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Business Services

MoneyGram International

201 reviews

4.2201 reviews
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About MoneyGram International

Data updated
Website
www.moneygram.com
Category
Business Services
Location
United States · Dallas
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
97% (36/37)
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Is MoneyGram International legit?

MoneyGram International (www.moneygram.com) has a 4.2 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is good. 80% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.

What people say

j
jean paul fritzNG · 1 review · Experienced 2026-07-30 ·

when you duplicate a payment

when you duplicate a payment, it can be rejected automaticly to avoid a twice paiement

Reply from MoneyGram International2026-07-31

Thank you so much for the glowing review - it means a lot to us! We're thrilled to hear that MoneyGram provided a great experience, and we can't wait to have the opportunity to serve you again. Thanks again for taking the time to share your positive experience with others - we truly appreciate it!

J
Jonathan GoreTH · 26 reviews · Experienced 2026-07-30 ·

Quick and reliable with good rates and…

Quick and reliable with good rates and a good help service too. Very good and will use again!

Reply from MoneyGram International2026-07-31

Thank you so much for taking the time to leave such a fantastic review for MoneyGram. We appreciate your kind words and are glad that the MoneyGram app user-friendly for you. Thanks again, and have an awesome day!

E
Elena英国 · 17 reviews · Experienced 2026-07-30 ·

My virtual assistant was excellent

My virtual assistant was excellent. Immediately understated my problem and helped me a lot.

Reply from MoneyGram International2026-07-31

We wanted to take a moment to say a big thank you for your awesome review. Your kind words mean a lot to us and we appreciate your trust in our services. Thank you for choosing MoneyGram!

G
Georgi加拿大 · 1 review · Experienced 2026-07-29 ·

My online account was closed by unknown…

My online account was closed by unknown reason! I called customer service for help and chat with Mia first and Jaez A after. With couple questions witouth wasting time they were able to reactivate the account. Great service! Thank you MoneyGram

Reply from MoneyGram International2026-07-31

We wanted to take a moment to say a big thank you for your awesome review. Your kind words mean a lot to us and we appreciate your trust in our services. Thank you for choosing MoneyGram!

Q
Quratulain Aziz英国 · 4 reviews · Experienced 2026-07-29 ·

Moneygram sucks and they waste alot of…

Moneygram sucks and they waste alot of your time , it’s not worth sending money through moneygram. They will verify the same recipient 10 times and waste hours on call. I just wanted to send money in 2 amounts and for every country they say “ it’s a risky country to send money so we are canceling it . I am really frustrated and very disappointed with their customer service. “0” stars for them.

Reply from MoneyGram International2026-07-30

Thank you for taking the time to leave a review. We sincerely apologize for any negative experiences you may have had with our service. We appreciate your feedback and will use it to improve our system. Thank you for choosing MoneyGram. Please visit MoneyGramFeedback.com to tell us more about your experience.

N
Narinder Kaur英国 · 1 review · Experienced 2026-07-27 ·

Very easy to use

Very easy to use . Quick way to send money to India. Totally secure and trustworthy app. For quick and secure payment please everyone use money gram only.

Reply from MoneyGram International2026-07-29

Thanks a bunch for the positive review! We're glad to hear that you had a good experience with MoneyGram. Your satisfaction means the world to us!

L
LMTH · 1 review · Experienced 2026-07-27 ·

Fast and efficient service

Fast and efficient service. Easy to use.

Reply from MoneyGram International2026-07-29

Thanks a bunch for the positive review! We're glad to hear that you had a good experience with MoneyGram. Your satisfaction means the world to us!

M
Mike荷兰 · 1 review · Experienced 2026-07-28 ·

Highly Recommend

Straightforward and flexible in usage and modifications with decent exchange rates.

Reply from MoneyGram International2026-07-30

Thank you so much for taking the time to leave such a fantastic review for MoneyGram. We appreciate your kind words and are glad that the MoneyGram app user-friendly for you. Thanks again, and have an awesome day!

D
Delphine Hamilton美国 · 7 reviews · Experienced 2026-07-29 ·

Easy to use

I needed help canceling a transfer and used the chat. It was easy to use.

Reply from MoneyGram International2026-07-30

Thank you so much for the glowing review - it means a lot to us! We're thrilled to hear that MoneyGram provided a great experience, and we can't wait to have the opportunity to serve you again. Thanks again for taking the time to share your positive experience with others - we truly appreciate it!

R
Rosemary美国 · 1 review · Experienced 2026-07-28 ·

Easy transaction and verification…

Easy transaction and verification process .

Reply from MoneyGram International2026-07-30

We wanted to take a moment to say a big thank you for your awesome review. Your kind words mean a lot to us and we appreciate your trust in our services. Thank you for choosing MoneyGram!

T
Timothy Clarke英国 · 5 reviews · Experienced 2026-07-27 ·

Easy to check on

Easy to check on, and understand the ordering proces. Plus speedy service.

Reply from MoneyGram International2026-07-30

We wanted to take a moment to say a big thank you for your awesome review. Your kind words mean a lot to us and we appreciate your trust in our services. Thank you for choosing MoneyGram!

J
Jose Maria Gomes英国 · 1 review · Experienced 2026-07-28 ·

Is very fast and very good ❤️🙏🏻

Reply from MoneyGram International2026-07-28

Thank you so much for sharing your feedback with us. We're thrilled to hear that you had a good experience at MoneyGram. We really appreciate your support and hope to serve you just as well in the future. Have a fantastic day!

F
Fadi G瑞典 · 1 review · Experienced 2026-07-28 ·

Very good application and good customer…

Very good application and good customer service

Reply from MoneyGram International2026-07-29

Thank you so much for sharing your feedback with us. We're thrilled to hear that you had a good experience at MoneyGram. We really appreciate your support and hope to serve you just as well in the future. Have a fantastic day!

M
Musa Victor Kunene荷兰 · 2 reviews · Experienced 2026-07-28 ·

Excellent customer service

Excellent customer service! I got all the assistance I needed in excellent time. THANK YOU!

Reply from MoneyGram International2026-07-29

Thank you so much for taking the time to leave such a fantastic review for MoneyGram. We appreciate your kind words and are glad that the MoneyGram app user-friendly for you. Thanks again, and have an awesome day!

S
Subah美国 · 1 review · Experienced 2026-07-28 ·

I had Great experience

Reply from MoneyGram International2026-07-29

Thanks a bunch for the positive review! We're glad to hear that you had a good experience with MoneyGram. Your satisfaction means the world to us!

S
Sighence英国 · 3 reviews · Experienced 2026-07-28 ·

The costumer chat box 10/10

The costumer chat box on the app is speedy, efficient should have used them first! Rather than the emails !

Reply from MoneyGram International2026-07-29

Thank you so much for sharing your feedback with us. We're thrilled to hear that you had a good experience at MoneyGram. We really appreciate your support and hope to serve you just as well in the future. Have a fantastic day!

A
Ana semeria美国 · 1 review · Experienced 2026-07-26 ·

Mia demonstrated exceptional patience…

Mia demonstrated exceptional patience and provided excellent assistance. We commend her efforts. Thank you, Mia.

Reply from MoneyGram International2026-07-27

Thank you so much for taking the time to leave such a fantastic review for MoneyGram. We appreciate your kind words and are glad that the MoneyGram app user-friendly for you. Thanks again, and have an awesome day!

B
Basil Chibuzor德国 · 2 reviews · Experienced 2026-07-27 ·

My questions are correctly answered

My questions are correctly answered Thank you

Reply from MoneyGram International2026-07-27

Thanks a bunch for the positive review! We're glad to hear that you had a good experience with MoneyGram. Your satisfaction means the world to us!

M
Mr Curtis Rogers英国 · 2 reviews · Experienced 2026-07-27 ·

My issues were handled timely and…

My issues were handled timely and efficiently

Reply from MoneyGram International2026-07-28

We wanted to take a moment to say a big thank you for your awesome review. Your kind words mean a lot to us and we appreciate your trust in our services. Thank you for choosing MoneyGram!

S
Shab Ameera英国 · 6 reviews · Experienced 2026-07-27 ·

great service

Reply from MoneyGram International2026-07-28

We wanted to take a moment to say a big thank you for your awesome review. Your kind words mean a lot to us and we appreciate your trust in our services. Thank you for choosing MoneyGram!