Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
Written by the business, not verified by us.NorthShore Care Supply (www.northshorecare.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 23% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-12.
W awesome service great people they help you if you need anything and they always have taken very good care of me for that I thank them
Hello Scott, thank you so much for taking the time to share such kind words about our company. We always strive to go above and beyond for our customers, and I'm so glad it shines through that way! Please never hesitate to reach out. As always, we are here and happy to help!
The shipment was in good time. I like the pads, they don't irritate my skin. I hope my brother likes guards.
Peggy, thank you so much for the wonderful review! We're so glad to hear the pads are working out so well for you! We also hope that your brother likes guards! If for any reason, they do not work out for him, please reach back out to us. We'd be happy to assist him in finding the right product for his needs!
I have been using Megamax briefs for a good year and a half so far. They are the best fitting, most comfortable and most importantly the most absorbent briefs I have ever found. I have tried many others over the years and have to say the Megamax briefs give me complete confidence that I will stay dry through the night without question. I have never had a single leak anywhere from these. I trust North Shore for my incontinence needs and will continue to be a faithful customer for many years. Thank you. 😊
Hello Steve, Thank you for your feedback. We value all of our customers feedback when given. Northshore Care Supply is honored to provide good quality incontinence product to our customers and will continue to do so. Have yourself a wonderful day and we look forward to hearing from you soon. --------------------------------------------------------------------------------------------------------------- Please feel free to reply to this email with any further questions or comments. We greatly value your feedback. Our support hours are: (Central Time) Weekdays: 6am to 10pm Weekends: 8am to 8pm For fastest response, please feel free to call or text 800-563-0161 during these support hours. We're always happy to help! Sincerely,Jaron[https://www.northshorecare.com/]NorthShore(TM) Be Dry. Be Confident. Be You. [https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjgwMDQ5MjUyOTksImRvbWFpbiI6Im5vcnRoc2hvcmVjYXJlLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjo1OTM5ODd9.PYyo04ctqECsv9eYv88yWAoUVN8iU5tdbJZV5v4e4ik] [https://www.northshorecare.com]NorthShore Care Supply | NorthShore.com [https://www.northshorecare.com] [http://support.northshorecare.com/helpdesk/tickets/www.NorthShoreCare.com]Phone or Text: (800) 563 – 0161Facebook Messenger [https://www.facebook.com/messages/t/northshorecaresupply]FB Messenger [https://www.northshorecare.com/images/fbmessengerincon10x10.png] [https://www.facebook.com/messages/t/northshorecaresupply]
Product and delivery are always exceptional.
Hello Kit, thank you very much for the kind words! We truly appreciate you taking the time to leave us such a wonderful review! Please let us know if you ever need any further assistance. We are always happy to help!
I go to what I ordered in a timely manner, and even received some samples- who doesn't love that?!
Anthony, we're so glad to hear you received your order on time, and that you loved the free samples we had sent! We're so grateful to have you as a customer! Please never hesitate to reach out if you need any additional assistance. We are always here and happy to help!
Love Northshore. Site provides everything you need to know including sizes. Price is good. Easy to order. Arrives quickly.
Hello Kathleen, thank you very much for your kind feedback! You are a valued customers of ours. Please let us know if we can be ever of further assistance to you, we are always happy to help!
I love Northshore products. Very high quality diapers. I will only use Supreme and Megamax briefs.They are the best plastic diapers out there. Than you Northshore!
Hello Justin, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
On 7/16/19 I purchased my normal ConfiDry 24/7 size Medium. Always a perfect fit. I also decided to change it up a little. I purchased the Crinklz Aquanaut as well. I have always been a Plain Jane kind of guy and though it might be fun to wear a printed brief rather then simple white. What I didn't realize is that these are made by the same company as BetterDry. The problem is they run really small. If I realized this, I would have purchased the Large Size. Going back to the reviews, it's been made very clear by others who produces these and how small they run. I wish they would have put this in the product description. Next time, it I still want to try printed, I may try the Large or just move onto the Dotty brief. if I do switch to Dotty, I know I'll spend time in the reviews to figure out which size to get. So, the conclusion of this review is simple, I love Northshore Care. They have some of the best customer service of any company I've purchased from. They are the Nordstrom of incontinence supplies. Anytime I've reached out to them with question they have responded quickly and completely. They never make you feel dumb or foolish. My one ask is that if they know a product runs small, PLEASE list this in the product description.
Hello Scott, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. Also for the feed back on not only one of our products! We also will take your feedback and work our best to fit your requests. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
fast service, great product. best tapes.
Hello William, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
I was very happy with the way my request and speed of order was handled. Customer service was very helpful and knowledgeable.
Hello Evelyn, thank you very much for your kind feedback! You are a valued customers of ours. Please let us know if we can be ever of further assistance to you, we are always happy to help! [https://www.northshorecare.com/] [https://www.facebook.com/messages/t/northshorecaresupply]
Love how fast they ship out the product. excited to try out the megamaxes and see how they are!!!
Hi Alex! Thank you very much for your kind feedback! We look forward to hearing how the MegaMax work out for you. You are a valued customers of ours. Please let us know if we can be ever of further assistance to you, we are always happy to help!
Service was great. Product did not suit my needs.
The Megamax is now my new favorite. As a poor college student, there are affordable, absorbent and snug. With the extra length on the XL and wing width, i somewhat feel less fat as most brands that label XL can be too tight.
Hello, thank you so much for taking the time to leave us such great feedback! I'm so glad to hear the MegaMax is working out so well for you, and that it comfortable and affordable for you! Please let us know if you need any further assistance. We are always happy to help!
Excellent product, shipping was super fast
Thank you so much for your kind words. We really appreciate you taking the time out to share you experience with us. We consider ourselves fortunate to have you as our customer! We look forward to working with you again in the future!
Always quick accurate service never waitin too long for an order.
Joshua, Thank you so much for this feedback! We highly appreciate you here at Northshore! --------------------------------------------------------------------------------------------------------------- Please feel free to reply to this email with any further questions or comments. We greatly value your feedback. Our support hours are: (Central Time) Weekdays: 6am to 10pm Weekends: 8am to 8pm For fastest response, please feel free to call or text 800-563-0161 during these support hours. We're always happy to help! Sincerely,Cindy N[https://www.northshorecare.com/]NorthShore(TM) Be Dry. Be Confident. Be You. [https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjgwMDQ5MjUyOTksImRvbWFpbiI6Im5vcnRoc2hvcmVjYXJlLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjo1OTM5ODd9.PYyo04ctqECsv9eYv88yWAoUVN8iU5tdbJZV5v4e4ik] [https://www.northshorecare.com]NorthShore Care Supply | NorthShore.com [https://www.northshorecare.com] [http://support.northshorecare.com/helpdesk/tickets/www.NorthShoreCare.com]Phone or Text: (800) 563 – 0161Facebook Messenger [https://www.facebook.com/messages/t/northshorecaresupply]FB Messenger [https://www.northshorecare.com/images/fbmessengerincon10x10.png] [https://www.facebook.com/messages/t/northshorecaresupply]
Extremely pleased with your products and how quickly you ship. The quality is excellent. Sizing was accurate, too.
Hello, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
everything is done promptly and without delay.. good service and excellent wipe..
Hello, thank you for taking valuable time out of your day to leave feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help! [https://www.northshorecare.com/]
Received the sample pack very quick. Haven't tried the max pads yet because I am waiting for an opportune time.
Hello David, thank you for taking the time to leave us such a wonderful review. I'm glad you received your samples quickly and was able to try a few. I do hope the other work out well for you! Please let us know if you need any additional assistance. We are always happy to help!
Sent out the free sample on time. Did not like the product.
Hello Shelley, I'm so glad to hear you received your samples on time, but so sorry that the ones we sent did not work out for you! We would be happy to send you out different ones if you were interested? Please do not hesitate to reach back out! We are always here and happy to help!
I am very impressed with the North Shore company of products and also with customer service. Customer service is very helpful, their products are very good, and I will continue to shop with this company.
Traci, you are so kind to say such wonderful things about our company. I'm so glad to hear that you not only love our products, but that our care experts have been just as helpful! We certainly hope you continue to stay such a loyal customer with us. If there is anything we can assist you with further, please never hesitate to reach out. We are always happy to help!
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