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OnlineCarStereo.com

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101 reviews

3.7101 reviews
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About OnlineCarStereo.com

Data updated
Website
www.onlinecarstereo.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
26 reviews
Replies to negative
41% (13/32)
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About this business

Online Car Stereo is a leading destination for car audio enthusiasts seeking to elevate their driving experience through state-of-the-art sound solutions. With a passion for cutting-edge technology and a commitment to customer satisfaction, we've established ourselves as a premier provider of premium car audio products. Since our inception, we've been dedicated to redefining in-car entertainment and delivering top-tier audio experiences to our valued customers. WHY CHOOSE US*Unparalleled Selection of Top BrandsAt Online Car Stereo, we take pride in offering a vast selection of top brands that embody innovation and performance. Our curated collection includes renowned brands such as Pioneer, Alpine, Sony, Kenwood, JBL, Rockford Fosgate, and more. These industry giants represent the pinnacle of audio excellence, known for their unwavering commitment to quality, innovation, and sound precision.*Exclusive Bundles and Unbeatable DiscountsWe understand the importance of both quality and value, which is why we offer exclusive car audio bundles and incredible discounts. Our tailored bundles are thoughtfully curated to provide you with a comprehensive audio solution, taking the guesswork out of the shopping process. By choosing OnlineCarStereo.com, you not only gain access to premium audio products but also enjoy substantial savings that make your dream audio setup a reality. *Expert Guidance and Customer Support Navigating the world of car audio can be overwhelming, especially for those new to the hobby. Our team of knowledgeable professionals is here to guide you every step of the way. Whether you need assistance in selecting the right components for your vehicle, troubleshooting technical issues, or understanding product features, our experts are dedicated to providing you with personalized advice and exceptional customer support. We're committed to ensuring your complete satisfaction and making your car audio journey seamless and enjoyable. Experience the difference of OnlineCarStereo.com – where innovation, value, and expertise converge to provide you with an unmatched car audio shopping experience. Join us in redefining in-car entertainment and transforming your drive into an auditory masterpiece.

Written by the business, not verified by us.

Is OnlineCarStereo.com legit?

OnlineCarStereo.com (www.onlinecarstereo.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 31% give 1 star; The business has replied to 41% of negative reviews; 26 of them were added in the last 12 months. Last updated 2026-08-28.

What people say

Sent an open box item that was supposed…

Sent an open box item that was supposed to be new. Customer service was good about solving the problem.

Reply from OnlineCarStereo.com2025-04-03

Hello Sean, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPA103, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you. Best regards, Customer Care Department

OnlineCarStereo hit my expectations

OnlineCarStereo hit my expectations, even through the product itself wasn't entirely what I needed. The customer support was great, and they made returning it very easy. I'll be purchasing again from this site.

Reply from OnlineCarStereo.com2025-03-28

That’s awesome to hear! Even when the product wasn’t the perfect fit, great customer support and an easy return process make all the difference. Looking forward to your next purchase!

Horrible experience!

Horrible experience!! I had to Oder the mounts separately which is not a problem. However I ordered them on 3/3 and they still haven’t come even after I was told they were expected at the warehouse last week. Canceled today as I just need to be told the truth on expected delivery. I wasted almost an entire month waiting.

Reply from OnlineCarStereo.com2025-03-28

Hello Joe, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPA102, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you. Best regards, Customer Care Department

Bad customer service

Reply from OnlineCarStereo.com2025-03-24

Hello Matthew! We sincerely apologize if your experience with our customer service did not meet your expectations. Providing excellent service is our top priority, and we regret that we may have fallen short in this instance. Could you provide more details on the situation? Let me know how I can assist!

Happy with customer serviceThe product came on time

The product came on time, when speaking to customer service, they were very knowledgeable on the warranty questions I had. I'm pleased with the overall service and product purchased.

Reply from OnlineCarStereo.com2025-03-24

Glad to hear you had a great experience! Knowledgeable customer service and on-time delivery make all the difference. Enjoy your purchase!

I have ordered products from here for…

I have ordered products from here for over a decade and have had very few issues. My last order was for a double din receiver for my God daughters first car. Only issue I had was the harness wasn't in stock. Dashkit, antenna adapter. Fit perfectly. Delivery was prompt. When looking for any mobile audio equipment this has always been my first stop.

Reply from OnlineCarStereo.com2025-03-24

That's amazing! We truly appreciate your loyalty over the years. If you ever need more car audio gear, we're always here to help!

Worst return process ever

Worst return process ever. Still waiting for my refund. I've called everyday and was promised it the next day almost everytime. Even got a personal email from someone there reassuring the refund. Who knows when I'll get it back. Been 3 weeks now.

Reply from OnlineCarStereo.com2025-03-17

Hello Joshua, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPA100, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you. Best regards, Customer Care Department

Sold me a Bad/Blown Subwoofer

Purchased an open box Alpine Type S 10" subwoofer enclosure. When I went to hook it up it didn't work . So obviously they sell merchandise that's Blown and Doesn't work. That says they do a Poor job checking their merchandise before selling it . So I sent it back and Purchased another one , (Brand New) You think they would have at least offered me a Discount !?!?! But never offered me any Discount for the HUGE inconvenience. Poor Businesses buy not checking what they sell before sending out and Poor Customer Service by not offering me any Discount at all !!!!!! Will never buy anything from you Again !!!!!

Reply from OnlineCarStereo.com2025-03-17

Dear David, We're truly sorry that your recent experience fell short of expectations. Your feedback is invaluable in helping us improve. Let's work together to make things better. To address this swiftly, please contact Ms. Maria, our dedicated manager, directly at 3105268635. Share Ticket #OCSTPA99, and Ms. Maria will ensure your concerns are addressed personally. Thank you for your patience as we resolve this.

Highly recommend

Shipment was fast customer service was nice I highly recommend

Reply from OnlineCarStereo.com2025-03-07

Hello Troy, I hope this message finds you well. I'm genuinely sorry to hear about your recent experience, and I want to assure you that we're committed to resolving this matter. Your feedback matters a lot to us. For a personalized resolution, please reach out to Ms. Maria, our dedicated manager, directly at 3105268635. When you call, reference Ticket #OCSTPA98, and Ms. Maria will be ready to assist you. Thank you for giving us the chance to make things right. We're here for you. Best regards, Customer Care Department

You sent an upgraded item not what was…

You sent an upgraded item not what was ordered. Wanted what weas ordered.

Reply from OnlineCarStereo.com2025-03-07

Dear Scott, we deeply regret the inconvenience you've faced and thank you for sharing your concerns. Your experience matters greatly to us. To ensure a swift resolution, call Ms. Maria at 3105268635, mentioning Ticket #OCSTPB24. Count on Ms. Maria to handle your issue personally. Best regards, Customer Care Department

i received the product damaged and i’ve…

i received the product damaged and i’ve tried getting ahold of them for 2 weeks before they even did anything about it. i have finally sent it back to them and still yet another 2-3 weeks with no response on my refund or anything. definitely don’t recommend buying shit online, especially with how delivery drivers handle people’s orders!!

Reply from OnlineCarStereo.com2025-03-07

Dear Taylor, We're truly sorry that your recent experience fell short of expectations. Your feedback is invaluable in helping us improve. Let's work together to make things better. To address this swiftly, please contact Ms. Maria, our dedicated manager, directly at 3105268635. Share Ticket #OCSTPA97, and Ms. Maria will ensure your concerns are addressed personally. Thank you for your patience as we resolve this. Warm regards, Customer Care Department

Warranty service was slow after…

Warranty service was slow after returning a defective Alpine headunit.

Reply from OnlineCarStereo.com2025-02-28

Dear Marc, Thank you for sharing your feedback. We sincerely apologize for the delay in processing your warranty service for the Alpine head unit. We completely understand how frustrating this situation must be, and we truly appreciate your patience. Please know that your satisfaction is our top priority, and we are actively working to improve our turnaround times to provide a more seamless experience for our customers. Your feedback is invaluable in helping us improve, and we are committed to making things right. If there's anything we can do to assist you further or provide additional updates, please don't hesitate to reach out to our customer service team at 3105268635. We value your business and hope to have the opportunity to give you a better experience in the future. Sincerely, The OnlineCarStereo Team

The kenwood brand is great 6.5 components

The kenwood brand is up there in quality as well as design and I love the inline crossover design, instead of a of a box for the crossover! The components that I bought are cheaper price then where I live plus free shipping! In the past when I've had any issues I call and they fix it right then and there. I appreciate there business! btw the components rock even with only 50 rms but 200 watts are great setup's if you can run them right and setting's.

Reply from OnlineCarStereo.com2025-02-14

That's awesome! 🔥 Kenwood always delivers top-notch quality and innovation. Glad you're loving the inline crossover design and scoring a great deal with free shipping! Enjoy your setup—those components are built to rock!

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