JustAnswer (www.justanswer.com) has a 4.8 out of 5 rating on OK.one, based on 278 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
Sorry, I have to edit my review but since I don't know how to do that, I'll write another one. The service is good but very expensive. When they asked me for the payment, it wasn't $95 CA. It was way less, but then I checked my credit card, I've been charged $95. In this case, I'm not sure if it's worth it.
Reply from JustAnswer2026-08-05
Hello,
I understand your concern and wanted to let you know that your account has been canceled, so there will be no future charges, and we've also processed a refund. If you have any other questions or would like us to review anything further, please let us know.
Best regards,
Bella
JustAnswer Customer Care
[email protected] or 800-805-5962
TechSal was very patient and gave clear instructions.
He tried everything he knew to resolve my issue. Unfortunately it may not be resolvable.
If all your techs are this knowledgeable you are a winner.
Response time was excellent as we worked through my issue.
Did good with my information and gave me trustful advice.
P
Paul · 10 reviews · Verified · Experienced 2026-08-05 ·
★★★★★
Fine thank you.
C
Consumer · 1 review · Experienced 2026-08-03 ·
★★★★★
The chat bot suggested I pay a…
The chat bot suggested I pay a refundable $5 fee to continue. After I paid I never got an answer to my question.
Reply from JustAnswer2026-08-05
Hello,
Thank you for reaching out. I understand you'd like assistance with your concern. To better assist you, we'll contact you privately to gather a few additional details. You can also reach us directly using my signature.
Regards,
Bella
JustAnswer Customer Care
[email protected] or 1-800-805-5962
Brian was very helpful in leading me to the UNSUBBY page that allowed for cancellations. He did everything anyone could have possibly done. However, I discovered that page myself 3 days before and realised that one could unsubscribe only if they had first subscribed, which I hadn’t. This meant there is no way that I could cancel the monthly bill. I am exploring a number of options that I hope will lead to termination of the monthly payments.
Graeme
Gentleman excellent ….i am 84 and since I didn’t really know what I was doing, he explained and worked with me great! I have not doubled check to see what was put on my credit card. If over $5 I will complain….
I appreciate the Dr. providing me his knowledge regarding my inquiry once he found out the amount of chocolate my dog ate. I was scared to death because I know Kilo should not have chocolate. Thank you for putting my mind at ease.
