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Written by the business, not verified by us.NorthShore Care Supply (www.northshorecare.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 23% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-12.
They keep making thier website more cumbersome and slower and slower and slower and slower. It use to take 3 or 4 clicks and you were done. Now you must search and search, fill out forms and then go through a tenuous checkout. These people don't listen. They are loosing business because they have a poor webmaster. If you like waiting for page after page to load and like lots of pop ups, this is the site for you!
Northshore sells the only incontinence briefs that work for me at night.
Hello, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help! [https://www.northshorecare.com/]
I ordered a product thinking it was one thing but it was not. When I contacted them so I could return it for what I really wanted, they told me not to return the item and they sent a replacement anyway. Unbelievable! Thank you for such wonderful service!
Susan, thank you so much for your kind words about our company. We always strive to go above and beyond for our customers, and I'm very glad to hear you were taken care of so well! Please never hesitate to reach out if you need any additional assistance. We are always happy to help!
From an order fulfillment standpoint, you can not beat Northshore. Their customer service and prices are five stars. Sadly, Northshore makes it impossible to use their website without getting spammed with Northshore diaper ads on everything. This is despite me deselecting all of the cookies. I tried to use incognito windows, but Northshore has made it virtually impossible to complete an order or even look at their website while using an incognito window. Minus three stars for the previous paragraph.
Hello David, Thank you so much for the feedback we greatly appreciate. We have had some issue with our website which we are working on. We want to make the experience easier and pleasant. I am so sorry for the spam you received. Please give us a call we would be more than happy to help and place the orders for you. We are always happy to help!
NorthShore Care is an excellent company that is innovating the incontinence industry. New products and great customer service is why I come to them first for my needs.
Andy, thank you so much for the wonderful review. It is so nice of you to say such kind things about our company and customer service! Please let us know if you ever need any additional assistance. We truly are always happy to help!
Finding what I was looking for online was immediately easy and successful with NorthShore Care Supply. Picking up the order at my nearby Walgreens was also easy and made the process more practical.
Karen, I'm so happy to hear we were able to assist you in finding the right product for your needs. And that the Walgreens pick up option was such a success for you! Please let us know if you ever need assistance in the future. We are always happy to help!
got north shore mega max size med diapers and I have to say I just love them. when they sent me 2 free samples of the mega max small I did not think they would fit me. but I was wring, they fit so good I will be buying some of the north shore mega max small
Hello Verlyn, thank you so much taking the time to share such wonderful things about our company! I'm so glad we were able to assist you in finding the correct size and product for your needs, and that they worked out so well! Please let us know if you need any additional assistance. We are always here and happy to help!
I tried the NorthShore Diapers Sample and I really like how it hold up during the night until the next mourning with out any accident.To me it's a good brand to buy I Wii be looking into buying them soon.
Hello Sequell, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much and look forward to keep doing business in the future! Please let us know if we can ever be of further assistance to you, we are always happy to help! [https://www.facebook.com/messages/t/northshorecaresupply]
Hello Tammy, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
got more samples than i thought and so far was grateful what you send. i havent tried all of them yet but working on a few things at a time the underwear was a little more bulky than i expected but it work as far as holding my urine in overnight. thanks for sending me different things i can try.
While definitely not AB universe or Bambinos in quality, the price versus the quality is much better with Northshore.
Hello Afril, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
My experience so far, is best custermer service I have had in a long time..Thanks North shore! I will be ordering more of your great product!
Randall, thank you so much for taking the time to share such kind words about our company! We always strive to go above and beyond for our customers, and I'm very glad it shows! :) Thank you for being such a valued customer!
Thanks excellent product
Hello Eva, thank you very much for leaving us such a great review! We're so glad to hear you like our products and felt compared to share it with us! We certainly appreciate you as a customer. Always know we are here to help if you need any further assistance!
very expensive
Hi Billy, thank you for your feedback. We would greatly appreciate the opportunity to speak with you to resolve this issue but have been unsuccessful in our attempts to reach you. Please feel free to contact us at your earliest convenience. Our care experts can be reached at 800-563-0161, or you can email [email protected], or feel free to use our LiveChat service directly from our website. We value you as a customer and we hope to hear from you soon! We're always happy to help!
They work very well The best i have ever ised.
Hello, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
Good brand but. Don't like samples pocliy. When don't have money won't. Send sample
Northshore care supply is always super nice to their customers and helpful in many ways. they always know how to put a smile on their customers face
Service has been extraordinary and these briefs are more comfy than anything I’ve EVER worn...and I mean from homemade bloomers to Tpo of the Line lingerie.
Thank you so much for your kind words. We really appreciate you taking the time out to share you experience with us. We consider ourselves fortunate to have you as our customer! We look forward to working with you again in the future!
Thank You For Your Samples that You Sent My Order too Me Last week,n They Are Great Diapers and Pads.! I Will be Ordering More From you Soon Next Month on July Order.!!
Hello, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
I really loved the products that I got to sample
Hello, thank you very much for your kind feedback! You are a valued customers of ours. Please let us know if we can be ever of further assistance to you, we are always happy to help!
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