Founded in 2008, Milanoo.com is a leading online retail store selling men’s and women’s clothing, wedding and special events items, shoes, and a wide variety of other products. We always strive to provide our customers with high-quality products at a competitive price and cater to customers' explicit needs.
Written by the business, not verified by us.Milanoo (www.milanoo.com) has a 3.1 out of 5 rating on OK.one, based on 542 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 37% give 1 star; The business has replied to 46% of negative reviews; 30 of them were added in the last 12 months. Last updated 2026-10-24.
The craftsmanship is impressive. Very well-made.
Thanks for your kind review. Your positive feedback fuels our commitment to delivering top-notch products and service. Please rest assured that we will serve you with the same or better standard in the future. Have a wonderful day!
This shop has the cutest dresses! They have a great mix of classic and trendy styles and the prices are reasonable!
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They have a fantastic sale on men's loafers right now! I'll definitely be back to buy another pair.
Thanks for your kind review. Your positive feedback fuels our commitment to delivering top-notch products and service. Please rest assured that we will serve you with the same or better standard in the future. Have a wonderful day!
Wedding dress is very beautiful and of excellent quality. The same goes for lingerie, although relatively expensive.
Thanks for your kind review. Your positive feedback fuels our commitment to delivering top-notch products and service. Please rest assured that we will serve you with the same or better standard in the future. Have a wonderful day!
I had a great experience shopping here! They were super helpful throughout and gave me some great advice. They even did the alterations I wanted perfectly!
Thanks for your kind review. Your positive feedback fuels our commitment to delivering top-notch products and service. Please rest assured that we will serve you with the same or better standard in the future. Have a wonderful day!
I’ve been shopping on this app for 3years and I have had only two bad experiences with them. And they solved it immediately after i complained to them. The shoes are all as u see them advertised, good materials and true to size.
Thanks for your kind review. Your positive feedback fuels our commitment to delivering top-notch products and service. Please rest assured that we will serve you with the same or better standard in the future. Have a wonderful day!
The price is very reasonable for the quality of the product.
Thanks for your kind review. Your positive feedback fuels our commitment to delivering top-notch products and service. Please rest assured that we will serve you with the same or better standard in the future. Have a wonderful day!
This dress is gorgeous! The fabric is beautiful and it fits like a glove. My only suggestion would be to include a safety pin for the train!
Thanks for your kind review. Your positive feedback fuels our commitment to delivering top-notch products and service. Please rest assured that we will serve you with the same or better standard in the future. Have a wonderful day!
I love this store! They have a great selection, especially now with the new summer styles.
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The product is fantastic. It works perfectly and is exactly what I needed.
Thanks for your kind review. Your positive feedback fuels our commitment to delivering top-notch products and service. Please rest assured that we will serve you with the same or better standard in the future. Have a wonderful day!
Wow, these shoes are amazing! They're super sturdy and look fantastic! I'm really impressed with the quality!
Thanks for your kind review. Your positive feedback fuels our commitment to delivering top-notch products and service. Please rest assured that we will serve you with the same or better standard in the future. Have a wonderful day!
This dress is beautifully made! I can tell they used really high-quality fabric.
Thanks for your kind review. Your positive feedback fuels our commitment to delivering top-notch products and service. Please rest assured that we will serve you with the same or better standard in the future. Have a wonderful day!
Milanoo was disappointing. I thought it was a French site but once I ordered I realized it was a French front for a Chinese company. I ordered 1 dress because only one return was allowed. It was a lovely design and the fit was good, but the fabric was disappointing. Not classy. I wanted to return the dress but the site makes it very difficult and expensive. In the end, I accepted a refund for a fraction of what I had spent on the dress, shipping and Belgian customs costs: 45 euros out of 250. Ordering directly from China via any company: it’s a Mila-NO.
Dear Customer, Thank you for your message, your feedback is very important to us, we are a company in China, and we never hide this information, we never sell the returned item, we believe it is important that wearing a brand-new dress for brides, so the return brings us a big loss, I appreciate your understanding of our return policy, we have checked your return request well, we notice that the return/compensation communication has finished within 4 messages, and you did not mention the customs fee, after receiving this message, our customer service has contacted you, and you have received the refund as agreed, we are improving the quality of the dress according to your message, and we hope you can have a better experience for your next purchase, have a great day! Kind regards
Last week I bought a pair of shoes, but it didn't match my dress, so I found customer service and wanted to return it. And she immediately refunded me and recommended other more suitable shoes for my dress. Thanks.
Dear customer, We cannot be more grateful for you taking the time to write such a detailed review here.As a professional online shop, we always spare no effort to satisfy our customers. Never hesitate to contact our team if you need any help regarding your orders.
Aside from the issue with the size of one pair of sneakers, the service has been great. Although I had to wait until the end of May for the correct pair, I'm satisfied.
Thanks for your kind review. Your positive feedback fuels our commitment to delivering top-notch products and service. Please rest assured that we will serve you with the same or better standard in the future. Have a wonderful day!
I was worried my dress wouldn't arrive beore my event as I ordered it 2 weeks prior. I WhatsApped customer service on Friday, and they promised to mail it on Monday with free expedited 2-day shipping! Very impressed, would order again!
I needed a Victorian-style dress for a party I’m holding. The quality of the dress was outstanding.I was hesitant at first as a new customer. However, the dress was made from scratch & sent out within two weeks. Happy with quality and their service.
Thanks for your kind review. Your positive feedback fuels our commitment to delivering top-notch products and service. Please rest assured that we will serve you with the same or better standard in the future. Have a wonderful day!
The quality of the fabric is really good, especially for the price. The only thing I didn't like very much is that having ordered several pairs of shoes, there are quite a few size differences between them, but luckily it didn't cause any problems for me. I also got customs insurance which was a good idea, and the refund for the customs fee was super fast.
Dear customer, We cannot be more grateful for you taking the time to write such a detailed review here.As a professional online shop, we always spare no effort to satisfy our customers. Never hesitate to contact our team if you need any help regarding your orders.
I lovvvveeeeee the shoes!!!!! It took awhile to come but it was worth the wait!!!!! I love them so much and will order more.
Thanks for your kind review. Your positive feedback fuels our commitment to delivering top-notch products and service. Please rest assured that we will serve you with the same or better standard in the future. Have a wonderful day!
I didn't expect my order to take so long, which made me a bit frustrated. However, the wait was worth it. These sneakers are really beautiful.
Dear customer, We cannot be more grateful for you taking the time to write such a detailed review here.As a professional online shop, we always spare no effort to satisfy our customers. Never hesitate to contact our team if you need any help regarding your orders.
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