Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
Written by the business, not verified by us.NorthShore Care Supply (www.northshorecare.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 23% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-12.
Great products fast friendly service and very discreet packaging!
Hello, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
Confidry 24/7 diapers are best I've tried. Usually wear large but sample of medium fits better than any other diapers. Thick and very comfortable. This is my diaper from now on.
Hello David, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
Very helpful both ordering and returning Thank You
Hello Cathy, thank you for taking the time to leave us such great feedback! We're so happy to hear we were able to assist so well! But I am sorry to hear you had to return items. Please let us know if we can be of any further assistance. We are always here and happy to help!
Your prices are best when ordered direct - better than Amazon. Your products are superior, the speed of delivery excellent.
Thank you so much for your kind words. We really appreciate you taking the time out to share you experience with us. We consider ourselves fortunate to have you as our customer! We look forward to working with you again in the future!
I HAVE BEEN WAITING FOR ALMOST A WEEK FOR THE ITEM THAT I OREDERED TO ARRIVE. IT HAD TO BE SHIPPED TO WALLGREEENS , NOT MY HOME ADDRESS.!!!!!!!!! WHY????????
Hello Carmelita, Thank you for reaching out to us. I sincerely apologize for the inconvenience you experienced. We have made updates to our website and this appeared to be a rare glitch that affected your order. I understand the importance of receiving needed products in a timely manner. For that reason, I've processed a request to refund the freight cost for this order in the amount of $10.95. It will be processed within 1-2 business days. I thank you for giving us the opportunity to assist with your needs. I'm always happy to help! --------------------------------------------------------------------------------------------------------------- Please feel free to reply to this email with any further questions or comments. We greatly value your feedback. Our support hours are: (Central Time) Weekdays: 6am to 10pm Weekends: 8am to 8pm For fastest response, please feel free to call or text 800-563-0161 during these support hours. We're always happy to help! Sincerely,Cindy C[https://www.northshorecare.com/]NorthShore(TM) Be Dry. Be Confident. Be You. [https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjgwMDQ5MjUyOTksImRvbWFpbiI6Im5vcnRoc2hvcmVjYXJlLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjo1OTM5ODd9.PYyo04ctqECsv9eYv88yWAoUVN8iU5tdbJZV5v4e4ik] [https://www.northshorecare.com]NorthShore Care Supply | NorthShore.com [https://www.northshorecare.com] [http://support.northshorecare.com/helpdesk/tickets/www.NorthShoreCare.com]Phone or Text: (800) 563 – 0161Facebook Messenger [https://www.facebook.com/messages/t/northshorecaresupply]FB Messenger [https://www.northshorecare.com/images/fbmessengerincon10x10.png] [https://www.facebook.com/messages/t/northshorecaresupply]
Order was easy to place. It arrived quickly as promised.
We really appreciate you taking the time out to share you experience with us. We consider ourselves fortunate to have you as our customer! We look forward to working with you again in the future!
Requested two different samples of Northshore products to try. I was meet with great customer service and willingness to help me.
Thank you so much for your kind words. We really appreciate you taking the time out to share you experience with us. We consider ourselves fortunate to have you as our customer! We look forward to working with you again in the future!
Dry 24/7's are fantastic and they really do keep you dry.
I have bought diapers from North Shore for about a year now. I like their products and you can't beat their diapers. The diapers are well made, and are decently priced. Now they added an ABDL section which is great. I hope they start selling different items as well.
Hello, thank you for taking valuable time out of your day to leave such wonderful feedback! I am so glad the products have worked out so well for you! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
The samples sent me arrived very quickly and at least one will be ordered
Hello Ira, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
I had to put my dad in a nursing home recently and was having trouble finding good diapers as he has been dealing with a bad rash. I was having trouble deciding and called them directly to ask questions. I spoke to a wonderful lady named Janet who was so nice and offered to send some samples. Imagine my surprise when I got a box full of samples. I was so surprised and was so happy I had already ordered some and they are such a nice quality and so so much better than what we were using. What a great and caring company
Hello Meg, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
Delivery was timely. I will try using our neighborhood Walgreens next time now that I know that's maybe an option. Product is awesome. Mom likes both the diaper brief and the pull ups.
Hello Shen, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
everything was great no problems at all only thing is I bought the wrong size way to big can't return already opened and tried them if I had the right size would love them
They have excellent products, but the outstanding customer service is what will always keep me as a customer.
Hello, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
Ordering was easy. Fast shipping. I use these pads for my dogs when I have to leave them in the house for an extended period of time. Very absorbent. Would order again.
Hello Carol, thank you for taking valuable time out of your day to leave such great feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
NorthShore has been amazing since the first time I contacted them. From sending free samples so that we could find the correct size, to replacing a lost order (Fed Ex issue, not NorthShore's) and refunding the shipping cost since we didn't get it the next day like we normally do. They have excellent products, but the outstanding customer service is what will always keep me as a customer.
Hello, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
They sent me completely free samples and the supreme lite breifs are comfortable and secure even with it 3/4 soaked and I still felt dry and had no leaks in the mediums I'm waiting to try the mega Max but I will be ordering from them soon I like the colors on the supreme lite thank you .and I have now used the mega Max and it is awesome no leaks all night and very comfortable for a thick diaper and the tapes hold well no problems and it stays in place even soaked half way and you still feel dry and secure and the plastic is very quiet under clothes . You will not waist your money on these .
Hello Christopher, thank you for taking valuable time out of your day again to leave such awesome feedback! We are so happy to hear that our products are working for you. We appreciate your business very much and value you as our customer. Please let us know if you need any further assistance, we are always happy to help!
Excellent quality. My samples were very well made and fit Just right. As far as I'm concerned I will be buying my incontinence products from Northshore.
Hello, thank you very much for your feedback! We are very happy to hear that our products are working great for you. We value you as a customer very much, please let us know if we can ever be of further assistance to you, we are always happy to help!
The employs help me with everything I need!!!!!!!!!!!!!! THANKS!!!!!!!!!!!!!!!
Hello, thank you very much for your kind feedback! You are a valued customers of ours. Please let us know if we can be ever of further assistance to you, we are always happy to help!
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