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Shopping & Fashion

Lulus

203 reviews

4.2203 reviews
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About Lulus

Data updated
Website
www.lulus.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
66% (23/35)
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Is Lulus legit?

Lulus (www.lulus.com) has a 4.2 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 66% of negative reviews. Last updated 2026-08-11.

What people say

P
Pietra Pinheiro美国 · 1 review · Verified · Experienced 2026-08-02 ·

The dress came very quickly and very…

The dress came very quickly and very good quality and the size was perfect

Reply from Lulus2026-08-04

We're so happy to hear that you loved the quality and fit! Thank you for sharing your feedback! xo

R
Rex Osborn美国 · 3 reviews · Verified · Experienced 2026-08-02 ·

Loved clothing

Loved clothing, did not like tags on one of the bikinis, sewn into seam, visible. Had tocyt it out & re-sew it shut.

V
Vasu美国 · 1 review · Verified · Experienced 2026-07-29 ·

Jewelry i bought became black only…

Jewelry i bought became black only after one use

C
Camille Murrayo美国 · 1 review · Verified · Experienced 2026-07-29 ·

Bad fit

Bad fit, bad fit. Not like the picture

S
Siara Gorby美国 · 1 review · Verified · Experienced 2026-07-24 ·

The dress zipper was made cheap and…

The dress zipper was made cheap and broke when zipping.

J
Jill S.美国 · 2 reviews · Verified · Experienced 2026-07-30 ·

Great dress

Great dress! Unique and received lots of compliments! I’m 5’4” and I didn’t need to hem with a small heel.

Reply from Lulus2026-08-04

We're so happy you loved the dress and that you received so many compliments! Thanks for sharing your feedback! xo

S
Sunni美国 · 4 reviews · Verified · Experienced 2026-08-02 ·

Quick shipping

Quick shipping, quality products and easy returns. Highly recommend.

Reply from Lulus2026-08-04

We're so happy to hear that you enjoyed shopping with us! Thanks for sharing a review! xo

M
Melanie Figueroa美国 · 2 reviews · Verified · Experienced 2026-08-01 ·

The experience from checkout to return…

The experience from checkout to return is easy and seamless

Reply from Lulus2026-08-04

We're so happy to hear that your entire experience, from checkout to return, went smoothly! Thank you for your feedback! xo

R
Raquel White美国 · 4 reviews · Verified · Experienced 2026-08-01 ·

Nice jacket and fast shipping

Reply from Lulus2026-08-04

We're so happy that you liked the jacket! Thanks for sharing your feedback! xo

R
Rocio Martinez美国 · 1 review · Verified · Experienced 2026-07-31 ·

I received my dresses a lot earlier…

I received my dresses a lot earlier than expected. I love the quality and reasonable prices of your clothes. However, the zipper of one of my dresses got stuck and I had trouble zipping it up the day of my event. It ended up opening up and I had to take it to a cleaners to get it fixed.

K
Kema美国 · 1 review · Verified · Experienced 2026-07-03 ·

Fast and Ready to Wear

The fit of the dress and the color were exactly what I needed. I purchased a dress that unfortunately didn’t work for the event due to a change in color palette. Last minute decision to get this dress proved to remove a huge weight from my chest. Zero alterations needed. Size small, height 5”3.

A
Alexandra MuchachoVE · 2 reviews · Verified · Experienced 2026-07-30 ·

perfect

all good thanks

Reply from Lulus2026-08-04

Thanks for sharing a review! xo

S
Stephanie A美国 · 1 review · Verified · Experienced 2026-07-26 ·

Lulus took me by surprise

Lulus took me by surprise! I was always worried about ordering a dress from here not sure how the quality or service would be like. However, my shipment came before the estimated time, which was amazing because I needed it asap. Ordering was very easy through the app, and Apple Pay was available! Quality of the dress surpassed my expectations, I’ve seen it through different influencers, but they never specified how thick and comfortable the material is. So elegant, soft and beautiful!

Reply from Lulus2026-08-04

We're so glad to hear that Lulus exceeded your expectations! It's great to know you are satisfied with the shopping experience and the quality of our items. Thanks for sharing a review! xo

E
Emilia Cirillo美国 · 1 review · Verified · Experienced 2026-07-31 ·

Great buy!

The dress I bought was easy to order, received it quickly and fit perfectly. Beautiful dress and the material was on point. I will definitely order from this website again.

Reply from Lulus2026-08-04

We're so happy to hear that your dress arrived quickly and fit perfectly!Thanks for sharing your positive experience! xo

D
DeJay Cook美国 · 1 review · Verified · Experienced 2026-07-25 ·

I have ordered from here a couple of…

I have ordered from here a couple of times and it has always been very easy. Great customer service as well.

Reply from Lulus2026-08-04

We're so happy to hear that you've always had a great experience shopping with us! Thanks for sharing your feedback! xo

E
Eleonora Kelly美国 · 1 review · Verified · Experienced 2026-08-01 ·

Beautiful dress

Reply from Lulus2026-08-04

We're glad you are happy with your purchase! Thanks for sharing a review! xo

N
Nat美国 · 1 review · Verified · Experienced 2026-07-29 ·

Love everything that I’ve ever bought…

Love everything that I’ve ever bought from here! The clothes fit great and the quality is worth the prices.

Reply from Lulus2026-08-04

We're so happy to hear you love everything you've purchased from us! Thanks for sharing your feedback! xo

S
Stephanie美国 · 1 review · Verified · Experienced 2026-07-31 ·

I have always liked lulus but

I have always liked lulus, but I have contacted them multiple times over my recent purchase. I returned over $600 of items and never received the refund. They said give it 3-5 days and then 7 days and then 10 days, but I never received it. I had to call my card company to try to dispute it. Very disappointed in the customer service. I was hoping they could cancel the refund and try again, but they never did.

A
Alix F美国 · 1 review · Verified · Experienced 2026-07-30 ·

Bad fit

The sizings available for this dress were so disproportionate. Ultimately I regretted getting this dress at all. Customer service was responsive but it was a tedious process overall.

A
Alexis Bottomley美国 · 1 review · Verified · Experienced 2026-07-26 ·

My dresses straps are about to break…

My dresses straps are about to break off after wearing it one time. Bad quality