MoneyGram International (www.moneygram.com) has a 4.2 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is good. 80% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-10.
We wanted to take a moment to say a big thank you for your awesome review. Your kind words mean a lot to us and we appreciate your trust in our services. Thank you for choosing MoneyGram!
We wanted to take a moment to say a big thank you for your awesome review. Your kind words mean a lot to us and we appreciate your trust in our services. Thank you for choosing MoneyGram!
I enjoyed it, good reception it's very great
Thank you so much for taking the time to leave such a fantastic review for MoneyGram. We appreciate your kind words and are glad that the MoneyGram app user-friendly for you. Thanks again, and have an awesome day!
My experience with MoneyGram has been excellent. The service was fast, easy to use, and reliable. The transaction was completed smoothly, and I found the process simple to follow. Overall, I'm very satisfied with the service and would recommend it to others.Great experience! The transfer was quick, secure, and easy to complete. Everything worked smoothly, and I'm very happy with the service.
Thank you so much for the glowing review - it means a lot to us! We're thrilled to hear that MoneyGram provided a great experience, and we can't wait to have the opportunity to serve you again. Thanks again for taking the time to share your positive experience with others - we truly appreciate it!
Thank you so much for the glowing review - it means a lot to us! We're thrilled to hear that MoneyGram provided a great experience, and we can't wait to have the opportunity to serve you again. Thanks again for taking the time to share your positive experience with others - we truly appreciate it!
My account was blocked with no explanation, customer service cannot help. This was after I spent over an hour trying to send a transfer to someone. I was using a Canadian passport as verification and sending funds from Canada. Updated to add: I was told to go to a Moneygram location to do my transfer, but the agent failed to inform me of limits at Moneygram locations. More time wasted. If you've ever moved country, have a PO box, or are sending money to a country that is not in the Global North, then find a different platform as you are likely to waste hours on this one only to be suddenly banned from the site with no explanation.
Thank you for sharing your experience with us. We're sorry to hear that your experience with MoneyGram did not meet your expectations. We appreciate your loyalty and would like to apologize for any inconvenience you may have experienced. We'll take your feedback and strive to improve the quality of our service. Best regards, MoneyGram International. Please visit MoneyGramFeedback.com to tell us more about your experience.
Quick-easy and smooth transaction!!Always use them.
Thanks a bunch for the positive review! We're glad to hear that you had a good experience with MoneyGram. Your satisfaction means the world to us!
Used it for the first time. Urgent money transfer to my girlfriend abroad. Profile deactivated. No explanation, nothing... Very bad
Thank you for sharing your experience with us. We're sorry to hear that your experience with MoneyGram did not meet your expectations. We appreciate your loyalty and would like to apologize for any inconvenience you may have experienced. We'll take your feedback and strive to improve the quality of our service. Best regards, MoneyGram International. Please visit MoneyGramFeedback.com to tell us more about your experience.
Thanks a bunch for the positive review! We're glad to hear that you had a good experience with MoneyGram. Your satisfaction means the world to us!
Speed of transfer was fast
Thank you so much for the glowing review - it means a lot to us! We're thrilled to hear that MoneyGram provided a great experience, and we can't wait to have the opportunity to serve you again. Thanks again for taking the time to share your positive experience with others - we truly appreciate it!
Very easy to transfer money and the fees are low...
Thank you so much for taking the time to leave such a fantastic review for MoneyGram. We appreciate your kind words and are glad that the MoneyGram app user-friendly for you. Thanks again, and have an awesome day!
Thank you so much for sharing your feedback with us. We're thrilled to hear that you had a good experience at MoneyGram. We really appreciate your support and hope to serve you just as well in the future. Have a fantastic day!
Toke care of my concerns in just two minutes..
Thank you so much for the glowing review - it means a lot to us! We're thrilled to hear that MoneyGram provided a great experience, and we can't wait to have the opportunity to serve you again. Thanks again for taking the time to share your positive experience with others - we truly appreciate it!
I was very happy with using Moneygram for many years to transfer money to a relative until yesterday when the platform required me to upload a photo of either a passport, driver's license, or other government ID. Their claim for this invasion of privacy is to counter money laundering. So, they are going to collect your private information in the form of ID, including photo, on their computer system and we are supposed to trust that this is secure? Not a chance. There is no way I am uploading an image of my personal ID to any commercial platform. I took my business to another well-known money transfer company and they did not have this invasive requirement. After all, I am entering a debit card for payment! Good-bye Moneygram.
Thank you for taking the time to leave a review. We sincerely apologize for any negative experiences you may have had with our service. We appreciate your feedback and will use it to improve our system. Thank you for choosing MoneyGram. Please visit MoneyGramFeedback.com to tell us more about your experience.
Garbage service, garbage customer treatment, garbage app. I sent money to my brother, the employee in one of their branches sent it without asking me in which currency the receiver should receive them. I told him you should have asked, you sent it in the wrong currency the receiver won't be able to receive it to which he replied "well I cannot change it it is already sent". I contacted their garbage customer support after a struggle to reach a human being bypassing their garbage AI chat the guy in the support told me I have to contact them by phone, I asked what are the god damn numbers I have to call as this garbage shady scammy company doesn't publish phone numbers, he gave me 2 phone numbers that don't work, I told me THE NUMBERS ARE NOT EVEN AVAILABLE AND DON'T WORK. To which he replied "you have to use this website" and he gave me callmoneygram.com or some shit like that, I used it and entered my mobile number and guess who called me, A BOT AGAINNN. I went through this shit and typed what I was instructed to type and final stage was "OH SORRY WE ARE EXPERIENCING MORE THAN USUAL PHONE CALLS PLEASE USE THE CHAT SERVICE TO GET A FASTER REPLY. AND THAT IS IT. WON'T USE THIS GARBAGE SERVICE EVER AGAIN.
Thank you for sharing your experience with us. We're sorry to hear that your experience with MoneyGram did not meet your expectations. We appreciate your loyalty and would like to apologize for any inconvenience you may have experienced. We'll take your feedback and strive to improve the quality of our service. Best regards, MoneyGram International. Please visit MoneyGramFeedback.com to tell us more about your experience.
I had a good experience with MoneyGram customer support. They answered my question clearly and helped me enter the receiver’s name correctly. Thank you for your assista
Thank you so much for taking the time to leave such a fantastic review for MoneyGram. We appreciate your kind words and are glad that the MoneyGram app user-friendly for you. Thanks again, and have an awesome day!
I misspelled part of the name of the receiver. I went on Chat and I was able to fix it very easily.
Thank you so much for taking the time to leave such a fantastic review for MoneyGram. We appreciate your kind words and are glad that the MoneyGram app user-friendly for you. Thanks again, and have an awesome day!
Thank you so much for the glowing review - it means a lot to us! We're thrilled to hear that MoneyGram provided a great experience, and we can't wait to have the opportunity to serve you again. Thanks again for taking the time to share your positive experience with others - we truly appreciate it!
easy app to navigate, quick updates
Thank you so much for taking the time to leave such a fantastic review for MoneyGram. We appreciate your kind words and are glad that the MoneyGram app user-friendly for you. Thanks again, and have an awesome day!
Quick and easy. Gave me the information I was looking for and it didn’t take forever as it does some companies
Thank you so much for taking the time to leave such a fantastic review for MoneyGram. We appreciate your kind words and are glad that the MoneyGram app user-friendly for you. Thanks again, and have an awesome day!
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