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Business Services

MoneyGram International

201 reviews

4.2201 reviews
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About MoneyGram International

Data updated
Website
www.moneygram.com
Category
Business Services
Location
United States · Dallas
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
97% (36/37)
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Is MoneyGram International legit?

MoneyGram International (www.moneygram.com) has a 4.2 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is good. 80% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.

What people say

R
Ramona Freeman美国 · 3 reviews · Experienced 2026-08-03 ·

It was quick and easy as I was stressed…

It was quick and easy as I was stressed how to get the $ to my recipient and it was very simple. Thank you!

Reply from MoneyGram International2026-08-04

Thank you so much for taking the time to leave such a fantastic review for MoneyGram. We appreciate your kind words and are glad that the MoneyGram app user-friendly for you. Thanks again, and have an awesome day!

D
David英国 · 43 reviews · Experienced 2026-08-01 ·

Very satisfied

My experience was great because of the straightforward way in which my transaction was processed

Reply from MoneyGram International2026-08-03

Thanks a bunch for the positive review! We're glad to hear that you had a good experience with MoneyGram. Your satisfaction means the world to us!

c
customer英国 · 5 reviews · Experienced 2026-08-02 ·

Just want it fully free

Just want it fully free , when I select cash pickup they add some fees, after all that’s very good transfer money App

Reply from MoneyGram International2026-08-03

Thank you so much for the glowing review - it means a lot to us! We're thrilled to hear that MoneyGram provided a great experience, and we can't wait to have the opportunity to serve you again. Thanks again for taking the time to share your positive experience with others - we truly appreciate it!

C
Carlo VonckxBE · 1 review · Experienced 2026-08-02 ·

I called for annuleren a transfer and…

I called for annuleren a transfer and it was dine in 2 minutes.

Reply from MoneyGram International2026-08-03

Thank you so much for the glowing review - it means a lot to us! We're thrilled to hear that MoneyGram provided a great experience, and we can't wait to have the opportunity to serve you again. Thanks again for taking the time to share your positive experience with others - we truly appreciate it!

M
Mr R英国 · 2 reviews · Experienced 2026-08-02 ·

Had a little issue with sending the…

Had a little issue with sending the money by declining then the money has been sent out twice. I had chat with customer service and was sorted immediately. Thx for your help

Reply from MoneyGram International2026-08-03

Thanks a bunch for the positive review! We're glad to hear that you had a good experience with MoneyGram. Your satisfaction means the world to us!

d
dave美国 · 2 reviews · Experienced 2026-07-31 ·

Very fast

Very fast, very efficient and very welcome feature.

Reply from MoneyGram International2026-08-03

Thank you so much for sharing your feedback with us. We're thrilled to hear that you had a good experience at MoneyGram. We really appreciate your support and hope to serve you just as well in the future. Have a fantastic day!

J
Jennifer Moore美国 · 1 review · Experienced 2026-07-31 ·

Today

Today. I am JENNIFER

Reply from MoneyGram International2026-08-03

Thank you for taking the time to leave a review of MoneyGram. We are sorry to hear that your recent experience with us did not meet your expectations. We apologize for any inconvenience this may have caused you. We appreciate your feedback and hope to have the opportunity to serve you again in the future. Please visit MoneyGramFeedback.com to tell us more about your experience.

в
вася тупойVN · 1 review · Experienced 2026-08-01 ·

Account blocked immediately

Account blocked immediately. Tried to send money to myself, from my debit card using Apple Pay. Everything on my name. For some dumb reason they blocked account forever… support said go find another service. don’t waste your time

Reply from MoneyGram International2026-08-03

Thank you for taking the time to leave a review of MoneyGram. We are sorry to hear that your recent experience with us did not meet your expectations. We apologize for any inconvenience this may have caused you. We appreciate your feedback and hope to have the opportunity to serve you again in the future. Please visit MoneyGramFeedback.com to tell us more about your experience.

c
colleen samuel英国 · 1 review · Experienced 2026-07-31 ·

Quick and done in minutes

Reply from MoneyGram International2026-08-03

Thank you so much for taking the time to leave such a fantastic review for MoneyGram. We appreciate your kind words and are glad that the MoneyGram app user-friendly for you. Thanks again, and have an awesome day!

B
Brenda Atherton美国 · 2 reviews · Experienced 2026-08-01 ·

Easy way to send money

I have been using this to send money to my son for quite a few years. Always fast and reliable. No problems ever Thank you for a great service

Reply from MoneyGram International2026-08-03

Thank you so much for the glowing review - it means a lot to us! We're thrilled to hear that MoneyGram provided a great experience, and we can't wait to have the opportunity to serve you again. Thanks again for taking the time to share your positive experience with others - we truly appreciate it!

C
Christine Davis美国 · 2 reviews · Experienced 2026-07-30 ·

It went to the debit account not the…

It went to the debit account not the phone account! Last one went somewhere nobody knows where! And to have to pay an extra 5 dollars on top of everything else, it's not like it's already difficult on the inmate and the family! You see for some reason it takes my card to do everything but debit and phone, so you all get rich so I can speak to my son!!

Reply from MoneyGram International2026-08-03

Thank you for leaving a review. We apologize for any negative experience you may have had while using our services. We appreciate your feedback and hope to make improvements in the future. Thank you for choosing MoneyGram. Please visit MoneyGramFeedback.com to tell us more about your experience.

R
RaufPK · 2 reviews · Experienced 2026-07-31 ·

It was a good experience

It was a good experience, my transaction was done in a smooth and faster way. Thanks Moneygram for making money transfers faster and conveniently for us.

Reply from MoneyGram International2026-08-03

Thank you so much for the glowing review - it means a lot to us! We're thrilled to hear that MoneyGram provided a great experience, and we can't wait to have the opportunity to serve you again. Thanks again for taking the time to share your positive experience with others - we truly appreciate it!

N
Nsele Mengi Nsuangani美国 · 1 review · Experienced 2026-07-30 ·

So quick! 👏 🤩

So quick! Thank you 😊

Reply from MoneyGram International2026-07-31

Thank you so much for taking the time to leave such a fantastic review for MoneyGram. We appreciate your kind words and are glad that the MoneyGram app user-friendly for you. Thanks again, and have an awesome day!

F
Faaea澳大利亚 · 1 review · Experienced 2026-07-31 ·

Good service and fast

Reply from MoneyGram International2026-07-31

We wanted to take a moment to say a big thank you for your awesome review. Your kind words mean a lot to us and we appreciate your trust in our services. Thank you for choosing MoneyGram!

s
spencer reed美国 · 4 reviews · Experienced 2026-07-30 ·

Quick easy and knowledgeable in doing…

Quick easy and knowledgeable in doing the job right the first time

Reply from MoneyGram International2026-08-03

Thank you so much for sharing your feedback with us. We're thrilled to hear that you had a good experience at MoneyGram. We really appreciate your support and hope to serve you just as well in the future. Have a fantastic day!

J
JeLena英国 · 1 review · Experienced 2026-07-31 ·

I have had my 3 queries resolved very…

I have had my 3 queries resolved very quick.

Reply from MoneyGram International2026-08-03

Thank you so much for sharing your feedback with us. We're thrilled to hear that you had a good experience at MoneyGram. We really appreciate your support and hope to serve you just as well in the future. Have a fantastic day!

S
Susanna Donovan英国 · 14 reviews · Experienced 2026-07-27 ·

A pleasure

It is an absolute pleasure using your services. Simple but effective and efficient.

Reply from MoneyGram International2026-07-31

Thank you so much for taking the time to leave such a fantastic review for MoneyGram. We appreciate your kind words and are glad that the MoneyGram app user-friendly for you. Thanks again, and have an awesome day!

Y
Yamily Zerpa英国 · 2 reviews · Experienced 2026-07-31 ·

I was waiting for extra information for…

I was waiting for extra information for a transfer that eas stocked but it was so easy to sent the document! I’m very happily with the support many thanks.

Reply from MoneyGram International2026-08-03

Thank you so much for sharing your feedback with us. We're thrilled to hear that you had a good experience at MoneyGram. We really appreciate your support and hope to serve you just as well in the future. Have a fantastic day!

G
Gordon smart英国 · 3 reviews · Experienced 2026-07-31 ·

The screen had frozen and Mia had…

The screen had frozen and Mia had reassured me that the payment had been processed correctly. Mia also produced the reference number allowing the other person to collect. At the time when the screen had frozen I was in two minds as to whether the money would become an issue, but Mia had resolved this matter and put my mind to rest.

Reply from MoneyGram International2026-08-03

We wanted to take a moment to say a big thank you for your awesome review. Your kind words mean a lot to us and we appreciate your trust in our services. Thank you for choosing MoneyGram!

D
Dee Pierre美国 · 1 review · Experienced 2026-07-29 ·

The associate was very kind

The associate was very kind, welcoming and professional

Reply from MoneyGram International2026-07-31

We wanted to take a moment to say a big thank you for your awesome review. Your kind words mean a lot to us and we appreciate your trust in our services. Thank you for choosing MoneyGram!