Excellent service.
Prompt service. Good products.
Reply from NorthShore Care Supply2019-06-21
Thank you for your feedback, we appreciate you taking the time to share with us. We appreciate your business very much.
About NorthShore Care Supply
Data updated- Website
- www.northshorecare.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 23% (3/13)
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About this business
Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
Written by the business, not verified by us.Is NorthShore Care Supply legit?
NorthShore Care Supply (www.northshorecare.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 23% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
I love the products and they protect my…
I love the products and they protect my mattress from my growing toddler but I never received the wipes that was stated in the invoice.
As always
As always, NorthShore comes through with the right product for me (X Top) and fast delivery.
Reply from NorthShore Care Supply2019-06-20
Hello John, thank you for taking valuable time out of your day to leave feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
Good products
Good products, fast shipping, helpful staff.
Reply from NorthShore Care Supply2019-06-20
Hello Jospeh, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. Thank you for allowing NorthShore Care Supply on being your provider. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
Northshore has the best service and…
Northshore has the best service and prices around! I will always come back for my incontinence needs! Being 35, that will be for a long time!
Reply from NorthShore Care Supply2019-06-21
Hello, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
I have only ordered samples so farSatisfied c
I have only ordered samples so far. I received the samples in two days. I was given more than i could have ever hoped for. I am deciding which of the items I will order’. I was so satisfied with everything that I received. I’m very impressed with North Shore!
Reply from NorthShore Care Supply2019-06-19
Hello Stephanie,thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
Very helpful and friendly staff
Very helpful and friendly staff. I love North Shore products.
Reply from NorthShore Care Supply2019-06-18
Hello, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
Products are comfortable but could be…
Products are comfortable but could be more absorbent
Reply from NorthShore Care Supply2019-06-21
Hello, thank you for your feedback. We would greatly appreciate the opportunity to speak with you to help find a better product for your needs but have been unsuccessful in our attempts to reach you. Please feel free to contact us at your earliest convenience. Our care experts can be reached at 800-563-0161, or you can email [email protected], or feel free to use our LiveChat service directly from our website. We value you as a customer and we hope to hear from you soon! We're always happy to help!
The pads and wipes from Northshore work…
The pads and wipes from Northshore work very well to keep my mom feeling clean. The products kept her feeling secure she could get through the day dry. Highly recommend.
Reply from NorthShore Care Supply2019-06-18
Hello, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
Incredible service
So I put my order in on the weekend hoping to get it by mid-week. It arrived MONDAY! Right product, right price better than right delivery, right NOW delivery. Thank you NorthShore Care Supply.
Reply from NorthShore Care Supply2019-06-19
Hello Damien, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. Thank you for choosing NorthShore as your provider. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help! [https://www.northshorecare.com]
Their customer service is exceptional
Their customer service is exceptional. I recieved my free productss samples so quickly. I received emails from them making sure they were sending the right size etc. I have not used all the products yet, but they may be getting a new client. My incontinence problem is a sensitive subject, between my husband & myself. because of the burden it puts on our finances., & I feel so worthless sometimes, It's so nice to have such wonderful & supportive Customer service.
Reply from NorthShore Care Supply2019-06-18
Thank you so much for your kind words. We really appreciate you taking the time out to share you experience with us. We consider ourselves fortunate to have you as our customer! We look forward to working with you again in the future!
Speedy shipment
Reply from NorthShore Care Supply2019-06-17
Thank you for your feedback, we appreciate you taking the time to share with us. We appreciate your business very much.
Samples are very helpful in decision making.
Very helpful with samples to determine the right product for a loved one's challenges to live a normal life with incontinence.
Reply from NorthShore Care Supply2019-06-18
Hello Aliece, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
Fast service
Fast service; great product!
Reply from NorthShore Care Supply2019-06-17
Hello, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
The product is very good
The product is very good, but the price seems to be going up every time I reorder! Also, it’s very hard to change order date on line, you end up having to call anyways. The program isn’t set up right. I keep telling them on the phone about it, but nothing is ever done!
Reply from NorthShore Care Supply2019-06-24
Hello, thank you for your feedback. We would greatly appreciate the opportunity to speak with you to resolve this issue but have been unsuccessful in our attempts to reach you. Please feel free to contact us at your earliest convenience. Our care experts can be reached at 800-563-0161, or you can email [email protected], or feel free to use our LiveChat service directly from our website. We value you as a customer and we hope to hear from you soon! We're always happy to help!
So far so good
So far so good. Waiting to receive first order.
Reply from NorthShore Care Supply2019-06-14
Thank you for your feedback, we appreciate you taking the time to share with us. We appreciate your business very much.
Best company for adult diapers
Best company for adult diapers, they have always been my go to
Reply from NorthShore Care Supply2019-06-14
Hello Nick, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
i absolutely love these
i absolutely love these! But I find these quite expensive.
Reply from NorthShore Care Supply2019-06-13
Hello Patricia, thank you very much for the wonderful review. We're so glad to hear you love our products, but sorry that you feel they are quite expensive. We hope you understand our products are made with a higher quality and absorbency than most others, which is why the cost can be a bit higher. I would recommend using booster pads to compensate for the cost. Please feel free to contact us for more information on these booster pads. We are always happy to help!
The package of samples were of great…
The package of samples were of great value to me and the seniors I work with, we all appreciated them. Thank you very much.
Reply from NorthShore Care Supply2019-06-13
Carolyn, thank you so much for reaching out and letting us know! We're so glad to hear the seniors you worked with loved our products. Know that we are all customer care experts and are always willing to assist anyone with finding the right products for their needs. Please never hesitate to reach back out! We are all happy to help!
Good selection of products and good…Will use again
Good selection of products and good delivery
Reply from NorthShore Care Supply2019-06-13
Thank you for your feedback, we appreciate you taking the time to share with us. We appreciate your business very much.
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