MoneyGram International (www.moneygram.com) has a 4.2 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is good. 80% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.
What people say
j
jean paul fritzNG · 1 review · Experienced 2026-07-30 ·
★★★★★
when you duplicate a payment
when you duplicate a payment, it can be rejected automaticly to avoid a twice paiement
Reply from MoneyGram International2026-07-31
Thank you so much for the glowing review - it means a lot to us! We're thrilled to hear that MoneyGram provided a great experience, and we can't wait to have the opportunity to serve you again. Thanks again for taking the time to share your positive experience with others - we truly appreciate it!
J
Jonathan GoreTH · 26 reviews · Experienced 2026-07-30 ·
★★★★★
Quick and reliable with good rates and…
Quick and reliable with good rates and a good help service too. Very good and will use again!
Reply from MoneyGram International2026-07-31
Thank you so much for taking the time to leave such a fantastic review for MoneyGram. We appreciate your kind words and are glad that the MoneyGram app user-friendly for you. Thanks again, and have an awesome day!
E
Elena英国 · 17 reviews · Experienced 2026-07-30 ·
★★★★★
My virtual assistant was excellent
My virtual assistant was excellent. Immediately understated my problem and helped me a lot.
Reply from MoneyGram International2026-07-31
We wanted to take a moment to say a big thank you for your awesome review. Your kind words mean a lot to us and we appreciate your trust in our services. Thank you for choosing MoneyGram!
G
Georgi加拿大 · 1 review · Experienced 2026-07-29 ·
★★★★★
My online account was closed by unknown…
My online account was closed by unknown reason!
I called customer service for help and chat with Mia first and Jaez A after.
With couple questions witouth wasting time they were able to reactivate the account.
Great service!
Thank you MoneyGram
Reply from MoneyGram International2026-07-31
We wanted to take a moment to say a big thank you for your awesome review. Your kind words mean a lot to us and we appreciate your trust in our services. Thank you for choosing MoneyGram!
Moneygram sucks and they waste alot of your time , it’s not worth sending money through moneygram. They will verify the same recipient 10 times and waste hours on call. I just wanted to send money in 2 amounts and for every country they say “ it’s a risky country to send money so we are canceling it . I am really frustrated and very disappointed with their customer service. “0” stars for them.
Reply from MoneyGram International2026-07-30
Thank you for taking the time to leave a review. We sincerely apologize for any negative experiences you may have had with our service. We appreciate your feedback and will use it to improve our system. Thank you for choosing MoneyGram.
Please visit MoneyGramFeedback.com to tell us more about your experience.
Very easy to use . Quick way to send money to India. Totally secure and trustworthy app. For quick and secure payment please everyone use money gram only.
Reply from MoneyGram International2026-07-29
Thanks a bunch for the positive review! We're glad to hear that you had a good experience with MoneyGram. Your satisfaction means the world to us!
L
LMTH · 1 review · Experienced 2026-07-27 ·
★★★★★
Fast and efficient service
Fast and efficient service. Easy to use.
Reply from MoneyGram International2026-07-29
Thanks a bunch for the positive review! We're glad to hear that you had a good experience with MoneyGram. Your satisfaction means the world to us!
M
Mike荷兰 · 1 review · Experienced 2026-07-28 ·
★★★★★
Highly Recommend
Straightforward and flexible in usage and modifications with decent exchange rates.
Reply from MoneyGram International2026-07-30
Thank you so much for taking the time to leave such a fantastic review for MoneyGram. We appreciate your kind words and are glad that the MoneyGram app user-friendly for you. Thanks again, and have an awesome day!
I needed help canceling a transfer and used the chat. It was easy to use.
Reply from MoneyGram International2026-07-30
Thank you so much for the glowing review - it means a lot to us! We're thrilled to hear that MoneyGram provided a great experience, and we can't wait to have the opportunity to serve you again. Thanks again for taking the time to share your positive experience with others - we truly appreciate it!
R
Rosemary美国 · 1 review · Experienced 2026-07-28 ·
★★★★★
Easy transaction and verification…
Easy transaction and verification process .
Reply from MoneyGram International2026-07-30
We wanted to take a moment to say a big thank you for your awesome review. Your kind words mean a lot to us and we appreciate your trust in our services. Thank you for choosing MoneyGram!
Easy to check on, and understand the ordering proces. Plus speedy service.
Reply from MoneyGram International2026-07-30
We wanted to take a moment to say a big thank you for your awesome review. Your kind words mean a lot to us and we appreciate your trust in our services. Thank you for choosing MoneyGram!
J
Jose Maria Gomes英国 · 1 review · Experienced 2026-07-28 ·
★★★★★
Is very fast and very good ❤️🙏🏻
Reply from MoneyGram International2026-07-28
Thank you so much for sharing your feedback with us. We're thrilled to hear that you had a good experience at MoneyGram. We really appreciate your support and hope to serve you just as well in the future. Have a fantastic day!
F
Fadi G瑞典 · 1 review · Experienced 2026-07-28 ·
★★★★★
Very good application and good customer…
Very good application and good customer service
Reply from MoneyGram International2026-07-29
Thank you so much for sharing your feedback with us. We're thrilled to hear that you had a good experience at MoneyGram. We really appreciate your support and hope to serve you just as well in the future. Have a fantastic day!
M
Musa Victor Kunene荷兰 · 2 reviews · Experienced 2026-07-28 ·
★★★★★
Excellent customer service
Excellent customer service! I got all the assistance I needed in excellent time. THANK YOU!
Reply from MoneyGram International2026-07-29
Thank you so much for taking the time to leave such a fantastic review for MoneyGram. We appreciate your kind words and are glad that the MoneyGram app user-friendly for you. Thanks again, and have an awesome day!
S
Subah美国 · 1 review · Experienced 2026-07-28 ·
★★★★★
I had Great experience
Reply from MoneyGram International2026-07-29
Thanks a bunch for the positive review! We're glad to hear that you had a good experience with MoneyGram. Your satisfaction means the world to us!
S
Sighence英国 · 3 reviews · Experienced 2026-07-28 ·
★★★★★
The costumer chat box 10/10
The costumer chat box on the app is speedy, efficient should have used them first! Rather than the emails !
Reply from MoneyGram International2026-07-29
Thank you so much for sharing your feedback with us. We're thrilled to hear that you had a good experience at MoneyGram. We really appreciate your support and hope to serve you just as well in the future. Have a fantastic day!
A
Ana semeria美国 · 1 review · Experienced 2026-07-26 ·
★★★★★
Mia demonstrated exceptional patience…
Mia demonstrated exceptional patience and provided excellent assistance. We commend her efforts. Thank you, Mia.
Reply from MoneyGram International2026-07-27
Thank you so much for taking the time to leave such a fantastic review for MoneyGram. We appreciate your kind words and are glad that the MoneyGram app user-friendly for you. Thanks again, and have an awesome day!
We wanted to take a moment to say a big thank you for your awesome review. Your kind words mean a lot to us and we appreciate your trust in our services. Thank you for choosing MoneyGram!
We wanted to take a moment to say a big thank you for your awesome review. Your kind words mean a lot to us and we appreciate your trust in our services. Thank you for choosing MoneyGram!