Win more customers with Quo. The next-generation phone system to engage customers, collaborate with your team, and scale your reach with AI — without losing the personal touch. Trusted by 90,000+ companies, Quo brings calls, texts, and customer information into one easy-to-use, AI-powered platform.
Written by the business, not verified by us.Quo (quo.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 84% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently mention that the platform is extremely easy to use, offering a clean interface and a smooth user experience for managing business calls efficiently. People also consistently praise the dedicated staff and tech support team for being exceptionally quick, responsive, and genuinely helpful when resolving technical issues. Though some reviewers were not happy with the service, mentioning that customer support was difficult to reach or completely unresponsive during critical moments of need. A few other consumers also felt that persistent technical problems, account bugs, and unexpected registration fees caused a lot of unnecessary frustration and wasted time.
Auto-generated from all reviews of this business. For reference only.If setting up an account with every communication app was as simple as it is with Quo, it would be a dream! From understanding their services, opening the account, porting our existing phone numbers, to configuring the app, everything was smooth and intuitive. The way it should be! Highly recommended.
I switched to Quo over another provider because they couldn’t live up to their promises and offered no support. I switched to Quo and couldn’t be happier. Everything works and the service is great from the inquirie to the final onboarding.
This is an excellent service provided especially for small business owners , I'm utilizing the connector with Claude so I have an agent managing my calls and texts while also utilizing Sona to pick up when I don't pick up The organization inside of the app is excellent and the customer service is also readily available and willing to help So far so good, nothing negative to report, and I highly recommend others try it
Very satisfied with the service. They responded quickly, asked for all the necessary information, verified the account efficiently, and resolved the issue promptly. The entire process was smooth and professional.
Thank you for sharing!
The simplicity to download Quo and be used. It allows me to stay connected with people abroad.
Thank you!
As a developer, I needed an easy, plug-and-play platform to manage SMS and actually see how my messages were being delivered. Quo ended up giving me more than I expected. The UI is clean and intuitive, everything works the way you expect it to, and I didn’t have to waste time figuring out where things were or how to set them up. The service has also been impeccable so far. It’s simply a well-built product that does what it’s supposed to do, and does it well.
Thank you for sharing, Adriana! We are so glad to hear you're enjoying Quo.
⭐⭐⭐⭐⭐ Excellent Customer Service from Edward I recently had a very frustrating experience trying to port a new phone number over, as the carrier kept blocking the transfer and causing delays. Throughout the entire process, Edward at Quo was incredibly professional, patient, and kind. He stayed on top of the issue, kept me informed, and continued working with me every step of the way instead of giving up when complications arose. What could have been a negative experience turned into a positive one because of Edward's dedication and outstanding customer service. Thanks to his persistence and expertise, we were finally able to get the number successfully ported. It's rare to find someone who genuinely cares about helping customers the way Edward does. Thank you, Edward, for going above and beyond. Quo is fortunate to have a representative like you on their team! Sincerely, Zane
Thank you so much for sharing your experience, Zane!
I deleted my account but still was charged after free trial ended. Be aware, scammers!!!
I switched from Google voice to Que and couldn't be happier. Google voice doesn't provide texting in Canada and that was the main reason to switch. I was pleasantly surprised by all the features that Que offers. Setting up all automated messages and being able to text the clients after, made my life a lot easier.
Thanks, Neda!
There operating system is so easy to manage with a very clear and precise dash board. I contacted them the sameday and had my line installed and working the sameday no delays no complicated set up 100% simplicity! Great company I would recommend them to everyone........
Thank you!
Responsive Customer Service, and the software works. The user interface is very basic, but the functionality is very much there.
Thanks for sharing!
I had been using Google Voice for years and it worked for what I needed at the time but for reliability and dependability I needed a more structured company. I heard about Quo from a few colleagues and reached out to see if they would be a good fit for my expanding needs. I was pleasantly surprised by their timely responses to all my inquiries, as I had many, to not only help me decide to go with them but to even get a secondary line. I jumped in for the yearly plan and anytime I have questions they always are there to help address them with resolutions. I highly recommend them.
Thank you, Shira! We are so happy you made the switch.
This is an easy to use voip service that integrates nicely with modern crm platforms. Professionally engineered and well thought out for both voice and text call back features. UPDATE: I recently had issues porting my number and I am amazed of the excellent customer service in helping me solve my problem. I know Quo will meet all my needs to never miss another call.
We're glad to hear you're enjoying Quo!
Thanks, Sebastian!
Awesome customer service very quick and kept me updated along the way as I ported a 1-855 number
Thanks for sharing your experience, James!
Their customer service is always fast and proactive. I have used Quo since they were Openphone. I am very satisfied their system.
Thank you, Alex!
I used Vonage for many years and was always on the look out for a modern alternative. I switched o er to quo a few months ago and am so glad I did. I am a small business owner and quo allows me to use ai for the transcript of my calls and I never lose any details of my many conversations with clients. Huge time saver!! Switch over to Quo you will be glad you did!!!
Thank you so much for sharing your experience, David!
Amazing for our team! We love Sona. Can't wait to use it more and add more knowledge. Some of our clients are still a little hesitant with the AI. Did have issues with set up and was unable to port my Google Voice. Also did not realize that I had to put in referral before free trial. Unable to get my referral credit for her recommendation. Overall we are very happy and user experience is great!
Hi Meredith, Thank you for sharing your experience! We're so happy to hear that you're enjoying Sona. We're sorry to hear about the trouble you had with your Google Voice number. If you're still interested, Google Voice numbers can be ported to Quo, and we'd be more than happy to help you through the process.
They helped me with my problem and helped me resolve it. They were very helpful and professional .
Thank you, Barry!
I really enjoy the service. It really is better than a lot of the voiceover IP services I've used before, with call quality being very, very good.
Thanks, Theo!
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