I appreciate expert guidance from a professional with patients patience
Détailed instructions provided with patients to me to accommodate my disability and impaired communication and probably also my disconnected Thoughts From Fear
About JustAnswer
Data updated- Website
- www.justanswer.com
- Category
- Public & Local Services
- Location
- United States · Covina
- Status
- Unclaimed
- Last 12 months
- 278 reviews
- Replies to negative
- 91% (10/11)
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Is JustAnswer legit?
JustAnswer (www.justanswer.com) has a 4.8 out of 5 rating on OK.one, based on 278 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
What people say
the tech was patient and very helpful…
the tech was patient and very helpful full.
Very patient and knowledgeable.
Mathew was so great in walking me…
Mathew was so great in walking me through all the options to fix our dryer vent. He was patient and thorough every step of the way, explaining everything! Talk about top rate customer service! Thank you Matthew.
I was very upset with being charged 70
I was very upset with being charged 70. I was not informed that there was a charge to join. I texted them and they credited my account immediately. I was very grateful that they took care of the problem right away.
Excellent!
Very helpful. Thank you.
The whole experience was very…
The whole experience was very professional. The providers were professional, and everything was a great experience.
Good response and Instruction to return…
Good response and Instruction to return equipment was cleared.
Good and they followed up
Daniel was very helpful.
I am very sastify with the help that i…
I am very sastify with the help that i received
Reply from JustAnswer2026-08-07
Hello Carlos, Thank you for sharing your feedback. I'm glad to hear that you were satisfied with the assistance you received. If you'd like to discuss options for increasing your rate, please give us a call using the number in my signature, and we'll be happy to review your account with you. We appreciate the opportunity to continue supporting you. Best, Hazel, JustAnswer Customer Care [email protected] 1-800-805-5962
Very good experience
Very good experience! They answered my question immediately and I had an appraiser call me within five minutes and he was very knowledgeable and very friendly! After I sent him pictures he called me back with his appraisal right away.
Answers
Answers, service and response time were good.
Your help was great
Your help was great, but when I did the power down I just turned the TV off, did not unplug it and that fixed everything. I knew to do that and have done it before, my fault. Thank you!
referredto specialist
Very fast a helpful response from the…
Very fast a helpful response from the veterinarian!!
Larry was so great!!!
Asked good questions
Asked good questions, gave several possibilities of the trucks issues. Will get back when completed what exactly the problem was.