The biggest con job on the Internet
The biggest con job on the Internet. Do not buy anything from this company. I bought a clock, it came nothing at all like advertised on their Web site. You are better giving a contribution to charity.
About KESPIRE
Data updated- Website
- www.kespire.com
- Category
- Events & Entertainment
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 39 reviews
- Replies to negative
- 55% (108/195)
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About this business
We have a team of professional designers to provide stylish, personalized gifts. You can use your lover’s name and/or photos to create unique and practical souvenirs on those special days. We will help you capture those precious moments and keep them close to your heart. Our procedures are well organized from our technical team right down to our shipment agents to assure the most efficient delivery from factory to doorsteps. We guarantee fast, professional, and timely deliveries because customer satisfaction is our number one priority.
Written by the business, not verified by us.Is KESPIRE legit?
KESPIRE (www.kespire.com) has a 1.8 out of 5 rating on OK.one, based on 250 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. 74% of reviews are 1 star, a relatively high share; The business has replied to 55% of negative reviews; 39 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
This company is AWEFUL DO NOT BUY…
This company is AWEFUL DO NOT BUY ANYTHING FROM THEM !!! such false advertisement ,they should be ashamed of themselves I purchased the large jeweled clock supposably big enough to put behind a sofa like the picture show on the website BUT that is NOT what I got they sent me a plastic clock the size of an 8x10 frame and customer service say IM SORRY THIS IS WHAT YOU ORDERED, I WANT A FULL REFUND but im sure I will never see that money
Complete scam
Complete scam. Ordered a pillow for a friend, which was pictured as a 3D plush tractor with an embroided name on it. I just received it and its a shitty pillow with a tractor printed on it along with the name. Not quality at all. Wasted my money.
Complete scam!!
Complete scam!!! DO NOT PLACE AN ORDER with these crooks. I placed a $170 order after I lost my beloved pet and received absolute garbage. What I thought were going to be cute glass figurines are actually vinyl stickers stuck on pieces of acrylic mounted on cheap wood bases.
Dont order!!!
I was waiting one month for my item and then i received the wrong one. Now they say to me that I can buy a new one but the cost for shipping must be paid by me. I told them to give me my money back. They answered that they can just give me 30% back. Incredible! Never again!!
One star is generous
One star is generous! Items are nothing like the advertised photos. We ordered 2 nearly £70 on 2 flimsy bits of acrylic on a cheap base that look like they came from temu! Don't trust that they are legitimate because they use PayPal. Purchases from here are personalised and therefore fall outside of PayPals terms for buyer protection. This website is clearly misleading buyers with the photos it uses to advertise the products .whilst I accept the description states it would be 2D it is still nothing at all like the advertised product!
Totally agree with all the reviews on…
Totally agree with all the reviews on here. I ordered a figurine and have a plastic cut out of someone that doesn’t even resemble the photo I sent to them! Complete rubbish and I had no option but to throw it away! Do not purchase from this company!
Complete scam
Complete scam, I ordered a personalised ornament of my dad, it arrive nothing like my dad. When I asked for a full refund they said no. Absolute joke! DO NOT ORDER FROM KESPIRE
DO NOT ORDER FROM HERE
It's my own fault for not checking the reviews before I went and spent £40 on this ridiculous item. It was supposed to be a crystal figure of my husband from a photo but it is 2D print out stuck to plastic. I will try to get some sort of refund on this but not expecting much. I will kick my stupid self forever on this one.
Do not buy from Kespire
I would give this company zero stars if I could. Kespire uses highly misleading product photos that do not represent what they actually send you. The images on their site look high-quality, but the items that arrive are nothing like the photos—cheap materials, poor workmanship, and completely different in appearance. The only hint that the product may look different is buried in their fine print, written in vague language. And when you contact them to complain, they simply point to that tiny disclaimer and refuse to take responsibility. Save your money. I paid for what was clearly shown as a plush toy, but what I received was nothing more than a stiff printout of the character, cut into the shape of the toy.
Total rubbish
Total rubbish. Website illustrates a fully detailed personalised dj figurine. What you get is a laser cut 5 mm plywood profile with an applied image. Completely misleading website, suspect other "products" will have same issues. Avoid this misleading seller.
HEARTBREAK
The heart break for the piece of crap we paid good money for was enormous, A gift for a child for Christmas had to put in the bin. Absolute rubbish!!
STAY AWAY
STAY STAY AWAY! EVERYTHING YOU SEE ON THEIR WEBSITE IS RUBBISH. CUSTOMER SERVICES ARE RUDE AND THEY LIE! THEY STATED THAT THEY WOULD GIVE YOU A REFUND FOR WRONG ORDER, BUT THEY DONT! ITS BEEN A BATTLE TO GET A REFUND. WHICH I HAVE LOST. I PAID THOUGH PAYPAL, AND PAYPAL HAVE REFUSED MY CLAIM FOR A REFUND, WHICH I AM STILL FIGHTING FOR. I WILL NOW BE OPENING A CASE TOWARD PAYPAL! AS I WAS ADVISED THAT PAYING THROUGH PAYPAL YOU ARE PROTECTED. WELL THATS NOT TRUE! THEY CLOSED THE CASE " IN THE SELLERS FAVOUR"! IM THE ONE THAT PAID THROUGH YOU, NOT THE SELLER!!!!! I WILL ALSO REPORT YOU TO ACTION FRAUD, AND GET YOU CLOSED DOWN! YOU ARE A DISGRACE!!!
Absolutely dreadful
Absolutely dreadful, website pictures look fantastic but that’s not the product you receive, what you actually get is a cheap low res vinyl sticker stuck on a piece of acrylic, don’t be tempted by the wonderful website pictures.
The products are rubbish
The products are rubbish. A peice of wood with your pictures printed on it. Don't think you are getting as described it's crap. Under PayPal rules you don't get a refund even if its broken. Rubbish
The worst thing I have ever ordered…
The worst thing I have ever ordered online. Absolute rip off. Meant to be a 3D look a like model. Turned up as a 2D piece of wood that looks more like my 80 year old Gran than my 50 year old Dad. Avoid
Absolutely Awful product
Absolutely Awful product. My daughter brought her dad a personalised bar tender sign with his face on it for xmas. Nearly £40, it came today and she cried. I cried. I have no idea who the man on the photo is but its not her dad. We can not give this to him for xmas as its a face of a stanger. I will take this to every single avenue I can to get a refund. I will not let this go. And i will not pay to return their rubbish. Absolute SCAM. Be warned
I would give this a zero star rating if…
I would give this a zero star rating if I could. I ordered a personalised figuring. All I got was a rubbish cut out. To top it off the image I wanted wasn’t even the correct image I sent over. It’s a completely different person. I mean what use is that to me. It’s impossible trying to get a refund because of there unprofessional denial. Like dealing with kids. Absolute rip off con artists. £35.87 down the drain. Wish I checked on trust pilot before. Avoid at all costs. I also see they try and make up for it with their replies on here. Don’t believe it. If I could show my email interactions I would. Absolute BS!
Don't use them !!
Agree that this Is a complete scam. Stay clear everyone. Payment taken straight Away and 7 weeks later Nothing. Many emails sent Not one reply. No contact tel No .. lesson learned. Please don't make Same mistake everyone. Kespire I hope you Get what's coming RIP off merchants Disgusting !!!!
Reply from KESPIRE2025-11-05
Dear Customer, We always act with integrity, respond to customer inquiries with the utmost care, and strive to provide every customer with a satisfactory experience. We monitor logistics in real time and sincerely apologize for any inconvenience caused by delayed delivery due to unforeseen factors. If you are not satisfied or have any questions, please contact our customer service again via email at [email protected] . We will take care of your concern. Please place your trust in us once more — we look forward to hearing from you.
Rip off company
If I could score no stars i would. Goods arrived were for a 40th birthday, 1st item meant to be acrylic arrived in wood, nothing like i ordered totally wrong. 2nd came in acrylic but not even like the picture I sent in totaly different person. Such a rip off. Avoid at all costs.waiting for customer service to refund. Doubt that will happen.
Reply from KESPIRE2025-10-29
Dear Customer, We have always operated with integrity, responding to customer inquiries with a customer-oriented attitude and providing every customer with a satisfactory experience. We welcome the supervision of our customers and consumers. If you are not satisfied with the product you received, or if there are any damages or issues, please contact us again via our customer service email: [email protected] . We will handle the matter properly for you — please place your trust in us once more. We look forward to your reply.
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