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Home & Garden

Linens & Hutch

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103 reviews

4.2103 reviews
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About Linens & Hutch

Data updated
Website
www.linensandhutch.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
16 reviews
Replies to negative
53% (9/17)
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About this business

At Linens & Hutch, our mission is to provide you with the highest quality bedding products at unbeatable prices. We back our products with a 100% money-back guarantee. If you're not completely satisfied with your purchase, our dedicated customer support team is here to ensure your satisfaction. OUR STORY NEW ARRIVALS BEST SELLERS BLOG

Written by the business, not verified by us.

Is Linens & Hutch legit?

Linens & Hutch (www.linensandhutch.com) has a 4.2 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Home & Garden and its reputation is good. 76% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 53% of negative reviews; 16 of them were added in the last 12 months. Last updated 2026-08-30.

What people say

Great customer service.

I received my order super quickly. I had a couple of issues with the charge to my credit card. I emailed and quickly received a response. I also needed to return the items due to them not being exactly what I was wanting. Great customer service throughout! Very pleased with this company and will use again k the future when I need bedding.

Reply from Linens & Hutch2025-02-19

We're thrilled to hear that our CS team was able to assist you throughout this process! They're always on standby if you need a hand 😁

I only received part of my order

I only received part of my order. According to the tracking information one item delivered to an address in TN (I live in NC). Supposedly it’s been reshipped, and I’m waiting to see if it arrives. I’ll revise my review if/when it arrives.

Reply from Linens & Hutch2025-02-19

Hi Lisa, please contact our CS team if you need tracking for your replacement order, we can see that it was processed :)

Poor seaming on a border, loose threads, on comforter

The twin comforter I received had a poorly finished border area, with lots of loose thread, and I think it will become more frayed with use. I wonder if it was inspected. I don’t look forward to having to pack it up to return. Note Update: I was sent a new comforter very promptly in good condition. I did not have to return the flawed comforter. Excellent customer service!

Reply from Linens & Hutch2025-02-19

We're so sorry to hear about this disappointment! From what you're describing, that definitely sounds like a defective set, which really shocks us given the amount of perfect sets we ship every day. We'd like to make things right, please contact [email protected] for assistance with a replacement!

I like packaging and color but "quilt"…

I like packaging and color but "quilt" is extremely thin. Not much thicker than a sheet.

Reply from Linens & Hutch2025-02-19

We're so sorry that your quilt didn't meet your expectations! Our quilts are considered lightweight, but don't let that fool you- they're still very warm! If you decide you'd like to start a return, please contact [email protected] and our CS team will be happy to assist!

Low Quality for the Price

I purchased a 3-piece essential Duvet Cover King size in Taupe. The material after just 3 months of use seems to be degrading. The duvet seams are separating and the pillowcases are pilling. The pillowcases are on non-primary pillows with limited use. For the price of these items I would expect much higher quality.

Reply from Linens & Hutch2025-02-20

We're so sorry to hear about this disappointment! From what you're describing, this could either be a manufacturer's defect which would be super surprising to us given the amount of perfect sets we ship and positive feedback we receive daily, or this could be the fabric's reaction to the laundering materials used during the washing process- it's difficult to tell. Regardless, we'd like to make things right! Please contact [email protected], and our CS team will be happy to issue a replacement :)

How easy it was to order and the…

How easy it was to order and the savings code was simple. The sheets are amazing I recommend you guys to everyone and actually there was a guy that just ordered a set of sheets he name is Karl and he loves the sheets

Reply from Linens & Hutch2025-02-20

Aww thank you so much John! We're thrilled that you and Karl are loving what you've ordered so far, and really appreciate your support!

Great purchase

I was weary when I ordered as thought it might be too good to be true. And it was quite the opposite. I bought 2 quilted that are incredibly soft and great modern colors. I also got a Duvet that I think might be too thin but will say it's very soft

Reply from Linens & Hutch2025-02-20

Thank you for giving us a chance, Armando! We know ordering online from a company from the first time can be a bit scary, and we're super happy that you're loving what you've ordered so far :)

Love my sheets and love this company

Love my sheets and love this company. I only buy sheets from Linen and Hutch now. They are perfect sized so the fitted sheet doesn’t roll up. They do not pill ever. We have 2 dogs in the bed so we are constant washing them. Super fast shipping. I’ve placed more than 10 orders with them and have never been disappointed.

Reply from Linens & Hutch2025-02-20

10 orders, goodness! Thank you so much for your continued support Barbara, we truly love hearing about experiences like yours. ❤️

They were thinner than I am used too.

Reply from Linens & Hutch2025-02-18

We're so sorry that you're not completely satisfied! Just so you know, microfiber sheets are thinner than cotton sheets due to the fineness of the fibers that make up the fabric themselves. If you're looking to start a return, please contact [email protected], and our CS team will be happy to take care of you! :)

Soft but thin

The duvet cover is soft, just a bit cheaper and thinner material then I expected, feels like a sheet. I don’t think it looks quite like the photo in the add, but maybe I should have looked closer at photo reviews.

Reply from Linens & Hutch2025-02-18

We're very sorry to hear that your order didn't meet all of your expectations! If you'd like to start a return, please contact [email protected] and our CS team will be happy to take care of you :)

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