Mint Mobile

I Been Saving alot of money since I…

I Been Saving alot of money since I switched to mint mobile 😃

It costs a lot i just wish I could pay $15

It costs a lot i just wish I could pay $10 or $15 a month. It’s so hard for me.

Ive been on Mint for 3 years now and…

Ive been on Mint for 3 years now and every year it gets better. there is a couple things that tmobile has that i wish miint had. but I just used the Minternation 10 day esim , had to buy 3 of them for my one month in italy and spain and it worked perfect . Big Mint fan

why did my monthly bill go from 75.00 a…

why did my monthly bill go from 75.00 a month to 84.14.

Financial easy.

It'd cheaper

It's cheaper

Internet device, same as other 5G, Mint Mobile, the company and their employees, pretty much useless.

I have had Mint Mobile 5G Internet for approximately 5 months, and I am ok with the wifi reception, same as the T-Mobile unit that I had before. My problem is with Mint Mobile the company. About a month ago my Internet was not working, so I looked at the device and the power cord was pulled out, upon further inspection the power cord had broken, the little silver USB-C end connection had pulled out of the cord. I called Mint Mobile, it literally took an hour but I finally got a confirmation number and was told that a new unit would be mailed to me and after receiving the new unit I had to return the original, all good so far. After a week, no new Internet device, so my only option was to call back again because I got no reply when I sent them multiple messages. So I got to spend two hours this time, and was told that they never shipped the unit because after everything was confirmed, a different department needed to reach back out to me to ask the same question that they asked the first time, confirming my address, confirming my email address, confirming my phone number, etc. Once again, I'm told that everything is set and they had all the information and they would proceed with shipping the unit out. A couple of more days go by, and I get a phone call from Mint Mobile saying they haven't shipped it yet because they need to again confirm my information, honestly, at this point, I lost whatever composure I still had. I still am with out internet and coming to the conclusion that my best bet is to switch companies, even though I paid for a year in advance and still have seven months to go, I broached that subject with Mint on my second call and was told that I was no longer eligible for any type of a refund. Conclusion, internet, service, perfectly acceptable, customer service appalling.

I am extremely upset about this new…

I am extremely upset about this new charge out of nowhere that brings my bill to almost $90. A fee that I did not signed up for it and it does not make sense at all. I am currently looking for other cell phones providers to change.

Keep on keeping on

I love the cost compared to the other…

I love the cost compared to the other cell phone companies. I’ve never had any issues with coverage, dropped calls or internet service!

Thanks for nothing.

Here's the latest chapter to this saga. I called Mint for the help they offered. I relayed my story to a kind customer service woman and after she finally had it straight she called t-Mobile for a three-way call with customer service and after a long time on hold listening to every attempt they could muster to get us to hang up (loud, terrible music, static white noise, sappy drivel), a nice cs man picked up and heard my story all over again. After that, the Mint woman bowed out and three-way phone call turned into a Mint review for them and hung us all up! Oh, and guess what I learned from the Mint lady? The 2nd line is still on at t-Mobile!!! Still lying about that to me, that's why I got a bill in July due Aug 3! Unbelieveable. Mega frustration for both companies now. Make that one star for both. I don't think I've ever written a bad review in my life, but this experience earned it. My transfer to Mint from t-Mobile wasn't a total success. I had a two-line plan at t-M, cancelled both per the transfer instuctions and the second line did not get cancelled. Instead, I ended up with no t-M account, customer service on the phone that wouldn't help me, and sent me to a retail store with a promise that they could help. There I initially was told there was nothing they could do either. A very nice sales woman finally convinced t-M customer service "on the phone" to stop billing me and to refund 3 months worth of billing for the second line and account I no longer had for all that time. Lest you think I somehow screwed up and didn't cancel the second line in the transfer, t-Mobile's records showed that I did it correctly. I switched to Mint for a lower price; and the fun and great, easy-to-use website, of course. But the behavior of Mint's parent company t-Mobile is outrageous, They lied repeatedly to me and to their own sales rep over the phone about not being able to help. If she hadn't been so persistent and savvy, I don't think they would have ever stopped billing me, let alone agreed to a refund. I bought a year's worth of Mint phone service. I'd like to say I recommend switching to Mint, but I can't not quite there yet. I still haven't seen a refund check, although I did just get a "final" t-Mobile bill in the mail for $2.29 for July!

The price is the best thing.

Ease of switching

Ease of switching, reception quality, price.

Scammers

Scammers. They had a promotion on their website where they would pay for a free year of cell use if I bought a new iPhone. I bought the new iPhone and they did not give me any free cell service. After spending about 10 hours talking to multiple different Mint Mobile employees and nobody caring about my situation, I gave up and will be cancelling once my contracts are up (family plan).

I yousta love mint....

I yousta love mint,never had any problems with them.but now anytime I try to make a call it says wireless network not available? Use wifi? Like what I pay to have service and half time I can't dial or text out and most times when people call me I'd don't even ring.probably won't get any service through them again.sad to say

It constantly too slow and at times not…

It constantly too slow and at times not reception signal for clear conversation. All that after my renewal.

Great Pricing

They have a really good price for just 6 GBs, and thanks to said price I could enjoy my time out

The price is nice and I get decent cell…

The price is nice and I get decent cell service. It could be better but it is pretty good

I committed to all my friends

Experience Great

Great service