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Electronics & Technology

OtterBox

281 reviews

4.2281 reviews
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About OtterBox

Data updated
Website
www.otterbox.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
281 reviews
Replies to negative
54% (25/46)
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Is OtterBox legit?

OtterBox (www.otterbox.com) has a 4.2 out of 5 rating on OK.one, based on 281 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 54% of negative reviews. Last updated 2026-08-10.

What people say

B
Brenda · 1 review · Verified · Experienced 2026-07-30 ·

Quick delivery

Quick delivery. The phone case isn't as rugged as needed/flimsy.

S
Steve Lorenzen · 1 review · Verified · Experienced 2026-07-30 ·

It’s a great case

It’s a great case. However very slick but that’s probably because I ordered wrong one. But always have liked the otter box.

B
Bill Blair · 2 reviews · Verified · Experienced 2026-07-30 ·

Easy to order

Easy to order, really fast delivery, and a great product.

M
Michael Napierkowski · 1 review · Verified · Experienced 2026-07-30 ·

Don’t buy it. No one can hear me on speaker phone.

Don’t buy it. No one can hear me through the case when I’m talking on speaker phone. I have to scream into the phone. This is ridiculous I’ve bought your cases in the past and will be returning this one

A
Alicia Bonnell · 1 review · Verified · Experienced 2026-07-30 ·

Love otterbox cases

Love otterbox cases I will only get these for my phones it lasts 100%

M
MSC · 24 reviews · Verified · Experienced 2026-07-29 ·

Ordered screen protector and case for…

Ordered screen protector and case for new phone. Currently have otter box and am happy with it. New one did not fit, despite the fact it was for the specific phone just an upgrade. Not upset about that, but the $8 restock fee was a surprise. Ordered the correct case, but it would not go on properly.

J
Joseph Oberlander · 1 review · Verified · Experienced 2026-08-06 ·

You have a good product I am a loyal…

You have a good product I am a loyal customer for many many years.. It got harder to understand the difference between products in particular the two different defender series.. and I was trying to navigate and see where I can verify that a belt holder comes with it... Somewhere in the small words I read that it's available post sale for free but I still don't know exactly how to find it and how do I make sure it comes with my order..

J
Jen · 2 reviews · Verified · Experienced 2026-08-05 ·

Awesome Case

Very nice case, embroidery is beautiful 😍. Very fast shipping. Packed well.

S
Steve Mellen · 1 review · Verified · Experienced 2026-07-29 ·

Great product

R
Ricky Moore · 2 reviews · Verified · Experienced 2026-07-29 ·

SPEEDY QUICK

Ordered item at 7:45 am and received it the same day. Awesome!

M
Mark "THUNDER" Anderson · 2 reviews · Verified · Experienced 2026-07-30 ·

Otterbox is one of the Best Companies…

Otterbox is one of the Best Companies on the planet. The fact they are based just up the road from me in Colorado makes life even better! Great Products, Excellent Customer Service and a Warranty Process that's Out of this World! I cannot Count how many Phone Cases I have owned from Otterbox, but there's Zero Reason to buy Any other Brand out there! Thanks for being Otterly Awesome!

C
Captain Sox · 1 review · Verified · Experienced 2026-07-30 ·

Store was easy to navigate

Store was easy to navigate. Prices are always too high but I got it for free and was still a very pleasant experience.

R
Robert Chess · 1 review · Verified · Experienced 2026-08-06 ·

The person who helped me was very kind…helpful

The person who helped me was very kind & knowledgeable. Made the call much easier.

C
CHARLES PHILLIPS · 1 review · Verified · Experienced 2026-08-06 ·

Lost without OTTER BOX

Easy to access on line.

M
MIKE KIRKPATRICK · 1 review · Verified · Experienced 2026-07-30 ·

Fast shipping and quality product

A
Anna Cox · 1 review · Verified · Experienced 2026-07-30 ·

It was labeled right a S26 but it was…

It was labeled right a S26 but it was the wrong one. Return was easy.

C
Charlie Endicott · 1 review · Verified · Experienced 2026-07-30 ·

I like the product I think it is way…

I like the product I think it is way to expensive for a piece of plastic

I
Ime Cornish · 1 review · Verified · Experienced 2026-07-30 ·

Is not a free item, is a lower cost item.

Isn’t not a free item is a lower cost item

J
Jim · 1 review · Verified · Experienced 2026-07-30 ·

Good Fitting Case

Ordered on Amazon. Case was delivered as promised. Case was a bit tight but worked well for my Samsung Galaxy S26. Additionally, Otter offered a free holder for the Case by scanning the bar code they gave with the case.

M
Michael S Quick · 1 review · Verified · Experienced 2026-07-25 ·

I ordered a belt clip for my defender…

I ordered a belt clip for my defender and it still hasn’t gotten here from two weeks ago. Tracking information hasn’t changed since July 27