, and educational institutions worldwide: Microsoft, SAP, Boeing, Dell, Adidas, Procter & Gamble, PepsiCo, Volkswagen, Massachusetts Institute of Technology, University of California at Berkeley, Stanford and Harvard Universities.
Written by the business, not verified by us.Is iSpring Solutions, Inc. legit?
iSpring Solutions, Inc. (www.ispringsolutions.com) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 20 of them were added in the last 12 months. Last updated 2026-09-06.
What people say
Responsive customer service to answer…
Responsive customer service to answer my inquiries.
Thoughtful and Helpful
Thoughtful and Helpful Tina was so kind to answer my questions and then send me additional links. She could have just sent me back to the site but inserted the links I needed in chat instead. This gave me easy access to find what I needed. Thank you, Tina!
Great tool, great support
Getting fast, accurate help at 10PM is amazing. I've been using the Quiz Maker, it's a great tool and the support is wonderful.
Quick support from Ispring, So far I have not had any LMS provide such quick support, often in real time. Both Marisa and Tina answered questions quickly
Both Marisa and Tina answered questions promptly and addressed confusing issues about Ispring suite. Tina also agreed to trial my published MCQ and gave feedback with screen shots. So far I have not had comparable support from any other LMS that I have tried. The support with screen shots in real time makes a huge difference to a beginner
Kind and helpful
Kind and helpful! Hard to get good service these days. I am so appreciative!
As license activation is yearly steps I…
As license activation is yearly steps I keep forgetting this, I had tried multiple times was unsuccessful. Balvinder showed me the right tabs to activate the keys saved my 3 days struggle. I really appreciate his quick action!
I have been using iSpring for over a…
I have been using iSpring for over a year and I am very happy with my experience with iSpring Support. The help is immediate and the team members are very patient. They are there till my query is completely answered and the issue is resolved.
She was very helpfull and answered all…
She was very helpfull and answered all of my questions.
Balvinder is very knowledgeable about…
Balvinder is very knowledgeable about ispring. he gives me all the related study materials and ideas. Thanks a lot to him.
Incredibly receptive and helpful
Incredibly receptive and helpful. Asked clarifying questions and made every effort to explain the capabilities of the product and how Ispring could help solve my problem.
The customer service Marisa gave was…
The customer service Marisa gave was everything! she answered all my questions after she listened to my problem. What a gem to a tech newbie.
I was looking for a simple inexpensive…
I was looking for a simple inexpensive SCORM wrapping tool. I used the chat to ask about their products and told them exactly that. They didn't try to upsell me anything more and directed me to the exact product that I needed, the iSpring Converter Pro 11. I appreciate the no-hassle sales experience.
Very quick with answers to all of my…
Very quick with answers to all of my questions. I will definitely reach out to them again when I need assistance.
Great Website and Assistance Rendered!
I have been looking around for a good LMS or e-learning product. There are quite a bit of things that I am still learning about. What I appreciated most was the Tech Support Engineer that accompanied me as I was studying the information on the website. The Engineer that was assisting me was Tina. She was proactive to ask if i needed any help. She was also able to provide answers promptly! Thank you !!!
I would like to take this opportunity…
I would like to take this opportunity to commend you for your outstanding performance in providing online customer service to our clients. Your dedication and commitment to ensuring that our customers have a positive experience are truly commendable. Your professionalism, patience, and attention to detail have been consistently impressive, and you have gone above and beyond to assist our customers with their inquiries and concerns. Your ability to communicate clearly and effectively has been a great asset to our team, and your positive attitude has helped to create a welcoming and supportive environment for our clients. Your performance has not gone unnoticed, and we have received numerous positive feedback from our customers regarding your exceptional service. Your efforts have not only helped to build a positive reputation for our company but also contributed to the overall success of our business. Once again, I would like to express my sincere appreciation for your hard work and dedication. Your commitment to excellence is an inspiration to us all, and I look forward to seeing your continued success in your role.
Go Tina ! (but sung like the SZA song)
Tina was very responsive and very understanding. She offered a multitude of solutions and asked for further clarification of my situation when it was unclear to her. Go Tina!
Quick and easy set up.
Set up iSpringlearn on the morning of Day 1. Easy. Quick. Sorted iSpring Suite with a little help from Tina. Many thanks.
iSpring good choice.
It's very easy to create a quiz or lesson, and it can connect to 3rd party software or websites. iSpring has many options for making your course.
It was a dark and cloudy night (8 pm on a Friday)
It was 8 pm on a Friday night, and I was able to IMMEDIATELY chat with a very friendly and knowledgeable Customer Service rep who helped me figure out which version of Spring Suite I should download. Her answers were very quick and I can't wait to try out the software.
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