Great merchandise and service
Customer service was prompt and courteous. Made necessary corrections needed for on time no problem delivery of merchandise.
Shop the finest leather and canvas goods including luggage, briefcases, handbags and small accessories. Noticeably understated, heirloom quality, and classic style. With a nod to the past, our products are made for the future.
J.W. Hulme (www.jwhulmeco.com) has a 4.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-11.
Customer service was prompt and courteous. Made necessary corrections needed for on time no problem delivery of merchandise.
I was not happy with a sale item that I received and called customer service to ask if I could exchange it for a different item. Kim was very courteous and allowed me to do this, even sending me a pre-paid mail return label. I was happy with end result.
Wonderful quality and beautifully packaged
Great service. Wonderful beautiful products.
Great sale price! Quality goods!
J. W. Hulme is an American Company known for its fine leather wear, specifically bags for women and men. They have experienced the ups and downs of producing their bags in China, mostly down, and now all of the worthwhile products are produced in the United States. They had a sale, and I bought a very handsome bag with a cross-body strap in black. (Note it was made in Mexico). On their website were some bags that I think were an experiment. Most of them are not very interesting and are in contrast to the classic bags that they are known for. I would guess that they were an effort to expand their appeal. Stick with the original bags designed and made in the United States, and enjoy them for years. They may be expensive, but are worth the price.
Great quality and Real Leather! Superb packaging! Sale prices were too good to pass up
Received the wrong item. Shipping charge was not refunded. Their error, not mine. Poor customer service.
I am very happy with the product and the service I receive from your company , delivery was very fast and very beautiful packed. However, I do wish you have more products made in America and a reasonable prices. Thank you.
Neither candle I purchased will stay lit. They are useless and I wasted my money.
Kim in customer service is very helpful. Great experience shopping through the website.
Exceptional quality. Speedy order delivery. Trusted company.
They will spam and stalk you after a purchase to get you to buy more.
Kim in customer service helped me with an exchange. She was great to work with and extremely prompt with her responses.
I worked with Kim on a return. She was incredibly helpful and helped me navigate a challenging situation incredibly easily. I now have a Hulme briefcase which is great quality and I absolutely love. Highly recommend their product and customer service!
Great buying experience!!! Everyone who I was in contact with at J.W.Hulme was very polite and professional.
Website is easy to use and precise. Their products are superb.
Great hat, very cozy and comfortable, seems well made.
Accuracy. Quality. Selection variety. Web ease. Repeat performance. Speed.
100 reviews matching