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Shopping & Fashion

Milanoo

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542 reviews

3.1542 reviews
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About Milanoo

Data updated
Website
www.milanoo.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
30 reviews
Replies to negative
46% (103/224)
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About this business

Founded in 2008, Milanoo.com is a leading online retail store selling men’s and women’s clothing, wedding and special events items, shoes, and a wide variety of other products. We always strive to provide our customers with high-quality products at a competitive price and cater to customers' explicit needs.

Written by the business, not verified by us.

Is Milanoo legit?

Milanoo (www.milanoo.com) has a 3.1 out of 5 rating on OK.one, based on 542 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 37% give 1 star; The business has replied to 46% of negative reviews; 30 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

I have never tried this one before as I…

I have never tried this one before as I am in a far away country and they just made it, though it have problem in my shipping address and then they finished it.

I find that it takes for-ev-ar to get…

I find that it takes for-ev-ar to get shipments from this site, just FYI. Expectations set... The best thing about this shirt is how soft the lace is. The style is very nice with good detail.

The phantomhive ring fits good but the…

The phantomhive ring fits good but the blue ring is a rad bit small

Reply from Milanoo2019-05-30

Dear Customer, Thank you for shopping on Milanoo and thank you for your comment. We are honored to be able to provide you with the products you need. We will do our best to provide everyone with better products and services. We hope that you can find more products that will satisfy you on Milanoo. If you have any questions during the shopping process, please feel free to contact us. We are always happy to help. Thank you again for your attention to our website! Kind regards, Milanoo Customer Service Team

Ordered a blazer

Ordered a blazer for an evening, it arrived quickly and for the price, it was great -

Reply from Milanoo2019-05-30

Dear Customer, Thank you for shopping on Milanoo and thank you for your positive comment. We are honored to be able to provide you with the products you need. We will do our best to provide everyone with better products and services. We hope that you can find more products that will satisfy you on Milanoo. If you have any questions during the shopping process, please feel free to contact us. We are always happy to help. Thank you again for your attention to our website! Kind regards, Milanoo Customer Service Team

I love these shoes

I love these shoes! My son loves these shoes! They compliment his prom attire very well! His shoe size is US 11 so that's what I ordered. They fit him well. At first, I will admit, I was a bit leery to order from this site. I gambled and everything went extremely well! Better than I expected! I placed the order on April 13th. The shoes were delivered today April 23rd! I recommend you give them a try. I would definitely order from Milanoo again! Thank you!

Reply from Milanoo2019-05-14

Dear Customer, Thank you for shopping on Milanoo and giving us a favorable comment. We are honored to be able to provide you with the products you need. We sincerely hope that our products will bring happiness to you. We will do our best to provide everyone with better products and services. Thank you again for your attention to our website! Kind regards, Milanoo Customer Service Team

Bad return policy! Ignoring my e-mails

Clothes were as showed on the picture. But the sizing isnt always correct. Quality of fabric is ok for the low price that you pay. I wish to return clothes but milanoo isnt responding anymore and not giving me the return adress. THIS IS NOT DONE !

Reply from Milanoo2019-05-14

Dear Customer, Thank you for choosing Milanoo. We apologize for any inconvenience we caused. Due to Chinese holidays (May 1st - May 4th), the response may not be timely. We will reply you on May 5 at the latest, please be patient. Thank you for your understanding and cooperation! Kind regards, Milanoo Customer Service Team

The order number is…

The order number is en_mi_190415072935_256 . The expected handling and tailoring time was one day and shipping was 5-7. My order has not been shipped out yet from the facility and if it has I haven’t received any confirmation.

Reply from Milanoo2019-05-14

Dear Customer, Thank you for choosing Milanoo. We apologize for any inconvenience we caused. As for your case, we noticed that the date you placed your order was April 15th. Since you purchased 24H shipping items, we shipped your package on April 16th via FedEx. If all goes well, the package will arrive at the destination in about 5-7 days. You can check the tracking information of your package by tracking number. In order to protect your information, please log in to your milanoo account and check the tracking number on the order details page. I just checked the tracking information of your package on the official website of FedEx. It said that "Scheduled delivery: Tuesday 4/23/2019 by 10:30 am”. Please wait patiently for the delivery of the package. If you have any questions about the status of the logistics, you can contact FedEx directly or contact us. Thank you for your understanding and cooperation! Kind regards, Milanoo Customer Service Team

They take sooo long to ship the order…

They take sooo long to ship the order out. It’s already going to take 5-7 to be get to me. And they said the expected handling would be one day but it’s been a total of 4 days and they have yet to ship it from the facility. I haven’t got any type of confirmation saying they’ve sent it ANYWHERE. This is crazy

Reply from Milanoo2019-05-14

Dear Customer, Thank you for choosing Milanoo. We apologize for any inconvenience we caused. As for your case, could you please tell us your order number? We will then check what caused the problem and will try to help you out in a proper way. Thank you for your understanding and cooperation! Kind regards, Milanoo Customer Service Team

I choose Milanoo because it provide…

I choose Milanoo because it provide free shipping for customer on Sunday and Monday.They delivere fast and free so that i can save the money to buy more items. I am now a loyal customer.Thanks Milanoo.

Reply from Milanoo2019-05-14

Dear Customer, Thank you for shopping on Milanoo and giving us a favorable comment. We are honored to be able to provide you with the products you need. We sincerely hope that our products will bring happiness to you. We will do our best to provide everyone with better products and services. Thank you again for your attention to our website! Kind regards, Milanoo Customer Service Team

I've been ordering from Milanoo several…

I've been ordering from Milanoo several times, aach time, when I have question, I contacted the customer service , they always give me professional answers.So I've never had a problem with my items.

Reply from Milanoo2019-05-14

Dear Customer, Thank you for shopping on Milanoo and giving us a favorable comment. We are honored to be able to provide you with the products you need. We sincerely hope that our products will bring happiness to you. We will do our best to provide everyone with better products and services. Thank you again for your attention to our website! Kind regards, Milanoo Customer Service Team

I got my package

I got my package. It's graet. The item is good even the price is cheap.To be honest, this is the most satisfying shopping I have ever done . Whether it's the attitude of the customer service or the goods, I'm very satisfied with it.

Reply from Milanoo2019-05-14

Dear Customer, Thank you for shopping on Milanoo and giving us a favorable comment. We are honored to be able to provide you with the products you need. We sincerely hope that our products will bring happiness to you. We will do our best to provide everyone with better products and services. Thank you again for your attention to our website! Kind regards, Milanoo Customer Service Team

I bought a wedding dress from Milanoo a…

I bought a wedding dress from Milanoo a couple of months ago. The customer service was very friendly and easy to communicate. They reacted fast and provided me with some valid suggestion, I would recommend it.

Reply from Milanoo2019-05-14

Dear Customer, Thank you for shopping on Milanoo and giving us a favorable comment. We are honored to be able to provide you with the products you need. We sincerely hope that our products will bring happiness to you. We will do our best to provide everyone with better products and services. Thank you again for your attention to our website! Kind regards, Milanoo Customer Service Team

Outfit

It was great.All of my packages arrived on time and in good condition.

Reply from Milanoo2019-05-14

Dear Customer, Thank you for shopping on Milanoo and giving us a favorable comment. We are honored to be able to provide you with the products you need. We sincerely hope that our products will bring happiness to you. We will do our best to provide everyone with better products and services. Thank you again for your attention to our website! Kind regards, Milanoo Customer Service Team

They shipped out my package earlier…

They shipped out my package earlier than I expected, faster than expected time to receive the package. The packing is also very tight and nothing is damaged.

Reply from Milanoo2019-05-14

Dear Customer, Thank you for shopping on Milanoo and giving us a favorable comment. We are honored to be able to provide you with the products you need. We sincerely hope that our products will bring happiness to you. We will do our best to provide everyone with better products and services. Thank you again for your attention to our website! Kind regards, Milanoo Customer Service Team

I am beyond happy with my purchase on…

I am beyond happy with my purchase on this website. Not only did it exceed my expectation, it is great quality and looks even better in person.

Reply from Milanoo2019-05-14

Dear Customer, Thank you for shopping on Milanoo and giving us a favorable comment. We are honored to be able to provide you with the products you need. We sincerely hope that our products will bring happiness to you. We will do our best to provide everyone with better products and services. Thank you again for your attention to our website! Kind regards, Milanoo Customer Service Team

I have ordered one thing from Milanoo…

I have ordered one thing from Milanoo and it came quickly and I ordered custom size, it was a little bit however it was amazing quality. Will be ordering my graduation dress from here!

Reply from Milanoo2019-05-14

Dear Customer, Thank you for shopping on Milanoo and giving us a favorable comment. We are honored to be able to provide you with the products you need. We sincerely hope that our products will bring happiness to you. We will do our best to provide everyone with better products and services. Thank you again for your attention to our website! Kind regards, Milanoo Customer Service Team

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