Sheets were phenomenal the quilt…
Sheets were phenomenal the quilt attracts lint very baddly
About Linens & Hutch
Data updated- Website
- www.linensandhutch.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 16 reviews
- Replies to negative
- 53% (9/17)
Do you own Linens & Hutch? Claim this profile for free and start replying to reviews.
About this business
At Linens & Hutch, our mission is to provide you with the highest quality bedding products at unbeatable prices. We back our products with a 100% money-back guarantee. If you're not completely satisfied with your purchase, our dedicated customer support team is here to ensure your satisfaction. OUR STORY NEW ARRIVALS BEST SELLERS BLOG
Written by the business, not verified by us.Is Linens & Hutch legit?
Linens & Hutch (www.linensandhutch.com) has a 4.2 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is good. 76% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 53% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-08-30.
What people say
White is actually cream
I ordered white. The sheets I received were cream. Also zero branding anywhere made in China.
Comforters run small
Their comforters either start out too small or they shrink after washing. I purchased a queen and it barely covers my bed. I knew I should’ve just ordered a king, but alas, here I am stuck with a too small comforter. So disappointing.
Horrible experience
I ordered a lot since I am renewing all the bedding in my apartment. I was so excited to receive the items. I received an email stating that FEDEX delivered the package. I went outside rushing and no package was left outside my house. When I checked the photo of proof of delivery they left it somewhere without a house in the photo so how would I be able to locate where to find it. I am so mad I am really expecting this package. Order number 1109839
Highly recommend!
Highly recommend!! The purchase was easy and returns just as easy. Company was responsive to inquiries and returns. I have bought several items. Quality is great too. Product descriptions are spot on. Personally I have love the quilts, easy washing and great selections.
Excellent company
I was looking for a lightweight blanket for spring and summer. I got an offer from Brad’s Deals and decided upon the 100% cotton waffle blanket. Reviews stated it was incredibly soft-that was most important to me because I have a pain/sensory disorder. Sadly, the blanket did not work for me. It was not as soft as described and the color seemed off. Rather than leave a negative review, I reached out to the company. When you make a purchase and it is good, that’s easy. But you find out the truth about a company when something doesn’t go well. Linens and Hutch went above and beyond their satisfaction guarantee policy. Because of this, I purchased a duvet cover set and a coverlet set! I have no doubt that if for some reason my purchase does not work for me, I can always return it for a refund. Their shipping is always free and my blanket came within a few days. I look forward to receiving future orders from Linens and Hutch.
I ordered King sheets in late December
I ordered King sheets in late December. By February the sheets are torn in several places at seams. These are not quality! I've owned many sheets for years and years and never had this happen after 2 months. However the customer service was exceptional, answered my email immediately and they are replacing, so thats a big plus.
Nice merchandise and responsive customer service !
The bedding arrived on time and was lovely. The quality, price, style and packaging were appreciated.The customer service was amazing when I had a problem (that wasn't their fault). What a great company to do business with.
Beware B4 Purchase
Beware of this company! I have had the worst experience with a purchase that was advertised and the pricing was not honored. I contacted Customer Support and it was horrible and Agents were rude via email. I hope to be contacted by Corporate Office or Supervisor.
Best sheets ever!!
Best sheets ever!!! Not only are their sheets super soft but they are very breathable. I keep buying more and more items from them. Highly recommend!
Can get the same products on Wayfair, etc.
Found same exact linens & blankets they sell on Wayfair, Overstock, and BB&B online. Better prices, too. Only their sales are worth it.
Linens & Hutch is the absolute best
Linens & Hutch is the absolute best. The items are excellent quality, soft, and hold up well. The sales prices are amazing and deliver is quick. I don't think I will buy sheets or comforters anywhere else!
Quality products
Quality products, reasonable prices (with the discounts they offer) and quick shipping.
Excellent customer service
Although the comforter we ordered turned out to not suit our needs, the shipping was really fast and customer service was excellent. I emailed asking to return the comforter and heard back the same day —- refund processed within a day. Wouldn’t hesitate to purchase from them again!
Pattern alignment matters
Purchased new sheets for a Cal King, so I have large canvas to work with. For the price and "quality" this company markets, buyers should be able to trust that the sheet patterns align. The pattern of my fitted sheet is opposite my flat sheet. I went all in for a different pattern design. So not happy with my purchase. Be leary of any site where every option has 5 star rating for everything. They've clearly taken more time to manufacture the reviews than their sheets.
I'll not order again
I got a $125 sheet set on sale that was supposed to be "cotton percale". Percale is a special weave that should produce a crisp, matte finish. I expected at least a 300 thread count for that regular price. What arrived was an embarrassment for "luxury sheet" company. It had no name tag with just a symbol, not even country of origin, no thread count, nothing. Just a plain plastic wrapper with stock numbers. The sheets are thin, almost colorless (supposed to be blue) and very WRINKLY. The machine work is fair to poor. There are NO reviews for this set. When I contacted them, the agent said you can't leave a review; I would get an email from the company. Nothing has ever arrived. I know why now. Very unhappy
Nothing Luxurious
This company is a scam. All products are from a company called Ienjoy Home. You can purchase these items for half price or less at Amazon or Macy's. There's absolutely nothing luxurious about paper, thin sheets and a quilt that looks and feels like you can pick it up at the dollar store. I reached out to them but they blocked me from social media and will not return my emails.
Terrible towels for real
I have written two reviews on the 6 piece towel set I bought. I posted a couple of pictures of the towels after washing after I received them of loose threads and loose seams. Neither of the reviews ever reached posting on their website. I am now posting here. For the price of the towels, you expect much better quality. I am disappointed and now aggravated that my reviews were never posted on the website.
Reply from Linens & Hutch2025-07-21
Hi Tamara, we're very sorry that your order didn't work out. Please reach out to [email protected] for assistance, as we do not have enough info here to be able to locate your order.
The shipping is perfect
The shipping is perfect The products are so wonderfoul and the customer service is so kind and effective
Reply from Linens & Hutch2025-07-08
We're so happy to hear this! :D
Very disappointed in the product
Very disappointed in the product. There is snags all over the comforter after cleaning only once. I submitted a review and now told to contact the CS Team. As the consumer, I think they should have referred my review to the CS Team so they could reach out to me. Very dissatisfied. The date of purchase was 1.22.2025.
Reply from Linens & Hutch2025-07-08
Our CS team will be reaching out shortly.
People also looked at
The Fleece Company
The Company Store4.0
quince.com
The Grounding Co3.7
Mellowsleep4.2
Onuia
Buffy
SILKSILKY4.4