OK.one
For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Electronics & Technology

Quo

Claimed

102 reviews

4.4102 reviews
Write a review

About Quo

Data updated
Website
quo.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
102 reviews
Replies to negative
93% (14/15)
Do you own Quo? Claim this profile for free and start replying to reviews.
[email protected]quo.com

About this business

Win more customers with Quo. The next-generation phone system to engage customers, collaborate with your team, and scale your reach with AI — without losing the personal touch. Trusted by 90,000+ companies, Quo brings calls, texts, and customer information into one easy-to-use, AI-powered platform.

Written by the business, not verified by us.

Is Quo legit?

Quo (quo.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 84% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the platform is extremely easy to use, offering a clean interface and a smooth user experience for managing business calls efficiently. People also consistently praise the dedicated staff and tech support team for being exceptionally quick, responsive, and genuinely helpful when resolving technical issues. Though some reviewers were not happy with the service, mentioning that customer support was difficult to reach or completely unresponsive during critical moments of need. A few other consumers also felt that persistent technical problems, account bugs, and unexpected registration fees caused a lot of unnecessary frustration and wasted time.

Auto-generated from all reviews of this business. For reference only.

What people say

Mohammed AlnumariIndia · 1 review · Experienced 2026-07-28 ·

Disappointed with my experience using…

Disappointed with my experience using Quo. My account was blocked after only 20 calls with no clear explanation, and the overall communication and transparency have been poor. I've requested cancellation and asked that my card not be charged. Based on my experience, I can't recommend Quo or OpenPhone. Businesses deserve better transparency and customer support. #CustomerExperience #SaaS #CustomerSupport #BusinessCommunication

Reply from Quo2026-08-04

Hi Mohammed, Thank you for sharing your experience. At Quo, we take the security of our platform and our customers very seriously. When our Compliance team identifies activity that may violate our Terms of Service or Fair Use Policy, we must first suspend access to the account to protect the security of our platform and all of our customers while we investigate. We then reach out to the workspace owner to explain the reason for the action and provide an opportunity to appeal the decision or submit documentation verifying the legitimacy of the business and its use of Quo. If the business can be verified and is operating within our policies, we review the information provided as part of the appeal process. However, if the business cannot be verified or the use case is found to violate our Terms of Service or Fair Use Policy, the account must remain offboarded to protect the integrity of the platform. If you believe your account was reviewed in error or you'd like us to take a second look, please feel free to reach out. We'd be happy to review your case. help+cristina at quo dot com.

Johnathon WickerUnited States · 4 reviews · Experienced 2026-07-28 ·

I literally have a slack channel named “quo-issues-n-bugs”

Great UI, but far too buggy to rely on When Quo works, it works well. The interface is clean, intuitive, and easy to navigate, and both the mobile and web apps are nicely designed. Unfortunately, the reliability issues are hard to overlook. The app seems especially buggy when I’m not connected to Wi-Fi, messages often fail to send, and the notifications can be inconsistent or persist long after they should disappear. The strangest issue is the number of “ghost calls.” I regularly receive calls from people saying they missed a call from one of my numbers, even though I never called them. It happens across multiple numbers and creates unnecessary confusion. I originally left a four-star review, but literally the next day I was dealing with failed messages and more bugs. I still use Quo because I haven’t found a clearly better alternative, but it is difficult to recommend a business phone system that feels this unreliable.

Reply from Quo2026-07-28

Thank you for sharing your feedback, Johnathon. We are sorry to hear about the trouble. Please feel free to reach out to us directly for assistance with any issues you're experiencing. We are happy to help. You can reach. me directly at help+cristina at quo dot com.

L
Luis SalazarUnited States · 1 review · Experienced 2026-07-23 ·

No human customer support

If you have issues with the billing or subscriptions, there is no human support. You're dealing with AI just like the AI phone service they offer. Good luck trying to resolve real issues.

Reply from Quo2026-07-27

Hi Luis, We're so sorry to hear you didn't receive the support you needed. We never want our customers to feel unsupported. We found your support ticket and have escalated it to a senior member of our team for immediate attention. Someone will be reaching out to you shortly to help with your billing concerns. Thank you for your patience, and we appreciate the opportunity to make this right.

UC WeymouthUnited States · 1 review · Experienced 2026-07-25 ·

"Free Trial" Failure

I tried to get this product for my retail store and was given a free 7 day trial. It took 7 days to get my phone port changed and never had a chance to try the product. I was told it was "too late" and I would have to sign up for at least 30 days. Now my phones have not worked at our store for 5 days. Still no end in site. Nothing helpful from Quo either.

Reply from Quo2026-07-28

We're sorry to hear about your experience. Our free trial is designed to give customers time to explore Quo's features while their number is being transferred. Because phone number ports typically take about a week to complete, we let customers know that timeline before the port begins. We also understand how frustrating it must have been to lose service. We found your account, and a senior member of our team will be reaching out shortly to help get your number back up and running. Thank you for bringing this to our attention. We appreciate the opportunity to make things right.

R
Rashie GarnerUnited States · 1 review · Experienced 2026-07-26 ·

Reliable and easy-to-use business phone service

Quo has been reliable and easy to use for managing business calls. The setup was straightforward, call quality has been consistent, and the platform makes it simple to keep business communications organized. Customer support has also been responsive whenever I needed help. Overall, it has been a solid service for my business.

Reply from Quo2026-07-27

Thanks, Rashie!

L
LeoUnited States · 1 review · Experienced 2026-07-24 ·

So many issues

So many issues, too many to go over here but in general very poor quality of phone calls, messages and phone call hostory getting deleted, we sometimes get only notification about a message but no message is syncing for over a week. try to contact support but instead we got a conversation with their not smart AI support.

Reply from Quo2026-08-04

Hi Leo, we are so sorry to hear about the trouble and that you could not get the support you needed. Please feel free to contact us directly for assistance at help+cristina at quo dot com.

People also looked at

Nextiva4.0Dialpad3.9RingCentral1.4GrasshopperCloudTalk4.3Ooma3.2Aircall2.1
Zoom