For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Shopping & Fashion

PatPat

200 reviews

4.3200 reviews
Write a review

About PatPat

Data updated
Website
www.patpat.com
Category
Shopping & Fashion
Location
United States · California
Status
Unclaimed
Last 12 months
43 reviews
Replies to negative
97% (29/30)
Do you own PatPat? Claim this profile for free and start replying to reviews.

Is PatPat legit?

PatPat (www.patpat.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 82% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 97% of negative reviews; 43 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

A
Aliona · 5 reviews · Experienced 2024-11-20 ·

Love every piece I get from Patpat

Love every piece I get from Patpat. Good quality and amazing price but also so many cute options. Will definitely shop again

Reply from PatPat2024-12-04

Hi Aliona, Thank you so much for sharing your wonderful feedback! 🌟 We're thrilled to hear that you love every piece you've received from PatPat. 🥰 Great quality, amazing prices, and cute options are exactly what we aim to deliver! We can't wait to have you shop with us again soon. If there's ever anything we can assist you with, just let us know. 💌 Wishing you a fantastic day filled with joy and style! Warm regards, The PatPat Team 💖👗✨

S
Sierra · 2 reviews · Experienced 2024-10-18 ·

Our items arrived on time

Our items arrived on time, as usual! Such great quality and the color stays. We've had numerous Christmas items purchased and they've been so festive and cute to photograph with.

Reply from PatPat2024-12-05

Hi Sierra, Thank you for your kind words! 🌟 We're thrilled to hear that your items arrived on time and continue to meet your expectations with their great quality and vibrant colors. 🎄📸 Knowing that our festive pieces add a special touch to your Christmas photos warms our hearts. 🥰 We can't wait to be part of more of your cherished holiday memories! Wishing you and your family a magical holiday season! 🎅✨ Warm regards, The PatPat Team 🎁❤️

A
Alyssat · 1 review · Experienced 2024-12-03 ·

We love our matching family pjs

We love our matching family pjs! They are super soft, great quality, and so cute!

Reply from PatPat2024-12-04

Hi Alyssat, Thank you for your lovely review! 🌟 We're overjoyed that you and your family are loving your matching pajamas. 🥰 Hearing that they're soft, high-quality, and adorable makes our day! Matching family moments are so special, and we're thrilled to be part of yours. 💖 Wishing you many cozy and joyful times ahead—perhaps in more PatPat PJs! Warm hugs, The PatPat Team 🎄👨‍👩‍👧‍👦💫

C
Curvedbill · 1 review · Verified · Experienced 2024-11-25 ·

Family pajamas

Great products, fast delivery and easy to work with!

Reply from PatPat2024-12-03

Dear Customer, Thank you for your lovely feedback! 💖 We're thrilled to hear that you enjoyed our family pajamas and appreciated the quality, quick delivery, and ease of shopping with us. 🛍️✨ Matching family pajamas make the holidays even more special, and we’re so glad to be a part of your celebrations. 🎄👨‍👩‍👧‍👦 If you need any assistance or have more festive plans ahead, we’re always here to help. Wishing you a warm and joyful holiday season! 🎅🎁 Best regards, The PatPat Team 🌟

I
Isabella Llewellyn · 3 reviews · Experienced 2024-12-03 ·

Great customer service

Great customer service! The clothes are exactly how they are described!

Reply from PatPat2024-12-04

Hi Isabella, Thank you for your kind words! 🌟 We're so glad you had a positive experience with our customer service and that the clothes met your expectations. 😊 Knowing that you found everything as described truly makes our day! If you ever need assistance or have more outfits to explore, we’re always here to help. 💌 Wishing you a wonderful day ahead! Warm regards, The PatPat Team 💖✨

M
Mr G · 3 reviews · Experienced 2024-11-29 ·

Hi on 11/29/2024 I spoke with Customer…

Hi on 11/29/2024 I spoke with Customer Service (Catherine) after placing my order online website that she helped me With I want to say Thank You for your help you were able to make this purchase a good experience she was very pleasant & helpful, thoughtful & experienced. Thank you again for your help ! G.Davis Get Outlook for Android

Reply from PatPat2024-11-30

Dear G. Davis, Thank you for sharing such a heartfelt review! 💖 We're delighted to hear that Catherine made your shopping experience with us so pleasant and seamless. 🌟 Her thoughtfulness and expertise truly reflect the care we strive to provide to all our customers. 😊 We’ll make sure Catherine knows about your kind words—they’ll brighten her day! 🌼 Thank you for choosing PatPat, and we hope you enjoy your order. If there’s anything else we can assist you with, don’t hesitate to reach out. Wishing you a wonderful holiday season filled with joy and warmth! 🎄✨ Best regards, The PatPat Team 💌

A
Ashley Ferguson · 1 review · Verified · Experienced 2024-11-28 ·

The Perfect Matching Pajamas

I bought 5 sets of gingerbread man matching pajamas for my family and they are great quality, lightweight, and absolutely perfect for us. I will be buying more from Pat Pat next year and the years to come. Thank you!

Reply from PatPat2024-11-29

Dear Ashley, Thank you so much for your lovely feedback! 🍪🎄 We're thrilled to hear that the gingerbread man matching pajamas were a hit with your family. Knowing they’re great quality and just what you needed warms our hearts! 💕 We’re so excited to have you as a part of the PatPat family and look forward to helping you create more memorable moments in the years ahead. Wishing you and your family a cozy and joyful holiday season! 🎁✨ Best wishes, The PatPat Team

l
leonard barber · 2 reviews · Verified · Experienced 2024-11-28 ·

They are the best company I have ever…

They are the best company I have ever dealt with everything is perfect in my eyes the shirt anything they make and the pajamas me and the wife ready for christmas

Reply from PatPat2024-11-29

Dear Leonard, Thank you for your wonderful feedback! 🎅🎄 We’re absolutely delighted to hear that everything has been perfect for you—from the shirts to the pajamas. It’s heartwarming to know you and your wife are all set for Christmas in PatPat style! 🛍️✨ Your kind words mean the world to us, and we’re honored to be a part of your holiday celebrations. Wishing you and your wife a magical Christmas filled with love, joy, and festive cheer! 🎁❤️ Best regards, The PatPat Team 😊🎄

c
customer · 1 review · Verified · Experienced 2024-11-28 ·

The pajamas I received were so festive…

The pajamas I received were so festive and perfect for the holidays! They were comfy and soooo affordable. I love that every person in my family could get the same exact ones. The way the whole family could be included was really important to me.

Reply from PatPat2024-11-29

Dear Valued Customer, Thank you for sharing your wonderful experience! 🎄 We're thrilled to know that our festive pajamas brought joy to your holidays and that your whole family could join in the fun. Knowing we could help create special moments for you means so much to us! 💖 We’re grateful for your support and can’t wait to bring even more smiles to you and your family. Wishing you a warm and cheerful holiday season! ❄️🎁 Best regards, The PatPat Team 🛍️✨

A
Alice Neves · 4 reviews · Verified · Experienced 2024-11-25 ·

I love to shop here

I love to shop here! Always very happy!

Reply from PatPat2024-11-26

Dear Alice, Thank you for your kind words! 💕 We're so glad you love shopping with us and are always happy with your experience. Your satisfaction is our top priority; your support means the world to us! Wishing you a wonderful day filled with joy and happiness! 🌟 Warm regards, The PatPat Team

M
Melisa · 2 reviews · Verified · Experienced 2024-11-25 ·

So comfy and soft!!

Reply from PatPat2024-11-26

Dear Melisa, Thank you for your lovely feedback! 🌟 We're thrilled to hear that you find our products so comfy and soft. 😊 Your comfort is what we strive for, and it makes us so happy to know we hit the mark for you. Wishing you a cozy and wonderful day! 💕 Warm regards, The PatPat Team 🛍️✨

E
Evelyn · 3 reviews · Verified · Experienced 2024-11-20 ·

Good service.

Reply from PatPat2024-11-25

Dear Evelyn, Thank you for your kind words! 😊 We're delighted to know you had a positive experience with our service. Your satisfaction is our priority. We're here whenever you need us. Wishing you a wonderful day! 💖 Best regards, The PatPat Team 🛍️✨

A
Ashley · 3 reviews · Verified · Experienced 2024-11-19 ·

Really good, continue to order

Have used this company for many many years and still continue to do so. Never had any issues with shipping always receive my orders

Reply from PatPat2024-11-20

Dear Ashley, Thank you for being such a loyal member of the PatPat family over the years! 💖 We're thrilled to hear that you've consistently had positive experiences with us and continue to choose PatPat for your shopping needs. Reliable shipping and quality service are what we strive for, and it’s wonderful to know we’ve met your expectations. We look forward to bringing you more great styles and happy moments! If there’s ever anything we can assist with, don’t hesitate to reach out. Have a fantastic day! 🌟 Warm regards, The PatPat Team 😊

J
Jess · 4 reviews · Experienced 2024-11-09 ·

Helpful customer service via live chat

I recently ordered matching Christmas Pj’s from PatPat and unfortunately they didn’t fit, when trying to create the return I had a problem with my ref no. I messaged PatPat on their live chat and the assistant was so hopeful and polite and processed the refund for me which has only taken 2 days to return which I am extremely pleased about. Will definitely order from them in the future because of how good their customer service is.

Reply from PatPat2024-11-12

Hello Jess, Thank you so much for your kind words! 🌟 We're thrilled to hear that our live chat team could assist you quickly and smoothly with your return. Making your experience easy and satisfying is always our top priority, especially when it comes to those festive matching Christmas PJs! 🎄🎁 We're glad the refund process was speedy for you, and we look forward to welcoming you back soon! Should you need any more assistance, please don’t hesitate to reach out. Have a wonderful holiday season ahead! 🎅✨ Warm wishes, The PatPat Team

M
Marie Reehl · 1 review · Experienced 2024-11-12 ·

I ordered 3 sets of family outfits and…

I ordered 3 sets of family outfits and I have no received them I’m very upset with the fact it’s been three weeks I’ve tried to call support twice and I got hung up on before I could talk to anyone I wanted three day shipping like it said ! I need these for Christmas that’s why i ordered early the fact that I ordered so many and nothing is quite upsetting this is my first time trying pat pat and I was hoping to actually receive my order

Reply from PatPat2024-11-14

Dear Marie Reehl, We are truly sorry to hear about the trouble you've experienced with your order. We completely understand how frustrating this situation must be, especially with Christmas around the corner. After reviewing your case, we were unable to locate your order using the order number and email address you provided. It seems the order number does not match the format of our official records, and the details don't appear in our system. We also wanted to address the phone call you made on November 12th. Unfortunately, due to high call volumes, we weren’t able to connect with you right away. However, our customer support team quickly reached out to you via phone and sent a follow-up email requesting additional details to help us investigate further. We're currently waiting for your response and will take immediate action as soon as we receive the information. To assist us in resolving this matter, could you please provide the following: 1. A screenshot of the post (with the user’s name and content). 2. The link to the post. 3. A screen recording showing how you were redirected from the post to the site. We’d also like to gently bring to your attention that non-official links, especially those shared on Facebook or Instagram posts, might lead to phishing sites. If the video features images of PatPat's clothing packaging or resembles our website but the URL is not ours, it’s possible that the site may be a scam. For your safety, we always recommend shopping through our official website or verified social media accounts. We really appreciate your patience and understanding. We’re here to help, and once we have the information, we’ll make sure to take care of everything right away. If you have any questions or need further assistance, don’t hesitate to reach out. Best regards, The PatPat Team

E
Elizabeth Coyne · 9 reviews · Experienced 2024-11-06 ·

Wonderful PJs and excellent customer…

Wonderful PJs and excellent customer service - thank you!

Reply from PatPat2024-11-08

Hi Elizabeth, Thank you for your kind words! 😊 We're thrilled to hear that you’re enjoying our PJs and had a positive experience with our customer service team. Knowing that we could add a bit of comfort and warmth to your home means the world to us! 🛌💖 If there’s anything more we can do, please don’t hesitate to reach out. Wishing you many cozy, wonderful nights ahead! ✨ Best regards, The PatPat Team

J
Jasia-Royalty · 1 review · Verified · Experienced 2024-11-06 ·

I’ve been really impressed with PatPat

I’ve been really impressed with PatPat! They offer a wide range of stylish, affordable clothing for the whole family, including matching outfits for kids and parents. The quality is great for the price—soft fabrics, comfortable fits, and trendy styles. Shipping is generally fast, and customer service has been responsive when I needed help. Overall, PatPat is a fantastic choice for budget-friendly, fashionable clothing, and I highly recommend it for anyone looking to update their wardrobe without spending a fortune.

Reply from PatPat2024-11-07

Hi Jonelle, Thank you so much for your kind words and fantastic review! 🌟 We're thrilled to hear that you're impressed with PatPat's selection and quality—it’s our goal to provide stylish, affordable options for the whole family. We love knowing that you enjoy our matching outfits and that the soft, comfortable fabrics meet your expectations. 😊 It’s also great to hear that shipping has been timely and that our customer service team was able to assist you when needed. We’ll keep working hard to ensure a smooth experience every time you shop with us! Thank you again for recommending us, and happy shopping! 🛍️ Warm regards, The PatPat Team

T
Tara Simon · 1 review · Verified · Experienced 2024-11-06 ·

I really love patpats clothing

I really love patpats clothing. They’re all super cute and affordable. They have the cutest family matching clothes for vacation and holidays.

Reply from PatPat2024-11-07

Hi Tara, Thank you for the wonderful review! 😊 We're so glad to hear you're loving PatPat’s cute and affordable clothing. It’s especially exciting to know that our family matching outfits have added a special touch to your vacations and holiday moments! 🎉👨‍👩‍👧‍👦 We appreciate your support and can’t wait to bring even more stylish options your way. Thank you again for choosing PatPat to help make those family memories even brighter! 🌟 Warm wishes, The PatPat Team

S
Sarah Nashed · 1 review · Experienced 2024-11-04 ·

Great Customer Service Support

I reached out to customer service to address an issue and they explained how to resolve my issue and then resolved it.

Reply from PatPat2024-11-05

Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that our customer service team was able to assist you effectively and resolve your concern smoothly. It’s always our goal to provide clear, helpful support, and we’re so pleased we could make your experience a positive one! 😊 If you ever have more questions or need any further assistance, please don’t hesitate to reach out. We’re here to help! 💌 Warm regards, The PatPat Team ✨

C
Chaniece James · 1 review · Experienced 2024-10-29 ·

Staff is very helpful and goes beyond…

Staff is very helpful and goes beyond to help.

Reply from PatPat2024-11-05

Dear Chaniece, Thank you so much for your kind words! 🌟 We're delighted to hear that our staff has been helpful and went above and beyond to assist you. Your satisfaction is our top priority, and it’s wonderful to know that we could provide you with the support you needed! 😊 If you have any further questions or need assistance in the future, please feel free to reach out. We're always here to help! 💖 Warm wishes, The PatPat Team ✨