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Electronics & Technology

Mint Mobile

203 reviews

3.0203 reviews
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About Mint Mobile

Data updated
Website
www.mintmobile.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
84% (79/94)
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Is Mint Mobile legit?

Mint Mobile (www.mintmobile.com) has a 3.0 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 41% give 1 star; The business has replied to 84% of negative reviews. Last updated 2026-08-11.

What people say

G
Gary · 1 review · Verified · Experienced 2026-07-08 ·

Ease of billing

Ease of billing, discounts and reasonably good coverage.

T
Taetumn Taylor · 1 review · Verified · Experienced 2026-07-08 ·

As a special needs teacher who only…

As a special needs teacher who only gets paid once a month, ALL of my bills come out of 1 check at the same time, leaving me with hardly anything to live off of until I get paid again. Thanks to Mint Mobile, I only pay for 3 months at a time which helps me tremendously. The service is great. I've not had any problems with it at all.

C
Chelsea · 1 review · Verified · Experienced 2026-07-08 ·

Honest advertising

Honest advertising, fair prices, no surprises. I've had no issues with Mint and I love the savings!

C
Carol Fink · 2 reviews · Verified · Experienced 2026-07-15 ·

This service has been a Godsend

This service has been a Godsend. Mint is affordable and it just works. I love paying a year in advance and then forgetting about it. As long as this service is available, I will be a customer for life. Thank you Mint!!

O
Olivia · 1 review · Verified · Experienced 2026-07-14 ·

Easy, works well, great price!

Mint Mobile is super easy to use, has by far the best prices, and offers great service. I've never had any issues except in one specific area in the up north area of Michigan (the middle of nowhere), so I can't really blame the spotty service there on Mint. Otherwise, VERY happy with them! I was with Verizon for over a decade, but I finally decided to give Mint a try a little over a year ago (the price was right!) and I haven't looked back.

M
Molly Cunningham · 2 reviews · Verified · Experienced 2026-07-15 ·

Have had Mint Mobile for a year now

Have had Mint Mobile for a year now. Coverage has been very good, never used up all my data, love the price!

D
Doug · 2 reviews · Verified · Experienced 2026-07-15 ·

It simply works

It simply works. That’s all I ask for. Thank you! :-)

S
Sarah · 2 reviews · Verified · Experienced 2026-07-14 ·

Flexible option for US workers abroad

I appreciate the flexibility of having an account with Mint because I work abroad and return to the US for just a few months at a time. It is an unbeatable price for unlimited data and very simple to use the app. And I appreciate having an actual local phone line instead of just data like many short term eSIms. My only problem has been trying Mint international and not having it actually work in the country I entered. So I lost out on that cost , and had to pay then also for a local sim line.

Reply from Mint Mobile2026-07-15

Thank you for contacting Mint Mobile. We apologize for any inconvenience you may have experienced with getting a Minternational Pass and wish to offer you assistance. Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to better support you through those options.

J
Jairo · 1 review · Verified · Experienced 2026-07-14 ·

Because I think we should get more…

Because I think we should get more internet then yous 6g for 15$ I think it should be 1g per dollar

Reply from Mint Mobile2026-07-14

Thank you for contacting Mint Mobile. We appreciate you contacting us and bringing our attention to your concerns. Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to support you through those options better. We look forward to making our service better for everyone.

C
Carl · 1 review · Verified · Experienced 2026-07-14 ·

The data about usage for the previous…

The data about usage for the previous year at renewal let me know if I needed to adjust plan Also the pay by year makes life alot simpler Price is excellent

R
Ryan · 1 review · Verified · Experienced 2026-07-14 ·

slow and no service

Data is slow, everything is slow, connection sucks. Should be 10$ a month forever unlimited to make ot worth it. Ill be changing service when my contract ends otherwise

Reply from Mint Mobile2026-07-14

Thank you for contacting Mint Mobile. We apologize for any inconvenience you may have experienced with the service and wish to assist you. Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to support you through those options better.

M
Miranda · 1 review · Verified · Experienced 2026-07-14 ·

The service is usually great

The service is usually great! It was pretty easy to transfer mine and my dad’s numbers and get set up. The only problem is that my data runs out super fast and my phone lags after a week (when on apps) which, whatever, really only need a phone for important phone calls and work. Apps are a privilege. But over all I would recommend (note: I have the lowest data rate cause I’m cheap)

D
Dan · 1 review · Verified · Experienced 2026-07-14 ·

Amazing service

Amazing service. Price is amazing too. I prepaid through July 2027 and the total cost for 12 months is comparable to two months with any of the larger carriers.

J
Jeffrey James Ryan · 2 reviews · Verified · Experienced 2026-07-07 ·

It's been a lot better service than…

It's been a lot better service than Verizon and better than half the price.

D
Dallas · 1 review · Verified · Experienced 2026-07-14 ·

Simple and cheap!

D
Danette Gomez · 1 review · Experienced 2025-07-14 ·

WORST COMPANY EVER!!!

Mint Mobile can only improve by going out of business. Long story short, we tried Mint Mobile. We signed up for two separate accounts, they charged us for three. STAY AWAY, FAR AWAY!! Their customer 'service' people would not reverse the extra charge, I had to fight to the death to get help from anyone at Mint Mobile. No one ever helped. Had to fight the charge with my bank and eventually got the money back!! Please learn from my lesson. Now I happily use T-Mobile prepaid and only pay $15 plus tax per month. But I still miss ChitChat Mobile!

Reply from Mint Mobile2026-07-14

Thank you for contacting Mint Mobile. We sincerely apologize for any inconvenience you may have experienced with our service. Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to support you through those options better and look forward to resolving your concerns.

J
James Jordan · 3 reviews · Verified · Experienced 2026-07-14 ·

Easy to get set up

Easy to get set up. Inexpensive, quality service.

L
Leo · 1 review · Verified · Experienced 2026-07-14 ·

Scammers deputed never return money

Reply from Mint Mobile2026-07-15

Thank you for contacting Mint Mobile. We sincerely apologize for any inconvenience you may have experienced with the refund request. Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to better support you through those options and look forward to resolving your concerns.

D
Douglas · 1 review · Verified · Experienced 2026-07-14 ·

I got duped by Mint Mobile

I got duped by Mint Mobile. I renewed under the understanding that had the same service when, in fact, what I received for the $180 annual fee was far less than what I had. I had unlimited. Now I only have 5 g of data which is almost worthless. I got scammed!

Reply from Mint Mobile2026-07-15

Thank you for contacting Mint Mobile. We apologize for any inconvenience you may have experienced with the Phone service plan and wish to offer you assistance. Please contact us through live chat at mintmobile.com or by calling our customer support number 800-683-7392. We are available 7 days a week from 5 am to 7 pm PST. We’ll be able to better support you through those options.

S
Sandra · 1 review · Verified · Experienced 2026-07-14 ·

Superior Service !!! Dependable and continuous service

Dependable and continuous service. It's given me confidence to always know it's available to help me.