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Vehicles & Transportation

National Tire & Wheel

ClaimedCollecting reviews

102 reviews

4.7102 reviews
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About National Tire & Wheel

Data updated
Website
www.ntwonline.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
31 reviews
Replies to negative
100% (6/6)
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About this business

National Tire & Wheel Off Road Tires Wheels & Accessories for 4x4 Trucks, SUV's and Jeep Vehicles.

Written by the business, not verified by us.

Is National Tire & Wheel legit?

National Tire & Wheel (www.ntwonline.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

I worked with Joe at the Lakeridge NTW…

I worked with Joe at the Lakeridge NTW and was so impressed with the service and professionalism. Usually I expect to pay at least $500 or more when I take my car in for service. Usually, the technician looks at it and has a laundry list of things that need to be done. Not in this case. Joe gave me a quote, and there were no suprises. The service was great and the cost was exceptional.

Haven’t received my tires

Reply from National Tire & Wheel2026-02-09

Esteban, We are in Wheeling, WV. You are in Texas. We received the order on 1/29 (Thursday). We shipped the order on the same day. You received the tires on 2/4 (Wednesday), which is the same day that you posted this review. That is 4 business days from WV to TX. It can't get much better than that. I am not sure what you are complaining about. I would love to talk to you about it. You can call me at 1-800-847-3287 and ask for Mark.

Great priced tires, but FedEx sucks

Great price on tires fast getting them out the door, downfall using FedEx to ship I’m about 6 hours away drive time it’s taken over a week to get them and still haven’t received them yet

Reply from National Tire & Wheel2026-02-09

Justin, I looked at the tracking and it shows that your tires were delivered on 2/3/2026. We shipped them on the day (1/26/2026) that you placed the order. That is 5 business days. That is a little longer than normal, but there were multiple weather deals with all shipping companies due to the weather. Sorry for the inconvenience

Only 3 of the 4 tires are delivered and…

Only 3 of the 4 tires are delivered and the whole time they wer shipped I had no information on the package

Reply from National Tire & Wheel2026-01-06

Jaydan, I see that you received 3 of the 4 tires yesterday and the 4th tire is out for delivery today. When a shipment contains multiple large, heavy pieces, they are often separated and delivered over a span of a couple of days because of space on the trucks even though we shipped them all at the same time. Unfortunately, once a shipment leaves our building, we have little control of it. I also looked at the notifications sent and it shows that we sent notifications to [email protected]. Sometimes, these alerts get stuck in your spam filter or junk box. UPDATE: I see that the 4th tire was delivered today at 11:21 AM. Glad that we could be of assistance.

Fast shipping

I’ve been a customer with NTW for about 13 years now, from purchasing square body Chevy parts to items for my newer ram trucks also. Always super fast shipping and the products received were always good quality as I expected them to be.

Reply from National Tire & Wheel2026-01-06

Thanks Ed, We appreciate our return customers and appreciate the compliments.

Ordered 2 tires From National

Ordered 2 tires From National and tracking indicated a shipping label was created but there was no movement after a few days. I called and an actual customer service representative answered and reaffirmed they were on the loading dock ready for shipment. They actually called back to provide more shipping info. There was no indication on the site indicating “in stock” item. The items arrived by the end of the week and everything worked out perfectly! The price was great the shipping was reasonable and the Customer service was excellent! Thank you

Reply from National Tire & Wheel2025-11-06

Wayne, Thank you for the feedback and the review. I am glad that you are happy with our service.

Product was just as described

Product was just as described. Very happy with them right now. Definitely would purchase them again. Shipping was fast. Fedex is really letting ntw down. Their service is terrible. I had a very hard time getting my tires from them. 3 plus hours of talking to customer service to get nothing.

Reply from National Tire & Wheel2026-01-06

Thanks for the review and the order. We appreciate it. Yes, we have been having issues with FedEx but UPS doesn't want to take our tires. Too large, they claim. Take up too much room in the trucks. They can make more money with little Amazon boxes.

I was so amazed at how fast they…

I was so amazed at how fast they shipped my tires to me. I ordered them on a Friday late morning and they were delivered the next day in the morning!! I figured because they were a set of 40x13.50r17 they would take a week to get. Nope 24 hours later they on my door step! They were exactly what I ordered. My first time buying anything from here but I can tell you I'll definitely be buying more for sure!!!

Reply from National Tire & Wheel2026-01-06

Justin, Thanks for the review and the order. We appreciate it.

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