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Electronics & Technology

OtterBox

281 reviews

4.2281 reviews
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About OtterBox

Data updated
Website
www.otterbox.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
281 reviews
Replies to negative
54% (25/46)
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Is OtterBox legit?

OtterBox (www.otterbox.com) has a 4.2 out of 5 rating on OK.one, based on 281 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 54% of negative reviews. Last updated 2026-08-10.

What people say

M
Manuel Johnson · 1 review · Verified · Experienced 2026-08-06 ·

Would be better if they came with…

Would be better if they came with screen protectors..

J
JORDAN BRANDON · 1 review · Verified · Experienced 2026-07-30 ·

Case came ripped and defective

Case came ripped and defective. Messaged and still haven’t got any return email or any contact. Very disappointed.

Reply from OtterBox2026-08-06

We’re so sorry to hear about the trouble with your product! Please reach out to us via chat, and we are happy to help with this!

A
Anonymous · 1 review · Verified · Experienced 2026-07-25 ·

I could order the Otter on line and it…

I could order the Otter on line and it was delivered to me.

D
D.J. · 2 reviews · Verified · Experienced 2026-07-29 ·

Items arrived quickly

Items arrived quickly, everything I ordered arrived together, and the functionality is outstanding. I can also still charge my phone wirelessly if I remove the suction cup/magnet. This is a great product!

G
Gabbi · 1 review · Verified · Experienced 2026-07-27 ·

Shipping good, case not so much

Shipping updates were helpful but case is already stained which I wouldn’t expect from otterbox.

C
Chris R · 13 reviews · Verified · Experienced 2026-07-30 ·

One way or the Otter it's the best case

Great service and less expensive than Amazon and you know your getting the real deal. Fast delivery. Their product is unmatched for keeping phones safe from us clumsy humans.

S
SEAN K. · 4 reviews · Verified · Experienced 2026-08-06 ·

How easy it was to order with discounts…

How easy it was to order with discounts at checkout not to mention great products.

B
Befekadu Wirtu · 1 review · Verified · Experienced 2026-07-08 ·

The otterbox holister you sent to me…

The otterbox holister you sent to me doesn’t hook well and my phone popped up and my phone screen cracked. Since I started using cellphones I had otterbox holister nothing had happened, that’s why I always choose otterbox now very much upsetted.for your evidence I can send to you back the holister because I can no more use it. Thanks.

S
Scotty Nash · 1 review · Verified · Experienced 2026-07-30 ·

i emailed you the day i recieved my…

i emailed you the day i recieved my screen my screen protector, the piece you pull on during instillation broke and messed up the whole process and the protective piece had air bubbles under it and i had to throw it away. I ask for a new one and never heared back from you guys.

M
Micah Chaya · 1 review · Verified · Experienced 2026-08-06 ·

Excellent customer service!

S
Shaun Sapp · 2 reviews · Verified · Experienced 2026-08-06 ·

It is fine

It is fine. Need more color options.

X
Xxxxxxx · 4 reviews · Verified · Experienced 2026-08-06 ·

Easy to order and awesome reputation

B
Branden Kukas · 2 reviews · Verified · Experienced 2026-07-30 ·

Otterbox makes the best products

Otterbox makes the best products! I wish they still made their dry boxes, and also very good pricing. 100 percent recommend.

G
Gino · 2 reviews · Verified · Experienced 2026-07-29 ·

Clips do not fit my phone

Clips do not fit my phone, will not stay clipped

Reply from OtterBox2026-08-06

We’re so sorry to hear about the trouble with your product! Please reach out to us via chat, and we are happy to help with this!

T
Timothy Melton · 1 review · Verified · Experienced 2026-07-29 ·

I do not like ordering some things on…

I do not like ordering some things on line. However, I found the exact item I was looking for and no vague substitutions.

P
Peter Martinka · 1 review · Verified · Experienced 2026-07-29 ·

Riri helped so much!

J
John · 7 reviews · Verified · Experienced 2026-07-31 ·

Case did not fit my iPhone.

Reply from OtterBox2026-08-06

We’re so sorry to hear about the trouble with your product! Please reach out to us via chat, and we are happy to help with this!

T
TRAVIS OLIVER · 1 review · Verified · Experienced 2026-07-25 ·

Well made case

E
Earnest Hammer · 1 review · Verified · Experienced 2026-07-30 ·

Sent wrong cover and I can’t send it…

Sent wrong cover and I can’t send it back USELESS!

B
Bob · 2 reviews · Verified · Experienced 2026-07-30 ·

Otterbox honored warranty

Otterbox honored warranty although I thought the handling and shipping charge was excessive.