iSpring is a global leader in creating award-winning software for eLearning. Since 2001, iSpring Solutions, Inc. has helped thousands of businesses worldwide advance their corporate training and spread best business practices. iSpring is recognized for its beautifully engineered products and exceptional service.Over 61,000 customers from 173 countries choose iSpring for its reliability and high performance. The customer list includes 198 of the Fortune 500 companies, government agencies, and educational institutions worldwide: Microsoft, SAP, Boeing, Dell, Adidas, Procter & Gamble, PepsiCo, Volkswagen, Massachusetts Institute of Technology, University of California at Berkeley, Stanford and Harvard Universities.
Written by the business, not verified by us.iSpring Solutions, Inc. (www.ispringsolutions.com) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 20 of them were added in the last 12 months. Last updated 2026-09-06.
Tina was prompt, curteous, and answered my questions. I liked the chat interface better than others too. I can’t speak to the product since I’m still researching. But customer service was a great first impression.
Hello Tkaur, Thank you so much for reviewing iSpring here on Trustpilot! We appreciate it tons. It’s nice to hear that iSpring’s been working great for you so far. Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com :)
Hello Uday, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. It’s nice to hear that iSpring’s been working great for you so far. Our tech support team always puts clients first - it's amazing that you had a positive experience! Keep up the great work.
It is my first time creating an eLearning course and Spring has been very helpful. I love that it is a PowerPoint add-in since I am very accustomed to using PPT. I love the ease of adding interactions and other engaging elements. I am also happy with the service I got from the Tech Support team. I engaged with Marisa and she answered my questions spot on and very timely.
Hi Kharla Lea, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience! Be sure to check out our guides section as we have a lot of free books and checklists: https://www.ispringsolutions.com/guides Hope you will find useful recourses for you there :) Keep up the great work!
The Executive provided me with the accurate solutions without any delays. I appreciate such response. Thank you again.
Hi Abhishek, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It’s great to hear that you are happy with the iSpring solution. Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts and share iSpring tips and tricks: https://www.ispringsolutions.com/webinars Keep up the great work!
So kind, know about platform, made the right question to understand my problem and guided me to solution
Hi Adolfo, Thanks a lot for posting your review here on Trustpilot! We very much appreciate it. Our tech support team always puts clients first - it's amazing that you had a positive experience! Also, we have lots of video tutorials and webinars: https://www.ispringsolutions.com/support https://www.youtube.com/user/iSpringPro/videos Hope it helps easily get started with eLearning :) Keep up the great work!
I use the product since a few years and works very well. Support is quick and effective. If only could set up background tranparencies..... wold be perfect (for my use case)
Hi Anfrea, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. It’s nice to hear that iSpring’s been working great for you so far. As per your cons, we hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning:https://www.ispringsolutions.com/webinars Keep up the great work!
Update: Unfortunately I have just heard word from my trusted colleague that his recent experience with an Alex S from iSpring did not go nearly as smoothly. He was basically told you're not a on trial or a paying customer (which isn't true he very much is on a trial and is evaluating the product as am I) and was basically told to kick rocks... This is really unfortunate and after seeing the chat log myself have to change the review as it wasn't up to par at all. I guess it is hit and miss with their support staff. iSpring tech support was excellent and I'm technically not even a customer yet. Ran into an issue (user made not from their plugin), and despite being on a trial evaluation period Audrey, a tech support representative, was very willing to go back and forth with me to resolve the issue. They even had me export the entire project and send it to them so they could check it slide by slide and send me screenshots back of other things to try. The program works great as well. Been using Captivate to create the same project which took me 2.5 days. Between PowerPoint and iSpring it took me a singular day to accomplish the same project, with the additional time I saved I was able to start part 2 of the project. Really great service, fairly simple program, helps a lot in powerpoints short comings.
Hi Yellking, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. We are happy to have you on board and hope that you keep enjoying working with the product! Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com :)
Any time I have submitted a request for assistance iSpring have responded within the hour or advised accordingly that a "deeper dive" is required to resolve the concern I am faced with. Audrey and Alice have been exceptional in the responses and understanding the concerns I have been faced with, given my companies LMS is all iSpring based I look forward to future interactions.
Hi Josh, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. It’s nice to hear that iSpring’s been working great for you so far. Our tech support team always puts clients first - it's amazing that you had a positive experience! Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts: https://www.ispringsolutions.com/webinars :)
I like the support service given by Mr. Balvinder.
Hi Sudhanshu Verma, Thank you very much for sharing your thoughts about iSpring products and service. Our tech support team always puts clients first - it's amazing that you had a positive experience! Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts and share iSpring tips and tricks: https://www.ispringsolutions.com/webinars Keep up the great work!
Always very responsive and quick with a solution. Excellent customer support!
Hi Derren, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It’s great to hear that you are happy with the iSpring solution. Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts and share iSpring tips and tricks: https://www.ispringsolutions.com/webinars Keep up the great work!
I recently had the pleasure of using the chat support provided by iSpring, and I must say, I was thoroughly impressed with the level of service I received. The chat support agent was professional, knowledgeable, and friendly throughout our entire conversation. I had a few questions about the product I was considering purchasing, and the agent was able to provide me with clear and concise answers in a timely manner. They even went above and beyond to offer additional resources and tips to help me make an informed decision. Overall, my experience with the chat support was outstanding. The agent was a true pleasure to work with and made the entire process stress-free. I highly recommend this company's chat support to anyone in need of assistance. Thank you for the excellent service!
Hi Steven, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. We are happy to have you on board and hope that you keep enjoying working with the product! Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts: https://www.ispringsolutions.com/webinars Hope iSpring keeps serving you well :)
Every time I have technical questions, they are always happy to help. I love the building courses with iSpring and the support makes it even better.
Hi Marie-Eve, Thanks a lot for sharing your thoughts about iSpring products and service.It means the world to us. Our tech support team always puts clients first - it's amazing that you had a positive experience! Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com Keep up the great work!
Great support from iSpring with fast reply. Appreciated it. Thanks
Hi, Thank you so much for reviewing iSpring! We very much appreciate it. Our tech support team always puts clients first - it's amazing that you had a positive experience! Hope iSpring keeps serving you well :)
Helen was very kind to find a solution to my problem
Hi Renata, Thanks a lot for posting your review here on Trustpilot! We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience! Be sure to check out our guides section as we have a lot of free ebooks, checklists, templates, and other useful resources: https://www.ispringsolutions.com/guides Keep up the great work!
Demoing the iSpring suite and needed help. Contacted chat support and got handed over to tech support very fast. The tech helped me attentively and solved the issue with my PowerPoint animation timings not working in iSpring. Over the years I've not met many companies with this high a quality of customer support. Very impressed. Thanks Mira for your help
Hi Grant, Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. Our tech support team always puts clients first - it's amazing that you had a positive experience! Also, we hold weekly webinar series where we share iSpring tips and tricks and help easily get started with eLearning:https://www.ispringsolutions.com/webinars Keep up the great work!
the help provided was spot on and I feel confident that my UI will be easier from now on because of the quick nice and knowledge-based direction I was given thank you
Hi Tiffany, Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. It’s great to hear that you are happy with the iSpring solution. Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts: https://www.ispringsolutions.com/webinars Keep up the great work :)
Tina was very helpful in pointing me in the right direction and answering my queries effectively. Fantastic.
Hi Huda Osman, Thank you so much for reviewing iSpring here on Trustpilot! We appreciate it greatly. Our tech support team always puts clients first - it's amazing that you had a positive experience! Also, you are more than welcome to join iSpring Community Forum where eLearning specialists from all over the world connect, share their experience and eLearning tricks, participate in competitions, and more: https://community.ispringsolutions.com Keep up the great work!
I was able to test the tools with good follow-up from the iSpring teams
Hi BENSAHAILA, Thanks a lot for sharing your thoughts about iSpring products and service. It’s great to hear that you are happy with the iSpring solution. Be sure to check out our webinar section as we hold lot's of useful sessions with the industry experts: https://www.ispringsolutions.com/webinars Keep up the great work!
I spring is very useful tools for our training contents create , but after My laptop change, I can't use that because account activation. Tina's support is very fast and clear, I feel really great thankyou
Hi Kei, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. Our tech support team always puts clients first - it's amazing that you had a positive experience! In case you have any difficulties with iSpring Suite activation, here are the instructions on how to sign in to iSpring Suite: https://docs.ispringsolutions.com/ispring-suite/signing-in-to-ispring-suite-59867533.html Keep up the great work!:)
101 reviews matching
Vivideo
Chadvpn
MotoPress
Gosoftware
FlowBots
Use AI
Keyupmart
iSpring Water Systems