Natural Retreats offers a distinguished selection of luxury properties in iconic destinations across the United States. Whether you’re looking to hit the slopes in Park City, mush through the forest by dogsled in Whitefish, or enjoy a week on the links in Palm Springs—we have the home for you. Each city has a dedicated local team that provides personalized service to help you and your loved ones make the most of your stay.
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Is Natural Retreats legit?
Natural Retreats (www.naturalretreats.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. 89% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; 39 of them were added in the last 12 months. Last updated 2026-08-31.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the stunning mountain views, convenient locations close to downtown, and exceptionally well-equipped homes. Guests often mention that properties are clean, beautifully maintained, and feature wonderful relaxation amenities like hot tubs. People consistently highlight the exceptional attention to detail and smooth check-in procedures that make vacations special.
Some reviewers were not happy with property temperature control and maintenance, noting specific problems like warm rooms or cleanliness concerns upon arrival. A few visitors also experienced discomfort from poor upkeep and reported that these issues negatively impacted their stay.
Auto-generated from all reviews of this business. For reference only.
Clean, beautiful, relaxing. Ever bathroom had a little care packet. Dish soap and even Laundry soup. Best experience ever
communication was beyond my expectations
So friendly
Only downside is the WiFi. If you need service for work meetings ect…. You’ll have to go down the hill to town or pool area. WiFi was not strong ( Maybe look into Starlink )
Reply from Natural Retreats2025-06-30
Hi, Kris. We are delighted you had a relaxing getaway at Mountain Magic #73 and appreciate your review. It is a pleasure having you as our guests, and we hope to welcome you back to the Smokies soon!
Everything, from beginning to end, was perfect for us.
Reply from Natural Retreats2025-06-27
Hi, Ginger. We are delighted you had the perfect Big Sky getaway at Inspiration Point and appreciate you reviewing your stay. We hope to welcome you back soon; thank you for being our guests!
Absolutely wonderful stay in Big Sky. The home was more stocked than we anticipated! Very close to local hiking and only an hour from Yellowstone. The beds were extremely comfortable and the hot tub was a great option at the end of a long day. I would absolutely recommend this property and would stay here again if given the opportunity.
Reply from Natural Retreats2025-06-27
Hi, Rose. We are thrilled you had a fabulous stay in Big Sky and appreciate you sharing your experience with Natural Retreats. Thank you for your recommendation; we hope to welcome you back soon!
Wonderful stay! This was such a welcoming and comfortable condo in a perfect location in Park City. The space was well-equipped, clean, modern, and quiet, with tons of great restaurants and shops just outside the entrance. It was an ideal home base for relaxing between explorations of the area!
Reply from Natural Retreats2025-06-24
Hi, Jennifer. We are thrilled you had a wonderful stay at Mountain Luxe Retreat on Main and appreciate you taking the time to share your experience. Having you as our guest is a pleasure, and we hope to welcome you back to Park City soon!
Beautiful home! Great location. VERY close to town. Parking was easy on the streets nearby… we didn’t even use the garage! Hot tub was perfect right outside the door and the decks gets morning soon which made for glorious mornings. HIGHLY RECOMMEND! One note… the bedrooms have thick curtains instead of doors (I’m guessing it’s for code reasons) but that didn’t bother us! Enjoy!
Reply from Natural Retreats2025-06-02
Hi, Melissa. We are pleased you enjoyed Glacier Grandeur's beauty and great location and found the decks perfect for enjoying your mornings. Thank you for choosing Natural Retreats. We hope to welcome you back to Whitefish soon!
We enjoyed the beauty and serenity of the area as well as the ample size and amenities of the cabin.
Reply from Natural Retreats2025-06-02
Hi, Treye. We are thrilled you had a relaxing stay and appreciate your review. Having you as our guest is a pleasure; thank you for choosing Natural Retreats!
Absolutely Perfect – A True Home Away from Home!
Our stay at the Stillwater Log Home in Whitefish was nothing short of incredible. From the moment we arrived, we were welcomed with warmth, care, and attention to detail that made us feel instantly at home. Fred was amazing – responsive, thoughtful, and clearly passionate about making each guest’s experience exceptional.
The home itself is absolutely stunning – beautifully crafted, immaculately maintained, and filled with charm. It felt more like staying in a beloved family home than a rental. Every single detail, from the cozy furnishings to the well-equipped kitchen and thoughtful touches throughout, was perfect. Even the smallest needs were anticipated and catered for, which made our stay effortless and relaxing.
Location-wise, you couldn’t ask for more – it’s ideally placed near Bigfork, Flathead Lake, and Glacier National Park, making it a perfect base for adventure or just quiet Absolutely Perfect – A True Home Away from Home!
Our stay at the Stillwater Log Home in Whitefish was nothing short of incredible. From the moment we arrived, we were welcomed with warmth, care, and attention to detail that made us feel instantly at home. Fred was amazing – responsive, thoughtful, and clearly passionate about making each guest’s experience exceptional.
The home itself is absolutely stunning – beautifully crafted, immaculately maintained, and filled with charm. It felt more like staying in a beloved family home than a rental. Every single detail, from the cozy furnishings to the well-equipped kitchen and thoughtful touches throughout, was perfect. Even the smallest needs were anticipated and catered for, which made our stay effortless and relaxing.
Location-wise, you couldn’t ask for more – it’s ideally placed near Bigfork, Flathead Lake, and Glacier National Park, making it a perfect base for adventure or just quiet time surrounded by Montana’s natural beauty.
If you’re looking for a place that blends rustic charm with top-tier comfort and thoughtful hospitality, Stillwater Log Home is totally amazing – we can’t recommend it Absolutely Perfect – A True Home Away from Home!
Our stay at the Stillwater Log Home in Whitefish was nothing short of incredible. From the moment we arrived, we were welcomed with warmth, care, and attention to detail that made us feel instantly at home. Fred was amazing – responsive, thoughtful, and clearly passionate about making each guest’s experience exceptional.
The home itself is absolutely stunning – beautifully crafted, immaculately maintained, and filled with charm. It felt more like staying in a beloved family home than a rental. Every single detail, from the cozy furnishings to the well-equipped kitchen and thoughtful touches throughout, was perfect. Even the smallest needs were anticipated and catered for, which made our stay effortless and relaxing.
Location-wise, you couldn’t ask for more – it’s ideally placed near Bigfork, Flathead Lake, and Glacier National Park, making it a perfect base for adventure or just quiet time surrounded by Montana’s natural beauty.
If you’re looking for a place that blends rustic charm with top-tier comfort and thoughtful hospitality, Stillwater Log Home is totally amazing – we can’t recommend it highly enough! highly enough! time surrounded by Montana’s natural beauty.
If you’re looking for a place that blends rustic charm with top-tier comfort and thoughtful hospitality, Stillwater Log Home is totally amazing – we can’t recommend it highly enough!
Reply from Natural Retreats2025-05-19
Hi, Allen. We are thrilled you had an incredible Whitefish getaway and felt perfectly at home at Stillwater Log Home. Having you as our guest is a pleasure, and we hope to welcome you back soon. Thank you for choosing Natural Retreats!
Excellent communication prior to arrival, we were met on time for check in and received information prior to check out. Very easy to deal with and professional.
Reply from Natural Retreats2025-05-19
We are thrilled you had an excellent stay and enjoyed the service our team provided. It is a pleasure to have you as our guest, and we hope you stay with us again soon. Thank you for choosing Natural Retreats!
We loved this property! It was a perfect place to stay for our family of four. It was very clean, comfortable, well appointed, and stocked with everything you could possibly need.
Reply from Natural Retreats2025-04-17
Hi, Jeffrey. We are thrilled that you loved your stay at Creekhouse 1380 and appreciate you sharing your family's experience. We hope you can enjoy Mammoth Lakes with us again soon!
Hi, Chuck. We are delighted you had a spectacular Mammoth Lakes getaway staying at Bridges 102, and we appreciate your review. We hope to welcome you back soon. Thank you for choosing Natural Retreats!
We had a wonderful weekend with family. We love the cabin! We come to the same cabin every year, it feels like coming home. Everything is very comfortable. Some of the family went skiing, the little children played in the snow and went tubing. We love to go down to Truckee and wander around and have lunch! Nature Retreats was very responsive to any issues if they arise. Our favorite place for our family to come every year! We will be coming back next year!
Reply from Natural Retreats2025-04-08
Hi, Leota and Mark. We are thrilled that the Sierra Gold Home is the perfect fit for your family's ski getaway and appreciate you taking the time to share your experience with our team. Having you as our guests is always a pleasure, and we look forward to your next retreat!
Our annual family ski trip was completely tarnished due to severe mismanagement by Natural Retreats. The home had extensive issues...mold & unclean linens (filthy bath mats, stained towels). Broken & missing amenities (no hot water in 3/5 bathrooms, broken steam shower, unusable gas fireplace, no grill gas, garbage disposal out of order). Filthy & poorly maintained home (thick dust, dirt behind doors, broken handles, door framing damage). I had to drive all recovery processes...their guest relations is zero. Truly disappointing. It felt like I was bothering them to get anything done!
Reply from Natural Retreats2025-03-21
Hello. Thank you for sharing your feedback with us. Our goal is to provide our guests with the best possible experience, and we apologize that your vacation did not meet our standards. We are reviewing your stay with our team to address your concerns. We hope to offer you a better experience in the future, and we appreciate you being our guest.
Was charged $1,497 for pre-arrival cleaning services. Garage was flooded, BBQ not cleaned in months, hair in the master shower, master bed not set and so on. To avoid confusion, homeowner spent a fortune on the property ("Inspiration Point 14A" in Big Sky), but the management company is failing to properly service the property. If you're a homeowner, think twice which management team to hire.
Reply from Natural Retreats2025-02-27
Hello, Shlomo. Thank you for reaching out to share your experience. We apologize that the home did not meet our standards upon your check-in. We understand you were in contact with our team, who sent cleaners back to address these issues. Your feedback is greatly appreciated, and we hope you still enjoyed your time in Big Sky despite this setback.
Horrible! Lines kept stating operators are busy and would get back to us. I would be very cautious of going through this agency!
Reply from Natural Retreats2025-01-02
Hello, Sabino. We apologize you had a difficult time reaching our team during the holidays. Your feedback has been shared with our team, and we hope to serve you better in the future.
This company has no idea how to manage properties. We rented a house in Sun Valley, ID only to have maintenance and landscape trucks show up two days in a row (out of 5) and start spraying pesticides and doing landscaping while we were trying to enjoy the property. I called the manager and they said they had no idea anyone was scheduled to come. This is a HUGE security concern for renters. Unknown people can just show up pretending to be staff and this is how robberies happen. Not to mention we did not appreciate having to curtail our breakfast because pesticide was being sprayed all over the patio. The house had scalding hot water that we had to figure out how to turn down to prevent injuries. Flickering lights. Rock hard old mattresses with old pillows and a broken clothes dryer. For $2500/night I expected a very different experience for my 40th birthday. I have rented many homes throughout the years and I am thoroughly disappointed in this experience and would NEVER book any property under this company again.
Reply from Natural Retreats2024-08-28
Hello, Elizabeth. We apologize the lawn care company disrupted your stay and are reviewing your feedback with our team. We hope you enjoyed quality time celebrating your birthday despite this setback; thank you for being our guests.
I booked a property with Natural Retreats. It stated that there was a NO CANCELLATION policy, so non-refundable the day I signed the contract and paid in full. Shortly before we were to stay at the property, I received a phone call from this company saying there was a mistake with the booking and THEY needed to cancel. They offered 1 alternate place which was NOT as comparable or suitable. The only other choice we had was to allow THEM to cancel so we could get a full refund..without penalty..which made me laugh out loud! :(:(
I guess the non-cancellation policy only pertains to the Lessee not the lessor.
Because of the very short notice, we had to scramble to find another place. There were very few choices left and it ended up costing us significantly more. Future renters should be aware of the unreliability and untrustworthiness of this agency. When I complained to them, they stated that it says in their policy that they are allowed to do this. It's unethical and unacceptable and there are absolutely no consequences or accountability on their part!
Reply from Natural Retreats2024-07-30
Hello, Janet. Thank you for sharing your experience. We understand how frustrating having to change plans can be, and we apologize we did not have an alternative option that worked for your group. We are so happy to hear you were able to find alternative accommodations, and we hope you all enjoyed your summer getaway.
The Big Red Barn was an awesome place to stay. Plenty of room for our 3 families. Very clean and maintained very well. The kids loved the game room and the swim spa. We loved sitting on the front deck just listening and watching the wildlife. I highly recommend choosing this property to rent! We all had a great time. It is also very convenient to everything you may need.
Reply from Natural Retreats2024-06-02
Hi, Rhonda. We are thrilled that "Big Red Barn" was the perfect property for your families' Smoky Mountain getaway. We appreciate your recommendation and hope to welcome you back soon!
This company goes the extra step! They communicate all the information needed for the stay including additional information about the area. Any issues are address immediately and professionally. The property was very clean and the starter set of supplies were very generous. Chore-free check out was a big plus. Exceptional operation, looking forward to future stays with Natural Retreats. Stayed in Big Sky Fairways 2.
Reply from Natural Retreats2024-06-02
Hi, Pat. We are delighted you loved your Big Sky getaway and appreciate you sharing your experience with our team. We hope to welcome you back soon; thank you for choosing Natural Retreats.
Natural Retreats was wonderful to work with. They keep you informed every step of the way. They also make you feel special by leaving little treats for you to start your stay. Great job Natural Retreats!!!
Reply from Natural Retreats2024-06-02
Hi, Donna. We are delighted you had a relaxing getaway and found our team informative and helpful. It is a pleasure having you as our guest; we hope you revisit us soon!
The check in process was very easy, you receive a text message from the team and email with check in instructions. I called directly and talked to Michael to inform we would be having a late check in. They accomodated the request with no issues and right when we arrived at 530pm there was another gentleman named Mike there waiting to check us in. He went through the property showed us how to use the hot tub remote and where all the amenities were. The place was clean, great art work and felt like home. The place has everything you need for a nice stress free Golf weekend trip. This is a properly run business, with process and structure making the quality of service high.
Reply from Natural Retreats2024-05-09
Hi, Chan. We are delighted Casa Colibri was the perfect home for your Palm Springs getaway and appreciate you sharing your experience with our team. Thank you for being our guests; we hope to welcome you back soon!
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