Natural Retreats offers a distinguished selection of luxury properties in iconic destinations across the United States. Whether you’re looking to hit the slopes in Park City, mush through the forest by dogsled in Whitefish, or enjoy a week on the links in Palm Springs—we have the home for you. Each city has a dedicated local team that provides personalized service to help you and your loved ones make the most of your stay.
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Is Natural Retreats legit?
Natural Retreats (www.naturalretreats.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; 39 of them were added in the last 12 months. Last updated 2026-08-31.
What reviewers say
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Reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the stunning mountain views, convenient locations close to downtown, and exceptionally well-equipped homes. Guests often mention that properties are clean, beautifully maintained, and feature wonderful relaxation amenities like hot tubs. People consistently highlight the exceptional attention to detail and smooth check-in procedures that make vacations special.
Some reviewers were not happy with property temperature control and maintenance, noting specific problems like warm rooms or cleanliness concerns upon arrival. A few visitors also experienced discomfort from poor upkeep and reported that these issues negatively impacted their stay.
Auto-generated from all reviews of this business. For reference only.
This is our 4th stay at Quarry B23, which probably says everything on its own. It’s consistently clean, comfortable, and incredibly well-appointed—everything you need is there, and it truly feels like a home away from home. We appreciate the proximity to Big Mountain and downtown Whitefish! We always enjoy our time here and look forward to coming back again.
Reply from Natural Retreats2026-03-23
Hi, Tammi. We are thrilled that Quarry B23 is the ideal place for you and your group to gather and enjoy quality time in Whitefish. It is always a pleasure to host you, and we eagerly anticipate your next visit. Thank you for choosing Natural Retreats
Hi, Ralph. We are delighted that you enjoyed a relaxing getaway at Villa Palmas, and we appreciate you taking the time to share your experience. Having you as our guest is a pleasure. We hope to welcome you back to Palm Springs soon; thank you for choosing Natural Retreats!
The property canceled our reservation before arrival, after all other travel arrangements had already been made, and provided no assistance or compensation for the inconvenience caused. After they cancelled our reservation, they reposted the same availability for triple the price. They are providing a general response about their Airbnb account being “compromised” but again, they cancelled our reservation last minute and offered absolutely no assistance just instructed us to book for triple the price. Terrible.
Reply from Natural Retreats2026-01-02
Hello, Stephanie. Our Airbnb account was recently compromised, resulting in incorrect pricing and minimum stay information being displayed. We’re happy to share that the issue has now been resolved and the Airbnb website has been fully restored. You are welcome to rebook at this time with the correct pricing and minimum stay requirements now in place.
"Confirmed" doesn't mean confirmed. A very expensive lesson from Natural Retreats.
I’m writing this review to warn other families who plan their trips far in advance. Our group of 16 had our annual holiday vacation thrown into chaos by Natural Retreats, and we ended up paying dearly for it.
We had a large house in Big Sky booked and confirmed for the week between Christmas and New Year's. With four families flying in from across the country, we all booked our non-refundable plane tickets and lift passes well in advance. Then, just two months before our trip, we got a short email: our booking was canceled because the house had been sold.
Just like that. The real problem was that we were completely locked into these dates and this location. A house sale doesn't happen overnight, and you have to wonder if they knew the property was on the market when they took our money. At no point were we warned that our confirmed booking was at risk. It seems to us that a management company's first job should be to protect their clients' confirmed reservations, especially during a sale.
When we asked for help, any homes they did have were at a much higher price, and they offered zero help to cover the difference. The one property we found that could have worked for part of our week, they refused to make a simple exception on their 5-night minimum (we only needed four) and instead quoted us an outrageous $16,000. It felt less like they were trying to help solve a problem they created, and more like they were trying to profit from it.
In the end, we had to scramble and find a solution ourselves. We were forced to book two separate, much more expensive properties, which meant a disruptive move with eight kids in the middle of our vacation. This mess cost our group an extra $13,742.
My advice is to be extremely careful. Don't assume your "confirmed" reservation is secure. Ask them directly if your rental is for sale before you book any non-refundable travel. We were left to clean up their mess, and it was an expensive one. We would never use this company again.
Reply from Natural Retreats2026-01-02
Hello, Johnathan. Thank you for your review. We apologize that the home you initially booked became unavailable and that the choice between a full refund or an alternative home did not meet your expectations. We understand that these unexpected changes can be frustrating. We always strive to provide our guests with the best comparable options available. We regret that this change negatively affected your vacation, and hope you are still able to enjoy quality time in Big Sky despite this setback.
⭐️⭐️⭐️⭐️⭐️ Can’t wait to go back!
We absolutely loved our time at Last Best Chalet. From the second we walked in, it felt like home — warm, welcoming, and filled with thoughtful details that make the stay so special. The views are stunning, the home is beautifully designed, and it’s the perfect mix of luxury and cozy mountain charm.
After long days riding and exploring, coming back here to unwind by the fire or soak in the hot tub with a glass of wine was everything we needed. It’s the kind of place that makes you slow down and truly enjoy every moment.
It was the perfect backdrop for reconnecting with friends, sharing laughs, and creating memories — and we’re already planning our next trip back. If you’re coming to Big Sky, this is the place you want to stay.
Reply from Natural Retreats2025-12-17
Thank you for sharing your group's experience staying at Last Best Chalet! We are thrilled that this home is perfect for your Big Sky getaways, and we are looking forward to your next visit.
It was our first time in Montana but it won't be our last! Could not imagine a more perfect stay than The Last Best Chalet. The attention to detail from the robes on every bed to the immaculate condition of the home was as close to perfect as you can get. You can't beat being able to nature watch from the porch or star gaze from your bed. Check in and out was seamless, other than it being hard to say goodbye! We look forward to coming back and getting to enjoy the ski in ski out experience. This place really is THE BEST and we feel extremely lucky to have gotten to call it home for the week.
Reply from Natural Retreats2025-10-14
Hi, Kelsey. We are thrilled you had a marvelous stay in Big Sky and appreciate you taking the time to share your experience staying at The Last Best Chalet. We look forward to welcoming you back to Montana; thank you for choosing Natural Retreats!
Whenever we needed help Lexy was right on top of things. Also the special little touches they added to our house were so thoughtful. Book with them and they won’t disappoint.The house was amazing and the views were breathtaking. Was even better than the pictures!!!
Reply from Natural Retreats2025-10-13
We are delighted you had a fabulous stay in Big Sky and appreciate you sharing your experience with our team. We hope you'll visit us again soon; thank you for choosing Natural Retreats!
The 2nd Street Lofts Condo #209 was spacious and nicely decorated. The kitchen was well appointed, bedrooms were large & comfy. The walkable downtown location was perfect!
Reply from Natural Retreats2025-10-06
Hi, Michelle. Thank you so much for sharing your Whitefish experience. We are thrilled that this condo was an excellent fit for your Montana getaway and hope to welcome you back soon!
It was a very nice unit, good amount of space and felt very homey. We unfortunately had to leave due to my wife's elevation sickness so the likely hood of us coming back is slim BUT if we were able to I would gladly rent this unit again!
Reply from Natural Retreats2025-09-29
Hi, Keegan. We are pleased that River Mountain Lodge W217 was an excellent fit for your getaway, and we wish your wife a speedy recovery. We hope to welcome you back to Breckenridge for a more enjoyable visit soon; thank you for being our guests.
It’s a gorgeous condo. Updated and provided everything you need. Walking distance to so many restaurants. We had awesome weather until Sunday so we had an amazing time.
The Glacier National Park was beautiful, we had perfect weather and the views were spectacular!
Reply from Natural Retreats2025-09-24
Hi, Kathy. Thank you for sharing your Whitefish experience. We are thrilled that Baker Loft 201 was perfect for your group. We hope to welcome you back to this beautiful area soon!
By far the most beautiful well managed and maintained place to stay. Every amenity imaginable and some we had not thought about.Gorgeous views of the mountains and large pond with beautiful fountain in the center. Easy access to everything. The management team very responsive and friendly. Beautiful place to stay.
Reply from Natural Retreats2025-09-19
Hi, Teresa. We are thrilled you had a marvelous stay in the mountains and appreciate your sharing your experience with Natural Retreats. Having you as our guests is a pleasure, and we hope to welcome you back soon!
So many "little" things that made the property feel like home. The coffee, the filtered water, the high-end toiletries, the storage baggies, not having to do much on checkout...
Reply from Natural Retreats2025-09-19
Hi, James. We are thrilled you loved your stay at Bitterroot Escape and appreciate your review. We hope you can enjoy Whitefish with us again soon; thank you for choosing Natural Retreats!
Unit was clean, beautiful and very welcoming. Was a perfect fit for our traveling family. Loved the location and the jacuzzi was perfect after long days of hiking.
Note that the there is no elevator so the 3rd story units could add to your fitness routine.😊
Reply from Natural Retreats2025-09-15
Hello, Hollis. We are delighted that Baker Loft 303 was perfect for your family to relax after a beautiful hike. We hope to welcome you back to Whitefish soon. Thank you for choosing Natural Retreats!
We loved the hot tub. We used it everyday. The kitchen was awesome and well equipped. The decor was modern and inviting. The beds were very comfortable. We loved everything about the condo including the location.
Reply from Natural Retreats2025-09-12
Hi, Greg. We are thrilled you had a wonderful Whitefish getaway and found the condo well-stocked. Thank you for sharing your experience with Natural Retreats. We hope to welcome you back soon!
We had the most INCREDIBLE stay at The Last Best Chalet. I’ve woken up every day since depressed that I’m not still there. The house is stunning, the amenities top notch, the views unreal, and location is unbeatable. I’ll never be over it and I’ll scream from the rooftops to grab your fav people and book it! For any time of year, you won’t regret it. It’s a home you won’t want to leave, and will keep wanting to go back to.
Reply from Natural Retreats2025-09-04
Hi, Carly. We are thrilled you loved your stay at The Last Best Chalet and hope to welcome you back soon. It is a pleasure having you as our guest. Thank you for choosing Natural Retreats!
We’ve rented multiple times through Natural Retreats and have had a great experience every single time, without fail. There’s always great communication before and during our stays, and the homes are always clean and nicely appointed. We will continue to search first on the Natural Retreats website anytime we need a vacation rental!
Reply from Natural Retreats2025-09-03
Hi, Michael. Thank you for taking the time to share your experience with Natural Retreats. It's always a pleasure having you as our guests, and we're looking forward to your next getaway!
I went and experienced fantastic natural beauty and perfect rest. The sunrise on the balcony at the back of the house is a touching bonus
Reply from Natural Retreats2025-09-03
Hi, Jong. We are thrilled you loved your stay in Mammoth Lakes and appreciate you taking the time to share your experience. We hope to welcome you back to this beautiful area soon. Thank you for choosing Natural Retreats!
The place was perfect for us. Sister stayed with us week one. Daughter week two. Everyone had their own floor. Great amenities. Great location. Very private. We could even walk to the lake and downtown Whitefish. Glacier only 30 miles away. Very thankful. Great management group.
Reply from Natural Retreats2025-09-03
Hi, Tom. We are thrilled that Scout's Retreat was the perfect home for you and your family to enjoy a relaxing Whitefish getaway. Thank you for sharing your experience with Natural Retreats; we hope to welcome you back soon!
How do you summarize the perfect vacation? Like this - It was the first vacation we ever went on where the entire family wept that it was over. After a long and arduous year, a Montana getaway for this East Coast family was much-needed therapy. The house was AWESOME. The appliances and decor were all first-class. The decks offered views of Lost Loon Lake and allowed my family and me to see Bald Eagles, deer, and turkeys. We made it a nightly event to watch the turkeys roost. The house was just minutes from Downtown Whitefish, allowing us to gather food and snacks, supplies, go to dinner, and pick up gifts and souvenirs. The 40-minute ride to Glacier NP offered us the ability to hike, kayak, and see wildlife (we saw a Grizzly on one of the days). The vacation was perfect! The house has all the amenities one would want. It has a bit of a quirky design in that you have to walk through a bathroom and closet to get to the master bedroom, but once you are there, you have total privacy. At first, I thought it was odd, but as I made the journey to my hidden bedroom each day, I began to think of it as a fabulous little retreat. My entire family had a blast. Depending on the time of year, there is a noticeable temperature difference between the first floor, which opens out to the backyard/lake, the first floor, and the top floor. The upstairs gets a little warmer, but the air conditioner and fans made it perfect - you have to take a moment to learn to adjust things to your liking. I highly recommend this house to anyone seeking a connection with nature, a chance to escape the world for a while, yet still enjoy the comforts of home. A 10 out of 10! You would never be disappointed renting this home.
Reply from Natural Retreats2025-08-26
Hi, William. We are thrilled to hear you had a spectacular stay in Whitefish with your family, and we appreciate you taking the time to share your experience. Welcoming you to Montana is a pleasure, and we hope you can enjoy this beautiful area with us again soon. Thank you for choosing Natural Retreats!