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Public & Local Services

JustAnswer

278 reviews

4.8278 reviews
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About JustAnswer

Data updated
Website
www.justanswer.com
Category
Public & Local Services
Location
United States · Covina
Status
Unclaimed
Last 12 months
278 reviews
Replies to negative
91% (10/11)
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Is JustAnswer legit?

JustAnswer (www.justanswer.com) has a 4.8 out of 5 rating on OK.one, based on 278 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 91% of negative reviews. Last updated 2026-08-10.

What people say

M
Mrs CHRISTINE LANDALE · 18 reviews · Verified · Experienced 2026-08-06 ·

#1legaleagle

good advice and good swift response

J
JustAnswer Customer · 1 review · Verified · Experienced 2026-08-06 ·

Answered my questions in a quick amount…

Answered my questions in a quick amount of time.

J
Johnny Schöneck · 7 reviews · Verified · Experienced 2026-08-06 ·

Knowledge of the problem

k
kefauver inge · 3 reviews · Verified · Experienced 2026-08-06 ·

Nate is always helpful and very…

Nate is always helpful and very responsive. The first mechanic i reach out to

I
Inessa · 3 reviews · Verified · Experienced 2026-08-06 ·

Fast answers right to the point

J
JustAnswer Customer · 2 reviews · Verified · Experienced 2026-08-06 ·

Responses were quick

Responses were quick, professionally sound, and conveyed in a way for a late person to understand

J
JustAnswer Customer · 1 review · Verified · Experienced 2026-08-06 ·

So easy with their help I didn’t know…

So easy with their help I didn’t know they existed great app

J
Jean · 1 review · Verified · Experienced 2026-08-06 ·

I was given all the info I required in…

I was given all the info I required in a clear and concise manner. Appreciate the help.

T
TK · 1 review · Verified · Experienced 2026-08-06 ·

Very detailed response and explanation…

Very detailed response and explanation of my two pieces.

L
Leo · 6 reviews · Verified · Experienced 2026-08-06 ·

Very helpful

Very helpful, explained everything, polite, treated me like an elderly person with respect and explained details. Resolved my problems quickly. Help is greatly appreciated.

C
Cathy · 1 review · Verified · Experienced 2026-08-04 ·

Buford was great to work with

Buford was great to work with. We laughed so much

L
Lyzz Gonzalez · 2 reviews · Verified · Experienced 2026-08-04 ·

answers to hard to find artist

The help was great as I had difficulty finding any information of the artist. Problem was solved!

J
JustAnswer Customer · 1 review · Verified · Experienced 2026-08-04 ·

fast and helpful response

Very thorough questions and recommendations

M
Marsha Kayfield · 2 reviews · Verified · Experienced 2026-08-04 ·

Brian was very helpful.

I will be calling Brian again. He was very helpful.

c
customer · 3 reviews · Verified · Experienced 2026-08-04 ·

The master plumber I talked to was a…

The master plumber I talked to was a good man! Honest and very helpful.

A
Arnold Williams · 6 reviews · Verified · Experienced 2026-08-04 ·

Gr8 Service with a Smile

The technician (Ashley) was very knowledgeable and just a very pleasant person to talk to. Determined to get to an answer and did a fantastic job of helping me with my issue. Hats off to her and the Just Answers crew.

T
Thomas S. · 1 review · Verified · Experienced 2026-08-04 ·

Very personable and professional…

Very personable and professional interaction. It was a very informative experience.

M
Morris · 3 reviews · Verified · Experienced 2026-08-04 ·

Everything that was answered was done…

Everything that was answered was done great

J
JustAnswer Customer · 1 review · Verified · Experienced 2026-08-04 ·

The problem was not resolved through no…

The problem was not resolved through no fault of tech support. Very pleased with the effort to fix .

D
Dava · 5 reviews · Verified · Experienced 2026-08-04 ·

She was extremely patient

She was extremely patient. I don't know tech terminology.