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Electronics & Technology

Pawn America

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205 reviews

4.7205 reviews
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About Pawn America

Data updated
Website
www.pawnamerica.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
205 reviews
Replies to negative
100% (14/14)
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About this business

Pawn America is secondhand retailer operating 18 locations in MN & WI with great service and high quality new and used merchandise at low prices. We provide fast, friendly confidential cash loans, often in less than five minutes! We offer a first class shopping experience that presents a fresh approach to the traditional pawn culture and stereotypes. Come in and visit a Pawn America store near you or shop our online store at www.pawnamerica.com!

Is Pawn America legit?

Pawn America (www.pawnamerica.com) has a 4.7 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-31.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Loyal customers frequently praise the incredible pricing available on various used goods and note that items match website descriptions very accurately. Many people also love the remarkably fast delivery service and the exceptionally secure packaging that always keeps delicate items completely safe during transit. Some reviewers were not happy with product cleanliness, mentioning that several items arrived thoroughly dirty, dusty, or covered in sticky residue. Shoppers also noted occasional frustrating issues with missing essential accessories or broken cords upon unboxing their purchases, which negatively impacted their overall experience.

Auto-generated from all reviews of this business. For reference only.

What people say

The item was not ready when I went to…

The item was not ready when I went to the store. They hadn't even pulled it from the shelf after several hours. The associate did not seem to have time for me since I did not have my "email for pickup" the whole encounter felt very second fiddle.

Reply from Pawn America2026-08-10

Thank you for your feedback and letting us know about this. We try our very best to have all online local pickup orders processed as quickly as possible, with a ready for pickup email sent once they are. I will have our store's managers look into your order and try an find out why yours was not processed sooner for you. We again sincerely apologize for the hassle this caused.

I purchased an expensive ring yesterday…

I purchased an expensive ring yesterday Morning and it still has not been mailed out. I called and they said there web guy only comes in during the week, but I bought this yesterday morning. Disappointed as all the other stores on pawn America mailed out the item that day.

Reply from Pawn America2026-08-10

We are sorry for the misunderstanding with this order's shipping. Our orders ship out by the next business day and we ship out items Monday - Friday. So any order bought on Friday, Saturday or Sunday would ship out on Monday. The exception would be any Express order bought before 1 PM on Friday. Your order has been packaged for you and is set to ship out today on Monday the 10th.

Outstanding…everything!!

Outstanding service! Outstanding value and out standing product. I purchased a Tag Heuer watch online. It arrived across the country, in better condition than I could have hoped! Much better than expected, better than the photos showed and when I called for more info, they gave me everything I needed! I made the purchase as quickly as I got off the phone! I don’t usually write reviews! These guys earned it and then some!

Reply from Pawn America2026-08-06

Kevin Thank you for taking the time to review our service. We appreciate the 5 star rating and review.

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phillips phillips美国 · 2 reviews · Verified · Experienced 2026-07-19 ·

Good price

Good price. Price stated up front. Fast delivery.

Reply from Pawn America2026-08-04

Thank you for taking the time to leave us a review! As we continue to strive for 5 with each guest interaction, we'd like to hear from you on what we can do to make your next experience even better. Please reach out to [email protected].

Dvd player did not work

Dvd player did not work. No av cord included. Caveat emptor. Won't be buying used electronics online ever again.

Reply from Pawn America2026-08-03

We are very sorry to hear of the defective unit. We always back everything we sell with a full refund guarantee. Please reach out to our customer service team and we would be happy to get you protected and make things right!

THE BEST REFURB/USED COMPANY ON THE…

THE BEST REFURB/USED COMPANY ON THE MARKET I bought a MacBook Pro from them and it came in early, perfect condition, WITH THE CHARGER. It was so clean and nice!? AND WELL PACKED TOO Love love love them would absolutely recommend!

Reply from Pawn America2026-08-02

Hi! Thank you for sharing your experience! We look forward to working with you again soon! :)

I asked for priority shipping and it…

I asked for priority shipping and it took a week

Reply from Pawn America2026-07-31

I am sorry to hear of the delay with your delivery. USPS Priority Mail typically takes around 2 - 4 business days to arrive in most places in the US barring unforeseen delays. I do see your order shipped out the next business day after your purchase and is expected to arrive today, 4 business days total after it was shipped. But to help make things better for you on this we will get your shipping refunded for you. We always help take care of our guests, please always feel free to contact our customer service staff with any questions or issues.

Thank You for having the 3/8 impact

Thank You for having the 3/8 impact. Been looking for one for a while. Great price, cause others wanted too much money for a brand new one. Once again thanks. Be looking forward to do business with you in the future. Take care

Reply from Pawn America2026-08-02

Hi, Frank! Thank you for the 5-star rating and review!! We look forward to working with you again soon!

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