2 sizes too small, long shipping, terrible return policy
Shoes runs almost 2 sizes too small, shipping takes a long time and then company has a ludicrous 7 day return policy where you pay the return shipping to China!
About Onlymaker
Data updated- Website
- www.onlymaker.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 223 reviews
- Replies to negative
- 5% (6/111)
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About this business
Onlymaker Fashion Technology Co., LtdWe focus on women's pursuit of Sexy Look and requirements for Comfort. Each shoe is carefully hand-crafted to bring you comfort and style. Each item goes through strict sampling prior to being manufactured. Comfort and quality are of utmost importance to us. Our shoes are adventurous, inspirational, and are styles you can win compliment. We are always looking for trendiest and classic styles comfortable shoes to help our customer to stand out from the crowd. Whether it's a for a prom, fancy parties,wedding,holiday,a special date,or just your daily wear, we have it all.
Is Onlymaker legit?
Onlymaker (www.onlymaker.com) has a 3.6 out of 5 rating on OK.one, based on 342 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 29% give 1 star; The business has replied to 5% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the impressive variety of footwear available, particularly noting how well the shoes cater to different sizing needs. Customers frequently praise the stylish designs, comfortable fit, and overall durability of the purchased products. Consumer support is widely described as responsive and exceptionally helpful, assisting people quickly with sizing questions or order corrections. However, some customers also noted frustrating issues regarding incorrect sizing and significant delivery delays. A few people mentioned difficulties with return policies, reporting unhelpful support when attempting to resolve product discrepancies. Reviewers occasionally experienced communication gaps and felt disappointed when expected items did not match their original orders.
Auto-generated from all reviews of this business. For reference only.What people say
I used only maker multiple time
I used only maker multiple time. Shoes are great quality and shoes ship pretty quick.
Great customer support
Great customer support, super helpful
Good customer support!
They have been great at handling the shipping issues I had :D
Brilliant
Brilliant! The broad selection Only Maker offers is unparalleled, but the customer service I have received is what really inspired me to leave a review. I made an error on my order submission, and the company promptly contacted me to confirm my request. This awareness and sensitivity to client base and product knowledge saved me weeks of frustration and incalculable hours of hair-pulling stress. Given the opportunity, I will return to this company again and again.
Amazing Shoes!
While the shipping took forever, the shoes I ordered are amazing. They are so beautiful, hold up well and are some of my favorite shoes I own now. Well worth any wait!!
It’s always hard finding girly flats…
It’s always hard finding girly flats and heels in my size because I have big feet but Only Maker never disappoints! They have a big selection for me to chose from. And they responded to my email fast! Thank you Onlymaker for not forgetting about us folks with big feet!
This is now my 3rd time ordering from…
This is now my 3rd time ordering from this company. My daughter is 15 yrs old and 6'3. I'm able to order her shoes that make her feel comfortable and that are age appropriate for her. This past order, we got heels that were a bit tight across the her foot. I was able to reach out to customer service, explain the issue and I was given instructions on how to return it. Yes, I did have to pay for my return which was local, but I was issued my refund in a timely manner. I really appreciate that since it's so hard finding large sizes for her and not being able to try it on. Awesome customer service.
They were amazing helped me with my…
They were amazing helped me with my Order as fast as they can I am a satisfied customer
Rivet Ankle Strap Higg Heels 👠
I bought the Rivet Ankle Strap High Heel Sandals, absolutely love them 😍 They fit perfectly, I’m a UK size 5 and they were true to size. They’re super sexy and look exactly like the picture. So glad I bought them. The packaging was great and everything arrived in perfect condition. Delivery took a little longer than expected, but since they came from overseas, it was understandable and definitely worth the wait 💯 I wore them out and got so many compliments all night. Will definitely be purchasing again.
They were so thorough in making sure…
They were so thorough in making sure that my order was correct and they were so pleasant when communicating
Never received the item
Never received the item. They say it was delivered, but I didn’t receive it. Instead of trying to offer me something to compensate they’re not willing to.
Made a mistake with order and they…
Made a mistake with order and they changed it for me no problem
Look forward to future purchases
Not only are the cute, nice quality and affordable. Their staff is attentive and helpful. I look forward to future purchases!
Onlymaker is my friends and I go to for…
Onlymaker is my friends and I go to for larger size fun shoes! They always have many Jazzy styles. The customer service is very prompt as well. I had an issue with an order, and my email was responded to within the hour. On a Sunday at that! I highly recommend Olnymaker to anyone wanting great quality heels at an even better price!
Changed my shoe color!
Changed my order when I asked so definitely reliable on the customer service end.
Only Maker was so helpful finding my…
Only Maker was so helpful finding my size! I will shoot again cause them prices eat boo!
Beautiful designs!
Onlymaker’s designs and selections are second to none! This is the place to come if you’re looking for shoes, especially for a special occasion.
Quality shoes
What a lovely website with beautifull shoes and other accessoires. I finally found designer shoes in my size US15… so happy…. And the fit is so Well, even in higher heels. And also an excellent support service. I Will recommand this website 😁
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