World’s largest marketplace for local, toll-free and custom vanity phone numbers. Budget-friendly phone number parking, porting and call forwarding.
Written by the business, not verified by us.
Is NumberBarn legit?
NumberBarn (www.numberbarn.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 81% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews; 40 of them were added in the last 12 months. Last updated 2026-09-03.
It gets like 50% of verification texts, I have lots of problems because many services will not accept their numbers. It’s better than nothing, but I can’t use it to actually call or text real people although I could in the past. I didn’t change anything but the app just stopped working one day and I can only communicate with short non human numbers, none of my texts to real people will send though. I lost over $1500 in an incident related to the number not working as claimed. I’ve already reached out to support but it’s been days and they’ve done nothing, and I’m a week into a trip without a working phone number, and only continue to have further financial consequences because of the non functionality. At this point, i don’t think they’re going to make it right because I’ve lost so much money compared to the cost of the supposed service
Reply from NumberBarn2025-04-28
Hi Andrew, Thank you for your post. I've requested more information to see if I can help further. But it sounds like you're encountering a few issues here.
First, regarding verification texts, our numbers are classified as wireline and some 2FA texting services only text wireless numbers. In those cases, we recommend exploring other verification methods.
Regarding sending text messages, it is true that we have limited support for outbound texting right now due to industry 10DLC regulations. We are working to restore outbound texting options and will continue to keep customers updated.
If I can address additional concerns, please let me know.
The customer service was excellent, every question I had was answered promptly.
I bought two phone numbers. There is a huge list of numbers to choose from. And the price is reasonable.
Reply from NumberBarn2025-04-01
Hi Kukai, so glad you found some great numbers to choose from. Thanks for the great review!
I absolutely love Number Barn. I needed a number whose last 6 numbers spelled a particular word. I found that number and paid a reasonable price of $60. It was the perfect number. Two weeks later, I ported it to my ATT account. Everything ran smoothly and the port came through within 24 hours! Great Company!!
Reply from NumberBarn2025-03-21
Hey Miriam, this is wonderful news! So glad to hear that you found a great number. Best of luck as you use it.
WHY CANT I GIVE THEM A ZERO????
No one will help you port a number out. They just deny it over and over and over. DO NOT LET THIS SCAM COMPANY STEAL YOUR MONEY!!! Lawsuit to follow.
Reply from NumberBarn2025-03-18
Hi Matthew, I see that a member of our team was able to work with you to get your number ported. It looks like in all we learned that there was an issue last Thursday and this number was ported by the following Tuesday. While we will certainly work to improve the speed and responsiveness of our support, I'm glad that your number was successfully ported within 4 business days of being made aware of the issue.
Absolutely love NumberBarn.com! Their customer service is outstanding—quick, friendly, and always helpful. Everything has been running smoothly with zero issues. Keep up the amazing work! Highly recommended.
Reply from NumberBarn2025-03-19
Thank you for the kind words, Jonathan! So glad you had a wonderful experience!
I recently had the opportunity to purchase a phone number from NumberBarn, and while my experience encountered a few bumps in the road, I appreciate the overall effort of the team and the potential for improvement.
Order Fulfillment
I was excited to secure a new phone number and was initially thrilled that I was promised fulfillment within two hours. While my order did take a little longer than expected, I understand that managing such requests can be complex. I appreciate the hard work that goes into ensuring each order is processed, and I’m hopeful that future customers will enjoy an even quicker service as they streamline their operations.
Customer Service Interaction
When I decided to reach out to customer service, I encountered some challenges. Although the representatives were friendly and made genuine efforts to assist me, there was a bit of confusion regarding my issue. I truly believe that with some further training and support, the team can enhance their ability to provide even more effective assistance in the future. Their willingness to help was evident, and I think they are on the right track!
Communication Opportunities
I noticed that stronger communication about order status would greatly benefit the customer experience. Timely updates would provide peace of mind and help manage expectations during the wait. I see this as a valuable opportunity for NumberBarn to elevate their service even further.
Conclusion
Overall, my experience with NumberBarn was filled with learning moments, and I genuinely appreciate the effort the team puts into their work. While there are areas for growth, I am optimistic that they can become an even more reliable choice for purchasing phone numbers. I look forward to seeing how NumberBarn evolves, and I’m excited about the improvements that are sure to come!
Reply from NumberBarn2025-03-14
Hey John, I appreciate you taking the time to post this. It was a bit of an adventure but I'm glad we were able to end in a good place. I wish you all the best and hope your new number works great for you! ~Jeremy
Way too complicated to get the data required for a transfer out of NumberBarn. Even logging into Number is difficult, not recognizing the email nor the password that consistently needed to be changed. It is a very time consuming process to get the approval of a new carrier to accept the number & provide mobile service. NOTE: No phone number for NumberBarn to give live assistance, very poor customer service.
Reply from NumberBarn2025-03-18
Hi, thank you for sharing your experience. I reached out for more information but haven't heard back from you. If you have an outstanding issue that you could use help with, please feel free to contact support and put it to the attention of Jeremy and I will respond and get on the phone with you as needed.
Numberbarn closed my account without warning, deleted everything, and took my money. I had paid for my service and had receipts, but they shut it down just because I didn’t respond to an email within one business day. No explanation, no support, just gone.
If you rely on your number for important things, do NOT trust this company. They have no phone support, no real customer service, and no accountability. If I had parked my number elsewhere, it would have been safe. Instead, they took my money and left me with nothing. Avoid at all costs!
Reply from NumberBarn2025-03-14
Hi Gabriel, when you sign up a new account our system does some initial verification to ensure that the account is legit. When we didn't receive a response our system automatically deactivated your account and did NOT charge your credit card. I'm reaching out to you by email to encourage you to try your order again. I know emails get lost in junk folders and whatnot.
Very satisified from the start, with set up and ongoing service
Full and complete service and product information available on their website. Good communication and support once a subscription was purchased. Simple, straightforward process to port my existing phone number. Calling plan option is fair and reasonable value. As a subscriber I have found the product features to function as described and published in the company web pages. Easy to recommend NumberBarn as a wireline service.
I was Numberbarn for almost 10 years. At that time, it was the only company that allowed me to park my phone # while I spent my winters in Mexico. This Christmas, I decided to try the competition, a European company that offered call transfers anywhere in the world. Although their system works, their app sucks big time. So after 2 months, I came back to NumberBarn and believe me, I am glad to be back. The Numberbarn app is solid. It permits me to forward all calls to voicemail or to any phone # in the continental US and Canada(+1 country code). It then forwards your messages, SMS or voicemail to your email address, so you never miss a call. You can also use the app to send SMS text or calls to anyone in the US.
You can block phone #'s so no more solicitation calls. 🙂
Reply from NumberBarn2025-03-14
Hi Claude, it's always great to know that we stack up well against our competition. Thank you so much for taking the time to share your experience.
My experience with Number Barn has been very frustrating. I've been patient up to this point since the service is cost-effective.
The service is buggy, and the support team has ignored multiple requests. The latest issue is that SMS/text messages randomly stopped working for one of my phone numbers.
I've submitted multiple help tickets through their support portal, and they've marked my ticket as solved without resolving the issue. Why is my help ticket "solved" if you haven't fixed the bug on my account?
If my account works properly for text messages again, I'd happily update this review to a better score.
Thanks
Reply from NumberBarn2025-03-06
Hey MacKenzie, thank you for sharing your experience. We just reached out to you with a bit more background on what's going on here. We definitely want to make sure your texting is working OK.
Regarding the solved tickets, we kept your main ticket open and then merged additional tickets that were filed into that one ticket. From your perspective it looked like we were closing your tickets without responding and we'll look to improve that. Take care!
Despite resistance from my phone provider, NumberBarn persevered and got the port done for me. For anyone hanging on to an old landline, this service is the way to go when you are ready to cut the cord.
A good place to get a new number and park it if needed while making arrangements to transfer to your carrier. We were very satisfied with two number purchases and transfers.
Reply from NumberBarn2025-03-05
Hi Charles, thank you for the shout out! So glad you had a great experience.
I really liked them until they emailed me about this new law that was going into effect Feb. 1st, 2025. They sent me an email to got the their sister company String. The instructions how to do that was not very helpful. After the port was denied because they made it sound like it was a transfer and not a port, I didn't have the right acct. # or pin. I googled the right way to do it and was able to. But in the meantime, their "sister company" String wasn't able to register my business, was more expensive for only able to give me a calling feature. I reached out to number barn and they said it is out of their hands the process is already done. The other company doesn't have a phone number to contact them. You can't log into as account. So now I probably will lose the number I paid for on numberbarn and have to get a new number and have to redo all my advertising stuff. All because of this law that was supposidly to control political messaging, which now that I think of it I can't believe I believed that since why would the government make a law to stop something they do. Makes no sense. Plus I still get tons of political messages. So, it stopped my business but didn't stop the political messages. Do yourself a favor, stay away from these places. I will just go back to a legit place.
Reply from NumberBarn2025-03-06
Hi Amy, thank you for taking the time to share this. I won't candy coat things here. The regulation you are describing is called "10DLC" and it has indeed been a challenge where the only way our customers can send outbound text messages is by using our String service and registering a 10DLC campaign. This has put many customers, like you in a difficult spot. We're doing our best to help and are also working toward a sustainable solution for all of our customers. If you have further questions don't hesitate to reach out.
I appreciate that they I was able to reinstate my number when my credit card didn't go through when I was on vacation in europe. This is really important as I have all of my marketing for my property management company Tenant Doors, LLC as 888-8TENANT. tenantdoors . com and not only my marketing but my tenants owners and vendors would have a hard time contacting me, Thanks a million!
Reply from NumberBarn2025-01-17
Hi William, we absolutely love reuniting numbers with their owners! So glad you were able to reactivate your service. Thanks for the shout out!
I had the most outstanding experience with Numberbarn. They made sure my new phone number and features were set up completely. Their customer support is first class, thorough and patient. So happy I chose to work with Numberbarn. I want to especially thank Holly. Her drive to make sure the client was satisfied is remarkable.
Reply from NumberBarn2025-01-17
Thank you for such a fantastic review, Mark. I'm so glad our team was able to help!
We had number barn for a few years with a toll free number forwarding to our other lines. We used it for business as they advertise it as an economical solution for businesses. Our toll free number went down and we only realized after a few days had gone by (we also have a few local numbers and didn't immediately see the error). We reached out to support which took DAYS to respond only to tell us they didn't know and would look into it. Days following that they sent an email to say that yes, it wasn't working and they would fix it. Considering this is for business the support response is abysmal. Had to do a work around and search through the call logs online and retrace our steps to save the inquiries. We also had frequent billing issues where multiple payments were taken. Not reliable, immediately ported our line out.
Reply from NumberBarn2025-01-31
Hi, thank you for sharing your experience. I'm very sorry that it wasn't a good one. We reached out to you on TrustPilot for more information but haven't heard back from you. If there's anything further we can help with, please let me know.
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